Update - We ended up going back to the store and p...

Update - We ended up going back to the store and purchasing 2 new bikes. We had a much different experience the second time arround. The sales staff was knowledgable, friendly and helped us quickly after entering the store.

I highly recommend these guys to first time buyers and i have changed my review because of it. We have had our bikes for a few rides now and couldn't be happier with them.

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I have an avid Mountain Biking Co-Worker who recommended me to the shop. I liked the styles, the prices and initially the sales rep was being very helpful. (can't remember his name).

Until he went to check on stock / prices for us and then just never came back. I wondered the store for a bit (15-20 mins) in the general area i was left in and could not find him. After waiting atleast 20-30 mins without being returned to or even knowing who to ask for help we left.

We are looking to buy 2 bikes, we liked the idea of getting a free service and could have easily walked out with 2 bikes that evening. I'm not sure if it was due to the fact you were closing in 1 hour or if sat's event had people too busy to help (this was on friday).

I am hesitant to come back but after shopping a bit more i may return and give this location another chance solely on the trust of my friend and co-worker.