EXCELLENT customer service from Mak. really helpful and kept me up to date with my renewal a great deal which online providers couldn't beat. very professional and reliable. Thank you.
I have used Arkwright Insurance for many years and would highly recommend them!
They want to cancel my policy. They say I haven't provided NCB but I stated and shows on the policy there are zero.
On hold for 30 minutes from que of 5. got to 1 then asked to leave a message!
Yeehaaa
Extremely helpful in finding a policy and explaining the terms and benefits. Will definitely be using in the future. Very pleased!!!
Very helpful, friendly staff who were able to better my renewal quote. I was delighted with the service & would recommend to friends.
My handler Sam was great she did everthing in her power to help but at the end of the day it was not her fault that we could not contimue our business relationship . i would say its the big boys fault the under writers etc. perfect example of a company to work with and sam top noch
Excellent service. Turned round request really quickly. Very competitive pricing. Was able to do it all on email, which suited me much better than needing to be on the phone. Would definitely use again.
Great experince with Ark team, Thanks for Landlord Insurance
Excellent service!!!Very polite and helpful in every phone call. They always check that all paperwork has come and that it s right
Took payment, no details of policy given, unable to contact, given a producer by the police as it shows me as having no insurance.
Great company and very professional, Mak was amazing. Would highly recommend.
Excellent customer Service! Really helpful, would definitely would them to friends and family
Great brokers. Reduced our insurance policies massively. Highly recommend, and would use again. Really helpful and responsive staff as well.
Great customer service from Mak, really helpful and kept me upto date with my renewal a great deal which online providers couldn't beat. Thank you
We have recently started to move all our Insurance to Arkwright Insurance. I dealt with Mak and found her to be responsive and extremely professional, equally the quotes provided were competitive.
Got a "cancellation letter by recorded delivery" which said THIS NOTICE IS FINAL YOUR POLICY WILL BE CANCELLED IN SEVEN DAYS TIME so then i phoned after a long log wait was told I hadn't given my monthly payments but guess what i had paid it in one go at the start. Then the excuse was i didn't show ...
An efficient and professional service. It was a pleasure to be able to get through quickly on the phone without having endless recorded messages and lengthy musical delays. Our requirements were understood immediately and the quotation saved us a great deal of money. We highly recommend.
Very difficult to get through to, no evening or weekend availability. Phone lines state will match or beat competitor quotes however when asked will not do this.
Best insurance company I have ever dealt with. Had me covered within the hour. Friendly staff. Pleasure to deal with and will definitely be recommending them. Thanks again to all the staffs.