Provalue.net

4.5 · 153 reviews
B
Brandy Simpson
Reviews 1
2020-12-15 15:27

This is the best internet we have found so far!! I...

This is the best internet we have found so far!! In the past we have used dish network, Hughes net and AT&T hotspot. None of them even compared to the quality we have gotten with PVN! We live very rural and have limited options. We also enjoy that PVN is truly unlimited I remember nights I would hav...

Read full review

R
R
Reviews 1
2020-12-11 07:40

My only complaint is it took ages for them to own ...

My only complaint is it took ages for them to own a tower that was visible from my house. Service has been great and any time I had an issue they were quick to track down the problem and explain what was wrong and how it was going to be fixed.

Read full review

P
Private Private
Reviews 1
2020-11-16 09:28

Been with them over 6 yrs!! I have ALWAYS ALWAYS p...

Been with them over 6 yrs!! I have ALWAYS ALWAYS paid my bill!! Yet now they cut me off KNOWING that my daughter has to have internet because she is being homeschooled!!! I promised to pay them 100% in one week 6 days !!! Yet that is too hard for them???!!! Are you serious?? You would think in this ...

Read full review

K
Kelsey Arriaga
Reviews 1
2020-11-11 22:08

I've gone through many different internet companie...

I've gone through many different internet companies this one is by far the best all around the techs are beyond helpful when setting the equipment up and the office staff is extremely kinda and helpful! A member of their staff at the office named john is incredibly helpful and all around a pleasant ...

Read full review

E
Edwin Lee
Reviews 1
2020-11-07 20:31

High quality internet service in my rural location...

High quality internet service in my rural location. I recently went from the 25Mbps plan to the PVN100 and consistently get about 100Mbps down and 10Mbps up. Well above 99% uptime. Great customer service too, I appreciate that this is a relatively small company and I can get ahold of someone loca...

Read full review

J
Jordan Madden
Reviews 1
2020-10-15 18:23

The internet connection is beyond horrible. Callin...

The internet connection is beyond horrible. Calling their customer service to report down times and absolute loss of connection leads to nothing but scripted replies and uncaring questions about my own usage. It is plain to see that they want their reviews to be positive, but I will not change my re...

Read full review

S
Shelley Potter
Reviews 1
2020-10-14 19:33

Installation was a couple of hours, but the instal...

Installation was a couple of hours, but the installer we had was very friendly and answered any questions that I had. Don t usually have trouble with our internet. Only time was during the most recent ice storm and it was only off for a few hours.

Read full review

Z
Zachary Edens
Reviews 1
2020-10-06 12:08

I got internet from ProValue about a year ago. Lov...

I got internet from ProValue about a year ago. Love them as a company!! This is a fantastic business, bringing reliable high speed internet to the rural community! I am so appreciative of this idea this company had starting out. I have ha zero problems with my service that were not resolved almost i...

Read full review

J
jeffrey kinsel
Reviews 1
2020-09-20 05:12

GREAT PLACE TO DO BUSINESS WITH. FROM THE TIME I C...

GREAT PLACE TO DO BUSINESS WITH. FROM THE TIME I CALLED AND THROUGH THE INSTALLATION EVERYONE VERY PLEASANT AND NEW WHAT THEY WERE DOING. OH AND WHEN I HAD A PROBLEM WAS ABLE TO TALK TO SOMEONE LOCAL AND NOT OUT OF THE COUNTRY AND KNEW WHAT TO DO TO RESOLVE MY PROBLEM.

Read full review

K
Keith Sheets
Reviews 1
2020-09-19 16:48

We've been with ProValue for our internet service ...

We've been with ProValue for our internet service since the late 1990's, back when dial-up was the best you could get. Now we're using their 20 mbps wireless broadband (we live out in the bojacks) and couldn't be more satisfied. These guys have always been very responsive to inquiries and service re...

Read full review

C
Colby Torres
Reviews 1
2020-09-10 13:37

I live in a rural community and it was extremely d...

I live in a rural community and it was extremely difficult to get Internet in the first place but Provalue has been awesome. I m an educator and amid this pandemic, I was able to count on reliable and speedy service to be able to do all my necessary work from home and stay safe. The service is very ...

Read full review

T
Tamera Petermann
Reviews 1
2020-09-09 04:18

When Joe came to install internet, he was AWESOME....

When Joe came to install internet, he was AWESOME.
He talked to all of us about the service and what we would be able to do. Made sure we understood everything 100% before he would let us sign the paperwork. He was so polite and helpful. Once we had issues and unable to get on our internet. I call...

Read full review

S
Sara Guerra
Reviews 1
2020-08-24 14:54

Great people to work with and they make getting In...

Great people to work with and they make getting Internet the easiest experience in comparison to others by far! Had excellent service the whole time I had them and unfortunately moved to an area they don't cover so I couldn't continue service, but anyone who is looking should start here first! Could...

Read full review

K
Kathy Rutherford
Reviews 1
2020-08-21 03:10

This company offers the best internet for rural Ok...

This company offers the best internet for rural Oklahoma!! The only time we have a problem with service is when a storm rolls in (which is to be expected, of course). The service is good, friendly, informed and responsive. I wouldn't use any other internet provider outside of city limits!

Read full review

J
Josh Inda
Reviews 1
2020-08-10 06:49

I have tried Hughes Net & AT&T wireless and both d...

I have tried Hughes Net & AT&T wireless and both do not hold a candle to ProValue. Having a home office I depend on having a good internet connection. These guys are the real deal. The service is real good and they are always very nice. I tell people about the all the time.

Read full review

D
D Matthis
Reviews 1
2020-08-06 06:43

The company's service has been very reliable, and ...

The company's service has been very reliable, and during the October 2020 ice storm related outages the down time was held to a minimum. Their customer service and support has been good when I've needed it, especially when working out my initial equipment set-up. Very satisfied customer!

Read full review

J
Jessica H.
Reviews 1
2020-07-23 20:23

I was so worried when we moved into our house that...

I was so worried when we moved into our house that we would not have great internet connection living more rural. I was wrong! Provalue has been amazing! The speeds are faster than what we were getting in the city for a very comparable price. Very impressed and would recommend them to anyone!

Read full review

R
Robert Kalinich
Reviews 1
2020-07-22 17:22

159.99 + Tax + 99 installation fee is insane. "We ...

159.99 + Tax + 99 installation fee is insane. "We believe internet should be available no matter where you live" as long as you can afford the outrageous cost associated with it.
that is just an insane cost for what is a terrible speed and a Fixed Wireless signal no less.

The name ProValue is so...

Read full review

C
Clowe
Reviews 1
2020-07-20 03:59

ProValue has always been great. Our internet has o...

ProValue has always been great. Our internet has only went out a few times over the years and they are really fast to get on it and get it figured out. Their technicians are smart and walk you through the process of everything if anything has to be done on your side, and they are always very quick a...

Read full review

K
Krystal Ernce
Reviews 1
2020-07-09 04:12

I moved into the country from city life. Called p...

I moved into the country from city life. Called pro value and they came out installed a new satellite and 10ft pole to my home. I have never lost service even during bad weather. I also pay way less than sudden link. My installation guy explained every step to me as well. Also being able to pay...

Read full review

M
Maria Fulkersin
Reviews 1
2020-07-09 00:16

Having been a pre-pandemic customer of ProValue, I...

Having been a pre-pandemic customer of ProValue, I was used to uninterrupted and excellent internet service in a rural area.

With COVID sending the majority of people to work remotely from home ProValue was faced with the overwhelming increase of traffic and use of bandwidth.

ProValue was able...

Read full review

T
Tim Shade
Reviews 1
2020-06-26 11:06

Called in January to get internet and it is now Ap...

Called in January to get internet and it is now April. Been here 2 or more times to find best signal. Recommended I set a pole. Cost $95 to bring lift to find signal. Pole is set which I did and spent digging a trench late at night to run coax cable holding a flashlight in my mouth. Did I mention I ...

Read full review

J
Josh Hubert
Reviews 1
2020-06-23 15:05

They were supposed to move our service yesterday b...

They were supposed to move our service yesterday but dude was I'll prepared so he couldn't do install then when called back to reschedule cant be back till the 3rd after making us wait 2 weeks already I'm definitely calling Hughes net today to see it they can get someone here sooner tired of waiting...

Read full review

M
Monte Campbell
Reviews 1
2020-06-18 16:04

We have had tried many of the other rural internet...

We have had tried many of the other rural internet options and were disappointed until switching to ProValue Net. It worked great for a year and then we lost line of sight to the tower on Range Road due to tree growth & trying to shoot over a ridge. Jeff Avilez, one of the technicians came out. H...

Read full review

A
Allie in Okla
Reviews 1
2020-05-23 03:51

I live in a rural area and have been using Provalu...

I live in a rural area and have been using Provalue.net for about 8 years. Before Provalue I was left at the mercy of dial-up. The folks at Provalue are very responsive anytime I have a problem. Speeds are consistent. I highly recommend Provalue if you live out-of-range for DSL or cable service.

Read full review

A
Alex Evers
Reviews 1
2020-05-21 11:58

ProValue has been essential for our business. We ...

ProValue has been essential for our business. We had been working with another company that charges a multiple of what we are currently paying. That company just wouldn t handle the amount of data we were using and was no where near the promised speed.

ProValue gave us a quick quote, and once w...

Read full review

M
mike wagner
Reviews 1
2020-05-17 18:13

ProValue.net has served our area for years, they a...

ProValue.net has served our area for years, they are always doing improvements and advancing their network. As Covid-19 forced more people from our rural communities to work from home and their children to conduct school online, ProValue.net met and exceeded the demand of our rural communities. ProV...

Read full review

View all reviews on Trustburn