Extremely pleased from start to finish! Stephen was very helpful in any questions ,and inquiries that I had. Everything came in perfect shape, and packed fantastically!!!And the quality exceeds our expectations. I plan on purchasing the rest of my salon items here. I highly recommend them!
My experience with Salon smart was the best thanks to Yali. She explained everything that was happening during COVID-19 and how things worked. We received out spa chair sooner than expected. That chair was the last piece of furniture we needed to be a full service salon. Thank you Yali and Salon sma...
Incredible customer service! Our company is expanding as well as re-designing our existing location. Salon Smart is our preferred vendor! They go above and beyond for their customers and aim to please. Our guests love the new wash stations and rave about the quality of the electronic chairs. When ou...
Excellent, professional, and knowledgeable of the industry. Prompt service, friendly and willing to work with your budget. I highly recommend it and will use it in the future for expansion. Salon JJ Davenport Fl
Once in awhile you come across people that really know their stuff. Today I had that experience, I have been ordered Salon equipment for over 35 years. I just found my new and only equipment supplier SalonSmart! The patience & knowledge was unsurpassed. No appointment, unannounced and in an hour...
I recently purchased barberchairs through SalonSmart. I worked directly with Yali on this purchase. Let me tell you what-- I have been so encouraged to see that good old fashioned customer service is NOT completely gone in our world today (as it often seems) ! Yali brought it all back. And beyond! Y...
I live in Missouri and called the office phone one evening about a week ago (around 8:30 THEIR time), I was expecting to leave a message right??? NO, Stephen (the owner) forwarded the store number to HIS personal cell number, and he answered SO kindly and took over 45 minutes on the phone with me w...
I can't begin to express how wonderful my entire experience with Salon Smart has been, but I will give it a try...LOL I opened my first salon in May and started from the ground up as far as the salon space goes. I designed, painted, layed flooring, hung fixtures, bought and purchased tools, funitu...
Purchased salon equipment from salon smart and my cutting chair, hairstyling chair and towel cabinet broke within 6 months tried to get them to replace them and they sent me home with a complete different chair, which has an unstable base and several of my clients have fallen out of. The chair tip...
So happy I found Salon Smart online , Stephen helped me and his customer service was absolutely the best he was able to find something to accommodate my needs :-) can t wait to receive my new rondo hair dryer
Great customer service and prompt response time. Phone & Email. Ordered 2 Med. items, came within a week of ordering during COVID restrictions, amazing. UPS destroyed 1of2 boxes, and Salon Smart, undoubtedly was extremely fast at handling the situation with shipper and IMMEDIATELY reshipped another ...
I m opening a new hair salon in Scarsdale NY and I was doing some research online for some equipment and I had stumbled upon salon smart and had spoke to Steven on the phone and he has been so accommodating and so easy to talk. Doing business With him has been such a pleasure and such an easy proces...