Several months ago, I changed job and found myself in need of a rental property. When I am looking for something, I start by researching the company prior to dealing with them. The mixed reviews caused some hesitancy on my part. I called and talked with Cyndi Bates. She listened to my needs and ...
Beware!!! They will try to keep your security deposit. We moved into a filthy property and asked for it to be cleaned which they denied. When moving out we cleaned to property much better than how we found it upon moving in. I asked if I needed to be present during the final walk through and the...
I just can't say enough about Susan Lawrence. She is amazing! She is honest, realistic and when I was getting stressed she calmed me down. Kept us informed from the moment we signed to the moment our house closed. The smoothest house sale ever for us. Do not hesitate to have her sell your hous...
My family and I have dealt with Butch Saunders on a number of transactions and have been nothing but pleased!
My property has been managed by ERMC for well over 10 years and I've always been pleased. I wanted to let everyone know that Cyndi is nice as well as professional, in the rental management business you encounter all kinds and I know when she says she will do something it gets done!
Butch is lucky ...
HORRIBLE BUSINESS PRACTICES. TREATED ME LIKE TRASH. RENTED AS TENANT FOR 3 YEARS. GIVEN 30 DAY LETTER TO VACATE. HORRIBLE UPKEEP ON MAINTENANCE/REPAIRS. LEFT ME IN A NIGHTMARE SITUATION. NEVER HAD TO LEAVE A HOME IN SHORT NOTICE UNTIL I DEALT W/ THESE PEOPLE. AND IF YOU CANNOT EVEN TRUST THEM...
As first time home buyers deciding on a long distance move, we certainly felt like we may be a challenging client to represent. Without friends or family in the area, Butch Saunders and his ReMax team consistently made themselves available to share their experience, expertise and local knowledge.
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It never ceases to amaze me how people so quickly try to discredit the quality and integrity of a companies employee and how quickly people take what is written about a specific employee to be gospel ? After 28 years in law enforcement I have learned that "not everything your hear or are told is eve...
Do not do business with this company, they will not honor their word or their procedure for customer service. Grossly un-professional, Made call to make appt. for property viewing and application process, salesperson told me property was not available yet to view due to homeowner request, took nam...
Cyndi Bates was very helpful and amazing to help me after hours. We had a electrical issue at 7:30 at night on Sunday my family had come in from Virginia to visit . We called and left a voicemail for Cyndi and she returned our call within about 10 minutes . By 9 o'clock she had the issue fixed ...
It s been a long time since Bob and I rented a place and I must say that renting from you guys was a great experience. You were always responsive to whatever issues we had and sent someone to address them promptly. You don t always get such good service from management companies.
Thanks again.
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I was in the market to buy a home in North Topsail Beach, Lisa Matthews was the sellers agent. Ms. Lisa Matthew's was unresponsive, misleading, and often not transparent with her intentions or action.
May 26th, we put an offer down on home in North Topsail Beach, it was down hill from then on out...
Very disappointed in putting my house on the market with Susan Lawrence. I spent so much time going to and from offices signing papers. She sent contractors to do minor repairs on Sunday lying to them to get the work done saying an inspector would be there on Monday. Said my house wouldn't appraise....
I can't thank Ms. Bates enough for going the extra mile for my family, I was in a tight situation and she went the extra mile for me. She stayed after hours to make sure I got the keys and the final paperwork. I would highly recommend her and the gentleman that showed me the home. Both were very kno...
If I could give this place zero stars, I most definitely would! I rented a place about a year ago and decided not to renew my lease. I have absolutely no idea how in the world Mr. Buddy Blake still allows to let Cyndi Bates (the lady in the front office upstairs) still work there! It really amazes m...
Their rental property management division is horrific. They sent a questionable technician out that broke an appliance. When contacted about the issue, suddenly managers (Cyndi and Butch) ignored all calls and emails. Highly unprofessional group of people.