Revolution Cycle

4.3 · 322 reviews
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David Trump
Reviews 1
2020-12-28 20:52

Edmonton's best bike shop by a long shot.

Edmonton's best bike shop by a long shot.
With a killer selection of top shelf products, experienced and knowledgeable sales staff, and an ace team of Edmonton's best bike mechanics.
Love the Revolution team and everything they have done for the Edmonton cycling community over their almost 3 decad...

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Daniel W
Reviews 1
2020-12-25 21:58

Revolution cycle offers great customer service fro...

Revolution cycle offers great customer service from knowledgeable staff that are clearly passionate about bicycles. From the sales/customer service reps to the service/maintenance technicians, you will always be greeted kindly and offered informative assistance. My experience with Revolution Cycle e...

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Christopher Idler
Reviews 1
2020-12-25 19:21

Bought two new bikes on Monday march 27 . Jesse in...

Bought two new bikes on Monday march 27 . Jesse in sales was great and patient seemed very knowlagable. So far bikes have performed well and we are happy with the purchase. Also this shop has had the best selection and the most attentive staff as I have went to at least 5 other shops.

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Kris Quero
Reviews 1
2020-12-24 12:48

I have purchased 2 bikes here along with other ite...

I have purchased 2 bikes here along with other items and every trip to the store is a great experience. Yes, the staff can be busy and occupied at times, but what do you expect it's a retail store. I have never had anyone give me attitude. I find that everyone working is always willing to answer que...

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Laura Wilson
Reviews 1
2020-12-21 10:24

Great Shop. Lots of quality bikes to choose from....

Great Shop. Lots of quality bikes to choose from. Sales staff are very knowledgeable. We went in to "just take a look" and purchased two bikes from Kurt who was very helpful. Kurt was happy to allow us to try/ride all the different types so we could pick the best fit. We will recommend Revoluti...

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Sara MacLennan
Reviews 1
2020-12-21 09:41

Very knowledgeable staff, excellent selection of b...

Very knowledgeable staff, excellent selection of bikes and accessories. Service department is very good - recently made a small mistake and they went over and above to fix it. Have bought 4 bikes here over the years and had all of our service done there... Satisfied loyal customer.

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Ryan Brack
Reviews 1
2020-12-17 13:57

Owner seems to be incredibly rude about small issu...

Owner seems to be incredibly rude about small issues. Horrible customer service. Leaving notes on patrons of other businesses cars who aren t parked in the marked areas despite the lot being covered in snow. If this is how an owner deals with small inconveniences in his day then I wouldn t shop here...

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Qui N
Reviews 1
2020-12-15 16:52

I would like to thank Robert Cowman for the excell...

I would like to thank Robert Cowman for the excellent service that he has provided me. He is very knowledgeable and has a great personality without be very pushy. Even though I had a change of heart in terms of purchasing the bike I would highly recommend anyone that is looking for a bike to see hi...

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Mike Watchman
Reviews 1
2020-12-13 23:06

Great response to my email question regarding warr...

Great response to my email question regarding warranty on my rear wheel. I also appreciate their response to Covid-19, I have gone in to the store a couple of times and the lines have gone pretty quickly and the service in the store great. The new tires recommended for my road bike have been awesome...

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Ander Pa
Reviews 1
2020-12-12 10:52

Edit (in response to the owner's response):

Edit (in response to the owner's response):

My review is accurate. Strongly worded because the experience was bizarre and frustrating.

- Revolution owner claims Western is booking four weeks out. Western took a minute to look over the bike and hear me out when I walked in with this question. N...

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Pat Madden
Reviews 1
2020-12-08 23:52

I could not find a stem to heighten my handlebars ...

I could not find a stem to heighten my handlebars from any other Cycling shop in Edmonton until I found Revolution Cycle. They had them in stock and the salesman-Dan-was amazing and showed me how to put the stem on my bike and told me to come back if I have any issues doing the install myself. Wel...

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Matthew Alexander -Brown
Reviews 1
2020-12-08 20:25

This isn't a fancy chiropractic facility with flas...

This isn't a fancy chiropractic facility with flashy advertising. It's a simple house, yes house in dead center St. Albert. The family run business run by Dr.Dan and his associates are the best in the greater Edmonton area. Impeccable practices along with professional courtesy and the highest regar...

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The Canadian Mtb Channel
Reviews 1
2020-12-04 00:55

Just had to send a huge thank you to these guy s. ...

Just had to send a huge thank you to these guy s. I have been dealing with them for well over ten year s. Have never had anything but great service. Staff are all very friendly. Be it part s or service. Or that shinny new bike you been eyeing up. They will get you riding. Thank s so much to these gu...

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Ryan Ellinger
Reviews 1
2020-11-27 13:23

After dropping several thousand dollars on a new b...

After dropping several thousand dollars on a new bike this spring I was told I'd get 20% off parts and accesories. I wanted to pick up a new helmet today, also not a cheap purchace, figured the 20% was worth the drive accross the city. After finally finding someone to help me with sizing and picking...

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R Dub
Reviews 1
2020-11-19 16:51

So...I am in from out of town and looking to snag ...

So...I am in from out of town and looking to snag some fatbike boots. They didn't have my size so they called around to another LBS for me and confirmed that they had my size in stock, in order to get me set up before leaving town for the day. Can't beat that customer service!

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jerry maliwanag
Reviews 1
2020-11-17 12:06

I'm in Winnipeg but this is my go to store. Anytim...

I'm in Winnipeg but this is my go to store. Anytime I'm in town I will always make time to go there and get all my needs. Recently bought another bike online from here. I had a couple of minor issues, but they took care of it right away to my satisfaction. Great customer service from Ben. Highly rec...

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Ivan Petkov
Reviews 1
2020-11-16 21:25

Really good customer service, some of the best pri...

Really good customer service, some of the best prices (especially on sale items like bikes). I knocked off a star because the mechanic over-tightened the bike pedals on my new bike (I had to get a longer wrench to get enough torque). That caused a ton a frustration for such a simple mistake.

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Dennis Gane
Reviews 1
2020-11-15 22:11

This was the first time I entered this store even ...

This was the first time I entered this store even though I've driven by it so many times. I was greeted at the door and asked if I was looking for something specific. I personally like this approach as it shows they are interested in my business and I don't need to waste time getting to my objective...

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James
Reviews 1
2020-11-13 00:44

Was forced to wear as mask despite advising staff ...

Was forced to wear as mask despite advising staff I cannot wear a mask and have a medical exemption. Was told exemptions in Edmonton have been removed. After educating staff exemptions are indeed in place and showed them on Alberta website was still demanded to wear a mask. I haven't had issues a...

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HellsShepard 25
Reviews 1
2020-11-11 19:54

People who work here are not mechanically inclined...

People who work here are not mechanically inclined. They sprayed brake grease on our pads not on the backs then would not own up to nit knowing how it was supposed to be used. They charged us for pads that had not been contaminated. On top of this we had to bring the bike back for a recall on the hu...

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ManjaroJam
Reviews 1
2020-11-09 08:55

A very pleasant service provided in a nicely run o...

A very pleasant service provided in a nicely run operation. Revolution cycle is a gargantuan of cycle shop. The store is large, clean and well-organized. You cannot help but be impressed by the massive organization that goes on everyday in the store to stock up and display their bicycle inventory, w...

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jacob johnson
Reviews 1
2020-11-08 15:27

Excellent service when i bought my new Scott a cou...

Excellent service when i bought my new Scott a couple months back. Love the bike and has run great on every ride i've had it on. Recently it needed a minor derailleur adjustment, so i brought it in on this past Tuesday at about noon and even with how crazy busy they were, they still manged to squeez...

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Dillon Andrews
Reviews 1
2020-11-05 17:09

Always great sales and service staff. More importa...

Always great sales and service staff. More importantly, Revolution's social distancing measures that are in place are proper. Minimal chance of bumping shoulders with strangers, even though their store is large, there's not many people allowed in at one time. Masks and sanitizer were available as so...

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bshuchuk
Reviews 1
2020-11-03 23:00

Best service department, good quality stock also, ...

Best service department, good quality stock also, not tonns of crap stock of garbage like other places. Service department teaches you while they look at your bike and educate on what they could do to assist to a point where you could just buy what they suggested and DIY if you are mechanically incl...

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marvin mankind
Reviews 1
2020-11-03 14:49

Had a what was suppose to be a major tuneup. New ...

Had a what was suppose to be a major tuneup. New brake pads were installed and were touching the rim of the front tire when I went on a ride. Had to go back to get them redone. This should have been checked out! wonder if there is anything else that was not really hacked carefully.

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Shawn Kirkpatrick
Reviews 1
2020-11-03 08:24

I went to buy and ebike (4000-6500$), young employ...

I went to buy and ebike (4000-6500$), young employee Was unable to answer any of my questions regarding the bikes in terms of motor, battery, output. Employee had long hair, was very young and very uneducated.

Also recieved poor Service, extreamly slow to get to the service department (line up) a...

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Shannon Roy
Reviews 1
2020-11-03 04:49

I have been thinking about purchasing a new bike f...

I have been thinking about purchasing a new bike for quite some time, and really had no clue as to what would be suitable for me, my bf suggested we go check this place out as he had good experience there. Well I must say he was right, the staff was great, not pushy, there to help with all question...

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Jeremy k
Reviews 1
2020-10-27 13:29

Posting on behalf of my friends and because they m...

Posting on behalf of my friends and because they missed out on biking with me due to the service shop here taking several months to complete anything!

I would not recommend taking your suspension or bike to be serviced here. The staff are friendly and some of them appear to be knowledgeable. That...

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Unky Dimmy
Reviews 1
2020-10-26 11:42

Love this shop. Also love how they are handling sa...

Love this shop. Also love how they are handling sales during covid. We were met at the door, hooked up with an awesome rep who was friendly and knowledgable, but not pushy in any way. Stock was limited because apparently everyone and their dog is buying a new bike right now. We ended up not buying a...

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Tanner Moore
Reviews 1
2020-10-25 09:57

Update - We ended up going back to the store and p...

Update - We ended up going back to the store and purchasing 2 new bikes. We had a much different experience the second time arround. The sales staff was knowledgable, friendly and helped us quickly after entering the store.

I highly recommend these guys to first time buyers and i have changed my ...

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Owen Avila Ramirez
Reviews 1
2020-10-24 16:43

Local bike shop is very popular, and for good reas...

Local bike shop is very popular, and for good reason. The staff are friendly and will help you find what you re looking for. There can be a lot of people, and customer service may be slow but they will help you. They have a massive selection of bike brands and price points. The actual building is ve...

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Kirk Dewhurst
Reviews 1
2020-10-24 14:40

Cool bicycle place. Lots of cool bikes for the ro...

Cool bicycle place. Lots of cool bikes for the road, the mountain or the snow. Thin wheels or fat wheels, small wheels or big wheels they re here for you. If it s bike related then this is your place it will bring a smile to your face. If it breaks down then they can fix it. This place is clean ...

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N D
Reviews 1
2020-10-18 10:18

Robert was an excellent sales person. 15+ years ex...

Robert was an excellent sales person. 15+ years experience. Answered all my questions and then some, provided me with (better) options to compare and sold me a hell of a bike today.

All covid stuff was good too with instructions of where to walk and hand sani out. All good.

I literally said to...

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Lin Zurawell
Reviews 1
2020-10-17 10:49

I drive from east of Sherwood Park to shop here af...

I drive from east of Sherwood Park to shop here after walking into several other bike stores and being treated as if I'm invisible. Staff at Revolution is always helpful, knowledgeable and don't ignore grey haired, non-athletic, female customers. Bought my bike here, service my bike here and will dr...

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Shelby MacEachern
Reviews 1
2020-10-17 09:31

One of my favorite bike shops in the city. They we...

One of my favorite bike shops in the city. They went above and beyond this Christmas, working with my boyfriend to surprise me with my dream bike AND they even wrapped it in garland and put a bow on it! They are always nice and helpful, you won't regret coming here

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Rob M
Reviews 1
2020-10-17 04:53

I really appreciate Revolution, got a great deal o...

I really appreciate Revolution, got a great deal on a used bike last year...got much more bike than my budget would have otherwise allowed...has been a solid ride...

Just bought a used bike privately for my girl friend and took it in for a quick service and lube at the end of a busy Saturday, in ...

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Ben Archer
Reviews 1
2020-10-15 12:19

The service department was very sub-par. My bike w...

The service department was very sub-par. My bike was captive in the service department for days, as they wouldn't answer the phone or my emails. I was booked in for a specific day but it took me showing up a week later to hear from them. I am skeptical my bike was even tuned up at all. Unfortunately...

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Emma MacDougall
Reviews 1
2020-10-11 07:38

The GM has an ego. I was overcharged for an item a...

The GM has an ego. I was overcharged for an item and when I called in to sort it out I got the GM. He was dismissive, rude, continuously told me I had to bring in the receipt (30 min drive) and accused me of fabricating the story....all before he made a single effort on his end. I won t be back. I s...

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Greg Stein
Reviews 1
2020-10-10 04:51

The first time I visited Revolution the owner ( I ...

The first time I visited Revolution the owner ( I think? ) ended up being the one who helped me and ultimately sold me my bike and by extension, sold my friends another 3.

Unfortunately for me, and the reason for the low rating is the past 3, maybe 4 times I've been in the store the staff has bee...

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Noah Soifer
Reviews 1
2020-10-01 21:14

I am looking to get into cycling this summer as a ...

I am looking to get into cycling this summer as a new hobby. I called the store hoping for some guidance and direction as to where to start, what to be looking for, etc. Rather than getting any sort of help from the employee I spoke with, I was simply told to go browse the website as all inventory i...

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Pam Bennett
Reviews 1
2020-09-25 23:33

Sorry but customer service was terrible, called o...

Sorry but customer service was terrible, called on Monday to confirm my pickup, they made no effort to check if bike was ready, I was told I would get a text message when ready, have been waiting a week. have called twice to speak to someone and get voicemail each time. But hey, they got my 4K!

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Rochelle Wiskerke
Reviews 1
2020-09-25 18:03

Thanks for getting me set up and doing so safely, ...

Thanks for getting me set up and doing so safely, so at this time I can work on improving my health and wellness! I have never had an indoor trainer so thanks for setting me up with my rear tire, advice on what else I would need and again providing safe and quick service. Cheers!

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Frederick Villarete
Reviews 1
2020-09-20 16:51

Having lived just down the street from Revolution ...

Having lived just down the street from Revolution Cycle, I've spent a fair amount of time and money at this place. They have a great selection of brands and lots of great bikes on display. That being said, I've had one experience with them that has been greatly disappointing and does not at all re...

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Terry
Reviews 1
2020-09-17 08:13

First time in Revolution Cycle. I was in the area ...

First time in Revolution Cycle. I was in the area and decided to stop in to check it out. Probably in/out in 10 mins. Went in the back door where the 2 tech guys greeted me right away. Walked down stairs where another friendly gentleman stopped to ask if I needed any help. I was looking at one of th...

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