Luke Hellwig
Reviews 1
Dena P
Reviews 1
Manager of the store Deborah on lyell ave was very...
Manager of the store Deborah on lyell ave was very rude and unprofessional. I will not be going back to this store after the experience I had yesterday with her. I made an appointment for contact/eyeglass exam showed up for my appointment was told my insurance covered the eyeglass exam but I would h...
TheWitcher_Kenneth
Reviews 1
Everyone was friendly and helpful. The glasses are...
Everyone was friendly and helpful. The glasses are really nice and they have good deals
Mike Syracuse
Reviews 1
bad service, unprofessional, expensive price. doct...
bad service, unprofessional, expensive price. doctor is all right. They try to sale you expensive lens and frame which I really do not need. people work there are not nice at all. I heard their boss is very nice guy. It seems his business is not nice. Business maybe always like this, money first, ha...
Brandy Steinmetz
Reviews 1
Should really have the hours online match what it ...
Should really have the hours online match what it states on your door. So people don't waste a trip into the city for nothing. I also tried calling before coming and got an answering machine. Not cool.
Zheng Liu
Reviews 1
They helped me change a pair of nosepads and tight...
They helped me change a pair of nosepads and tight the frame without any charge. Very helpful
Brenda Cimino
Reviews 1
They used to be Good but they are not any more I ...
They used to be Good but they are not any more I used to get my glasses there all the time but this last time I had nothing but trouble my nose pad broke off the frame so I took them in to get one put back on and they said I would have to leave them for a couple of days I can't see with out them an...
muc you
Reviews 1
Steer Clear after paying for an eye exam they ref...
Steer Clear after paying for an eye exam they refused to give me the results or the whole prescription
Pitweb CMM
Reviews 1
Rochester Optical has surpassed my expectations. T...
Rochester Optical has surpassed my expectations. The staff is very helpful and professional every time I stop in. I came here about a few months ago for the first time. I had my eye exam and Dan helped me get setup with the two pairs of glasses that I liked. I was so impressed with the service that...
Tom Sime
Reviews 1
Ive been buying and wearing glasses for many years...
Ive been buying and wearing glasses for many years. Wouldn't go anywhere else. The amazing varieties of styles , and professional treatment is the best in Rochester! Highly recommend!
Ria C
Reviews 1
Very good customer service. Its a convenient loca...
Very good customer service. Its a convenient location in the City. They have various glasses and contacts packages. The eye doctor checked my eyes to get my military glasses too.
Denise Pittinaro
Reviews 1
Excellent service
Laura Buchanan
Reviews 1
I have had alot of problems with my progressive le...
I have had alot of problems with my progressive lenses, the staff tried to help but to no avail they still are not working for me. My old glasses never gave me such problems. I went to the Meijers where the vision center was and found it closed permanently. Now what do I do? Why did you close ALL ...
Paula Coccia
Reviews 1
The service and staff has been excellent. It is e...
The service and staff has been excellent. It is easy to arrange an appointment and I'm generally seen without a long wait time.
Very pleased
Shekka Jones
Reviews 1
People have some unrealistic expectations. I read ...
People have some unrealistic expectations. I read these reviews before going and then decided to just try it out because it's convenient and right by my work. The staff are knowledgeable and were very nice. I did have a problem with my prescription but it was my former doctors fault and I have a rea...
Scott Patrick
Reviews 1
i'm locked into davis vision and i have limited op...
i'm locked into davis vision and i have limited options , so
when my ear piece spring let go i went to vision works
they told me i would have to buy a whole frame ,
i knew they could help me but refused ,
so i came here , at ROCHESTER OPTICAL,
the optician went back to his bone pile and
gave...
Luke Hellwig
Reviews 1