Zipi
Reviews 1
I work with them, they are very professional, the ...
I work with them, they are very professional, the manuals are obsolete, but the rest of the company is 10
Andres A. R D
Reviews 1
Painful. They block the payment by mobile phone wi...
Painful. They block the payment by mobile phone with Samsung Pay if an amount greater than 200 euros has been withdrawn from the ATM. And even more painful is that they know the problem, given that it is their own safety rules, and they neither facilitate the punctual resolution nor give an estimate...
eduard garcia freixa
Reviews 1
El nivel de retraso de esta empresa es sobrenatura...
El nivel de retraso de esta empresa es sobrenatural.
Jesus Rodriguez Lopez
Reviews 1
Very easy to use
Manuel Leandro
Reviews 1
Your payment gateway in our business works very we...
Your payment gateway in our business works very well, the installation and commissioning very simple and the attention we have received when we have requested it has been very correct.
Martin
Reviews 1
The payment system does not work! It's really a me...
The payment system does not work! It's really a mess, I can't understand how CAIXA BANK uses this payment system. I have been trying to pay the University tuition with my card for two days and there is no way. CAIXA BANK also leaves much to be desired, because it cannot solve this, its employees do ...
Juan Carlos Marchena Ponce
Reviews 1
There are other options for mounting online paymen...
There are other options for mounting online payment gateways, and although sometimes it has its complications, after some experiences with other systems we decided to continue recommending our customers to their system.
I.K
Reviews 1
Fast and effective attention in social networks
Toni Montoro
Reviews 1
They have a module for Magento and free support, l...
They have a module for Magento and free support, look at it because normally the paid modules cost around 50 and on the Redsys website they have for all platforms for free.
Roberto Ardanaz
Reviews 1
Good service, for the moment without incidents in ...
Good service, for the moment without incidents in the time I have with them in my business.
Juan F. RC
Reviews 1
Great professionals and innovators!
Daily Yang
Reviews 1
Whenever a payment is processed with this system I...
Whenever a payment is processed with this system I get an error, only with this one. Very poor system.
Juan Bernabeu
Reviews 1
The POS terminal has given me a lot of errors, it ...
The POS terminal has given me a lot of errors, it seems that in the end it was my wifi problem and not theirs, even so I am satisfied with the attention received
Juan Lamelas
Reviews 1
The service is lousy and they play with the money ...
The service is lousy and they play with the money that is not theirs, they are only to call them at 902 phones and do not solve anything, do not call if it is not a free number, they cannot force anyone to pay for a service mandatory installation.
Juan francisco Aguera ruiz
Reviews 1
After 10 minutes the phone does not answer no one ...
After 10 minutes the phone does not answer no one says the option you say; you can see that they do not know that there are businesses that open late. Terrible service
M F
Reviews 1
Defining your service as unfortunate falls short. ...
Defining your service as unfortunate falls short. Obsolete manuals, disjointed information, lack of professionalism, undocumented examples. Slow and poorly prepared.
But of course, if your bank has chosen them, you have to put up with it, so it is clear that they do not care about doing it well or ...
Alicia Lopez
Reviews 1
I did not have a POS in my greengrocer and I had t...
I did not have a POS in my greengrocer and I had to put it urgently, they did not take anything, that is, I am very happy.
DCC KLAN
Reviews 1
I mumble everything
Luis Black
Reviews 1
I recently opened a tattoo studio and the POS has ...
I recently opened a tattoo studio and the POS has worked perfectly for me so far. Recommendable.
Juan G
Reviews 1
He gave me an error making the purchase of tickets...
He gave me an error making the purchase of tickets for a concert, I contacted them and in the end it was my card problem.
IsiMake
Reviews 1
Some unpresentable their installers.
Some unpresentable their installers.
With an open trade, working, with customers inside the store, the installer who had to come had the big eggs to say that the fence was laid and we could not attend.
And that Isabel, who is me, specifically could not attend.
That you know ready, what Isabel was...
Alfonso Galiana
Reviews 1
From the worst I've seen in my life, the service t...
From the worst I've seen in my life, the service to shops is disastrous, they speak badly, they do not give you explanations and they do not know how to operate. It's a shame to call Redsys.
Dragos Turlescu
Reviews 1
Twitter support works very well
A. Baldemoro
Reviews 1
A shame of service
Alvaro Roca Diaz
Reviews 1
They have taken good care of me to solve a purchas...
They have taken good care of me to solve a purchase that had been left hanging in the process.
Mei Hui Lin
Reviews 1
If you want a refund, you have money left in my ca...
If you want a refund, you have money left in my case, 70 euros more, and the customer service is very bad, they do not pick up the phone and also when they know that it is you they turn it off.
Dolors Esterri
Reviews 1
Making the purchase of some tickets gave me a faul...
Making the purchase of some tickets gave me a fault, check with the technical support and it was resolved instantly.
Antonio David
Reviews 1
We have used this virtual POS in our online store ...
We have used this virtual POS in our online store for a long time and they have a good operation and a good installation service. I recommend it
Pedro Sempere
Reviews 1
I just set up an online POS and it has gone very f...
I just set up an online POS and it has gone very fast.
JOSE VICENTE GOMEZ SAVALL
Reviews 1
They treated me correctly to resolve a doubt in a ...
They treated me correctly to resolve a doubt in a transaction.
Ruf Silvestre
Reviews 1
I had to contact for an incident and everything ha...
I had to contact for an incident and everything has been solved at the moment.
Tanya & Javi
Reviews 1
It has been very easy to activate the tpv module i...
It has been very easy to activate the tpv module in my online store
Maria Fernandez
Reviews 1
Regrettable that to a client who pays every month,...
Regrettable that to a client who pays every month, her only means of contact to try to solve a technical problem of a virtual e-commerce is by phone and on a 902 line. Regrettable ... the customer service leaves much to be desired and therefore I write this review.
sonia mateo
Reviews 1
THEY ALWAYS GIVE PROBLEMS, I NEVER GET TO FINISH A...
THEY ALWAYS GIVE PROBLEMS, I NEVER GET TO FINISH AN ORDER AS VERY FAST AS IT IS BECAUSE IT TELLS ME THAT I HAVE EXCEEDED THE MAXIMUM TIME WHEN IT IS A LIE. I HAVE STOPPED BUYING FROM SITES EVERY TIME I HAVE SEEN THEY USED THEIR PLATFORM (SITES SUCH AS EL CORTE INGLES OR CARREFOUR ....)
Ivan S
Reviews 1
Good service and attention.
Compra En Huesca
Reviews 1
Excellent online and telephone attention. A catwal...
Excellent online and telephone attention. A catwalk and a technical service that solve all our needs.
Rafael Meirno
Reviews 1
A quality POS. I decided on this one because it is...
A quality POS. I decided on this one because it is the one that almost all companies have and that gave me confidence. Easy to install and fluid communication with customer service.
Mar Saura
Reviews 1
I have with them the tpv of my business both physi...
I have with them the tpv of my business both physical and virtual and without problem. Since the installation I have put everything very simple.
Casimiro Saenz
Reviews 1
I got in touch with them to request help to instal...
I got in touch with them to request help to install the virtual tpv in my business and I attend to professional and fast perfection
Juan Carlos Marchena Ponce
Reviews 1
I have put it in my mechanical workshop a few mont...
I have put it in my mechanical workshop a few months ago for that reason of not moving cash for safety and the truth that I am calmer and the clients appreciate it.
Alberto Blasco
Reviews 1
An unfortunate service, every time you call they e...
An unfortunate service, every time you call they explain a new story and leave you without service ...
Emilio Santiago Galvan Alonso
Reviews 1
Good service that I have been given to install the...
Good service that I have been given to install the virtual tpv in my store. recommendable
Ada Wong
Reviews 1
My experience as a trader is totally positive, on ...
My experience as a trader is totally positive, on a couple of occasions I have had a couple of incidents that contacting with support have resolved me very quickly. A very professional company that brings a lot of security and reliability to my online store.
Juan de la Cierva
Reviews 1
They have a technical support that is worth it, I ...
They have a technical support that is worth it, I think the girl who attended me was only reading what she put on her sheets but no idea what she was doing, later she hung up the phone, I guess it was because she did not know how to fix it . He told me it was because he was not using Internet Explor...
Fabio Cid
Reviews 1
Painful service, you are only referred to third pa...
Painful service, you are only referred to third parties without providing any information.
Srta H
Reviews 1
I had to contact them for a problem making a payme...
I had to contact them for a problem making a payment in a store and the service was correct and fast.
Vicky Aguamarina Oficial
Reviews 1
They had me on a call for a failure of my tpv that...
They had me on a call for a failure of my tpv that I wanted to correct and after making me restart the tpv and spend 10 minutes on a payment call to a 902 without getting anything, the operator tells me that the new terminals are like this and that It happens to everyone. Incompetent and thieves
Viajero
Reviews 1
I had an incident making an online purchase, and a...
I had an incident making an online purchase, and although it was not their fault, they helped me solve it when I contacted them.
Miriam Asperilla Rodriguez
Reviews 1
I had an incident with an international purchase a...
I had an incident with an international purchase and they immediately helped me solve it
Fedro Pina
Reviews 1
We enabled card payment with Redsys in our store a...
We enabled card payment with Redsys in our store and since then our business figures have improved
Ventura Araujo
Reviews 1
More
Sebastian Patrick
Reviews 1
Once I have had to communicate with them for any i...
Once I have had to communicate with them for any incident in the virtual TPV of my business, the deal has been correct.
Ivan Tamarit
Reviews 1
A shame to activate the POS. You call 902 and they...
A shame to activate the POS. You call 902 and they leave you 15 minutes waiting to be served.
RESERVAS SANANTONIO
Reviews 1
I put Redsys on the web and it didn't work for me,...
I put Redsys on the web and it didn't work for me, it turns out that in the end it was a server problem that they detected from support and it has already been solved
Ron Valdes
Reviews 1
I have had an incident with the POS of the store a...
I have had an incident with the POS of the store and they have helped me to solve the incident, all good with them.
Jordi Del Toro
Reviews 1
Impossible to contact by phone. with them. and tha...
Impossible to contact by phone. with them. and that I have tried with six numbers that come out ...
Javier Ferrer
Reviews 1
Redsys obliges us to make a change, for our part i...
Redsys obliges us to make a change, for our part in 10 minutes was made, on their part 2 days and still not knowing anything, in full peak season, we carry a loss of more than 3,000 euros / day for incompetence and terrible service , and of course the people who attend you, haughty and rude, in shor...
Santi Nurol
Reviews 1
Good Virtual POS service, very safe and easy to im...
Good Virtual POS service, very safe and easy to implement.
Jorge Perales
Reviews 1
He gave me an error buying tickets for the theater...
He gave me an error buying tickets for the theater just at the time of making the payment, I contacted them and they quickly indicated the way to solve it.
Carmen Ridruejo Alonso
Reviews 1
In my online business is going well, the start-up ...
In my online business is going well, the start-up has been very simple
Macarena Moreno
Reviews 1
16 minutes of calling a 902 to solve a breakdown i...
16 minutes of calling a 902 to solve a breakdown in our tpv ... and we failed to solve it.
Alberto . .
Reviews 1
Good attention and service
Vicente Martinez
Reviews 1
ELIMINATE FREE TELEPHONES AND TO PAY 902, WHICH IS...
ELIMINATE FREE TELEPHONES AND TO PAY 902, WHICH IS HARDER
Guillermo Costamagna
Reviews 1
I am very unhappy with the service provided by the...
I am very unhappy with the service provided by the company. From minute 1 they have you caught with calls to 902 ..., and they pass you from one department to another and nobody solves anything.
Its prefabricated modules are old and its code too (VIRTUAL POS)
Gerard Ruiz
Reviews 1
Implementing the Virtual POS in a customer's onlin...
Implementing the Virtual POS in a customer's online store I wrote them with a question and everything is correct.
Printable 3D
Reviews 1
In my business it works very well, the installatio...
In my business it works very well, the installation was easy and now in these periods of large online purchases goes without any fault. I recommend it.
Mercedes Vega Sarabia
Reviews 1
Buying tickets for a concert gave me an error, I c...
Buying tickets for a concert gave me an error, I contacted them and although the problem at the end had nothing to do with their payment platform they advised me and indicated the steps to follow to solve it. A 10 in resolution, thanks.
Christopher N.
Reviews 1
I contacted them for a question and they answered ...
I contacted them for a question and they answered me very quickly through social networks
Movilogan Software
Reviews 1
You can not be more of a thief and unpresentable. ...
You can not be more of a thief and unpresentable. After calling a 902 indicated by themselves, they have me waiting and I "offer" fill out a satisfaction survey .... all this paid for me. Thanks thieves!
Alejandra Alonso
Reviews 1
Unfortunately service. Obsolete manuals, not updat...
Unfortunately service. Obsolete manuals, not updated, lack of professionalism, up to a week to answer with another question and poorly prepared. And don't answer me saying that I sent you an email, because it's what I've been doing for weeks and the POS still doesn't work.
Enrique
Reviews 1
The speed of response of the technical service by ...
The speed of response of the technical service by email of Redsys is inversely proportional to the utility or resolutive capacity that it gives: they answer you in 10 minutes, but it is as if someone asks for the time and says "macaroni with tomato".
If at least they stopped to read the ticket ca...
Futbol Americano
Reviews 1
Terrible "service" if you can tell them to serve s...
Terrible "service" if you can tell them to serve something, NEPHASTO
Antonio Raya
Reviews 1
Very lousy the service I have been waiting for an ...
Very lousy the service I have been waiting for an answer for a week I find the pasotism and the little shame incredible
If they lost money they would see if they ran
Victor Malaga
Reviews 1
The POS has given me a lot of problems but in the ...
The POS has given me a lot of problems but in the end the problem was with the Wifi, it moved me too far from the router and it stopped working well, they told me it could be that and it turns out that it was so.
Carlos Garrido
Reviews 1
We work with them in our trade and the truth that ...
We work with them in our trade and the truth that since we installed it we have not had any problems
Jose Holgado
Reviews 1
We have installed the virtual POS in our online st...
We have installed the virtual POS in our online store and the truth was that everything was quite simple. We had to contact technical support but it was all very fast.
Sam Mas
Reviews 1
Very poor service. Incompetent and poorly educated...
Very poor service. Incompetent and poorly educated, especially delivery people.
Vasile Furcila
Reviews 1
We use your virtual POS in our business and everyt...
We use your virtual POS in our business and everything is fine, without problems.
Luis Angel
Reviews 1
Pitiful service. Unable to understand how they tru...
Pitiful service. Unable to understand how they trust a logistics operator as lamentable as ICP Logisitica. Unable to confirm a delivery date, and when they do, they fail for no apparent reason. Very strong impact on my business since we are talking about POS terminals that we had contracted in advan...
Albert Cetrex
Reviews 1
They helped me with a problem when I bought some t...
They helped me with a problem when I bought some tickets.
Calderas Madrid
Reviews 1
Good service and good service of virtual TV.
Alejandro Delgado Alonso
Reviews 1
Bad attention
mercedes deGaray
Reviews 1
Poor service, they make you dizzy, they tell you t...
Poor service, they make you dizzy, they tell you that the problem is yours or they blame others, slow when it comes to resolving incidents, and above all, after long waits at their 902 at the price of gold, they tell you to send an email ... I think that in the technical service they play a game of ...
Mikel Cisneros
Reviews 1
They take the management of the TPV of my store an...
They take the management of the TPV of my store and whenever I have an incident they solve everything to me super fast
Almansa
Reviews 1
In principle I just launched a store and I have ma...
In principle I just launched a store and I have managed everything through the bank, the implementation has been in less than a week, they have modules for PrestaShop and it has been fast
Mario La Menza Perello
Reviews 1
My experience with Redsys does not finish booting....
My experience with Redsys does not finish booting. I really can not comment on their services in production, since we do not pass the implementation. This opinion refers to your pity support service. Where the staff only releases the first thing that comes to mind to get the incident off. I have pas...
ander vazquez
Reviews 1
I am trying to get in touch with them for a card p...
I am trying to get in touch with them for a card payment made that the store owner has not received, and they do not answer by any means. They have my money and they are not able to face
Francisco Javier Rodriguez Gallego
Reviews 1
Sad to say the least about this service. The cashi...
Sad to say the least about this service. The cashier swallows the card and the solution is to call Mastercard and they cannot do more. Above they give a Mastercard phone that can only be used from a landline, so you do not disturb them. Avoid the 4b's because their system is bad in case of problems.
Casa Pepe
Reviews 1
They have helped us with the solution to a problem...
They have helped us with the solution to a problem with our POS
Jaime Guisasola
Reviews 1
Painful and unpresentable. Customer service that i...
Painful and unpresentable. Customer service that is a 902 and they have you waiting 20-30 minutes on the phone without any scruples. Here is a kind of monopoly of online payment doors that offers poor service and poor quality.
Miguel Jimenez
Reviews 1
They don't solve problems over the phone
LOSSITIOSZARAGOZA TODOCOLECION DELCAMPE
Reviews 1
Impossible to make a copy of 2 payments online, th...
Impossible to make a copy of 2 payments online, the print page comes out (Redsys Servicios de Procesamiento S. L. ES) with the wheel turning more than 2 hours and if you go back it has deleted your data
Amapola Munuera
Reviews 1
Customer service for virtual commerce is lousy. Th...
Customer service for virtual commerce is lousy. The people in charge of answering the phone have neither knowledge nor a predisposition to help.
Jaime Alonso
Reviews 1
They are a few caraduras with their numbers 902, I...
They are a few caraduras with their numbers 902, I have not seen a company more reluctant to give a basic billing phone. They even tell you that this is only regulated for the attention of consumers and users, as if the small self-employed were not consumers, not only are we consumers, but we are pa...
Omar RC
Reviews 1
Good virtual POS service, easy to install and good...
Good virtual POS service, easy to install and good service. I recommend it.
Alfh
Reviews 1
painful
Midnight
Reviews 1
I had to receive a package on a specific day and t...
I had to receive a package on a specific day and they have not appeared.
Waste of time and money.
REGRETTABLE
Noelia regalado
Reviews 1
We work with your Virtual POS in our ecommerce and...
We work with your Virtual POS in our ecommerce and the truth is that without problems, they guided us with the installation and commissioning, also when we had any questions or queries the technical service has helped us.
Einor Huang
Reviews 1
Bad service. I called to help me for a TPV Verifon...
Bad service. I called to help me for a TPV Verifone V240m 2G and the technician who treated me has passed me.
carlos elliott
Reviews 1