Staff are friendly and helpful. Special thanks to Van for making my transaction as seamless as possible despite some glitches the company was experiencing. Very professional way of handling challenges that are unforeseen. Thanks again
You guys really need to get your act together, I placed an order for a phone almost a month ago and every time I call I'm starting over again and no one seems to know anything. I work in the service industry as well and it really is not that hard to log a request from a customer and track it. It's p...
Can only pay with visa or visa debit. I thought cellular stores were about options.
Great experience with Rebekah the manager. She is great. Fast, efficient service. Recommended!!
The staff was polite, but they have to get more people to work there. It was slow.
I was the victim of identity theft with a Rogers account opened up under my name at this location. Despite having placed fraud alerts on my Equifax credit profile, this location did not do their due diligence in confirming the identity of whomever opened this account. The account was opened in July ...
The service is amazing at this location. I know what you are thinking... the folks I encountered here were competent, friendly and helpful. Von was a tremendous help and she saved me some money, too!
Straight-up honest I never liked Bell or Rogers ever especially their customer service but the service here was amazing I've known a few people for a while and I just started getting my internet here because I need it a fast internet connection they hired great people here you can sit here and talk ...
This is one of the best Rogers locations in Toronto, the staff there are courteous, efficient and knowledgeable. They always make sure they take their time with the customers to make sure they are getting them the best possible deal. I highly recommend this location to anyone who is looking for good...
The store manager Nick was excellent - he was in the back moving some stuff around and immediately noticed me waiting behind some folks being helped at the counter. He sat me down and helped me out with a great internet plan, half an hour later I was at home hooked up and ready to go. Great service,...
Store manager is rude and incompetent. Don't waste your time at this location.
As the previous review as stated, these guys are absolute clowns. They somehow managed to secure the corporate contract at a major Canadian gas distribution company. The phone plans are good but getting a phone from them is the literally the WORST experience I have ever had. They purposely delayed d...
Excellent service by Van and the team here. Van took time to understand the issues and offer the best possible customer solution. Pro-active in resolving the problem and always with my best options in mind. A rare quality in customer service.
I came in to pick up a phone and had to wait 15min until someone was ready to help me. My husband and three kids were in the car, one of the kids--a 1 year old--being sick. There was another representative who was on the floor but was dealing with two other customers (a couple). She stated her colle...
The St Clair location helped me source a last minute christmas gift in record time. I picked it up from the rep at this store and was extremely pleased with the service.