I live in Missouri and called the office phone one...

I live in Missouri and called the office phone one evening about a week ago (around 8:30 THEIR time), I was expecting to leave a message right??? NO, Stephen (the owner) forwarded the store number to HIS personal cell number, and he answered SO kindly and took over 45 minutes on the phone with me while they were closed!! We then set up for me to talk with Yali the next day, Yali my dear, I simply CANNOT say enough. HOURS of texting and calling after store hours, taking the time to notice how meticulous I happen to be, so she had EVERYTHING organized out. So much so that when I upgrade the salon in a few months max, I can t even imagine working with someone else. She WILL have by business until I am 70 years old, with arthritic hands that cannot color or cut any longer, because (she doesn t know this yet ) I had her on speakerphone multiple times that I spoke with her while I was surrounded by esthetician friends which means 1) I now have 8 other esthetician s that are bidding on the other station I ll be installing in my (in home) salon *yes it IS possible in most states, just do your homework first* and 2) the other esthetician s I know that have their own salon, etc. WILL be contacting Yali specifically for any equipment. LASTLY, LISTEN TO YALI!!!! She is NOT trying to gouge your wallet, she makes honest and reasonable recommendations based on what YOU need as well as what will actually SAVE you money as a whole, by getting you decent pieces that will actually last, and limiting redundancy in your salon. WE ARE ESTHETICIANS, ETC... LET YALI DO WHAT SHE IS A PROFESSIONAL AT AND GET YOU A DAMN GOOD SET UP WITH ABSOLUTELY INCREDIBLE CUSTOMER SERVICE, all at SalonSmart.com, then call from the site, you won t regret it!!!

Andrew Drew Harris
Drew s Colors and Cuts