Presidential Tower

3.7 · 237 reviews
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Danielle Cooper
Reviews 1
2020-12-28 06:05

We have lived at the Presidential Towers for about...

We have lived at the Presidential Towers for about 6 months and we hate it and can't wait for our lease to be up.
*Our apartment reeks of cigarette smoke, some days the smell is so thick it's hard to breathe and we're forced to open windows in freezing temps. **I have never smoked a day in my life,...

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Prerna Bajaj
Reviews 1
2020-12-27 21:51

I have been staying in Presidential Towers fro ove...

I have been staying in Presidential Towers fro over 2 years. The management team in the building have their best intentions for us. A special mention to my friend Olalekan who is one of the head in the security team. Along with his jovial nature and spreading happiness with his smile to al the res...

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Stephen Rodriguez
Reviews 1
2020-12-26 11:34

This place is terrible. Be prepared to have mainte...

This place is terrible. Be prepared to have maintenance members accessing your apartment at all hours of the night even if you didn't call them. The elevators take a ridiculously long amount of time. The apartment amenities are overcrowded. I will definitely not be renewing my lease. Steer clear of ...

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Tim Peterson
Reviews 1
2020-12-23 12:30

I have lived there over a year at this point and h...

I have lived there over a year at this point and honestly I do not see why people hate on this building so much. Very good rates on rent for the area, easy access to the loop and the train stations, the lobby is always clean, the staff is always helpful, very good security. I just signed a renewed l...

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mary rosalie
Reviews 1
2020-12-18 11:19

I've lived in PT for seven years and it has been a...

I've lived in PT for seven years and it has been a safe and friendly environment. What has made the my experiences the best is the friendly and very skilled staff. From the door personnel to maintenance staff, everyone is very friendly and helpful. Many of the staff have become not only a friendly f...

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Lauren Franko
Reviews 1
2020-12-12 17:34

Let me save you the trouble. Just don't do it. To ...

Let me save you the trouble. Just don't do it. To shell out as much as you do to live here, you would expect to get a great living experience and it's not. Several repeat maintenance issues because things don't get fixed, dirty laundry rooms which have ruined several articles of my clothing, the sec...

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Maggie Weinstein
Reviews 1
2020-12-05 15:02

To be honest, I was skeptical about moving here be...

To be honest, I was skeptical about moving here because of the reviews. They made this place sound like a hell hole. In reality, this place is really nice. Yes you pay a lot for rent, but these buildings have the cheapest rent in the West loop, so be thankful for that. The buildings are very clean a...

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Abha Chaturvedi
Reviews 1
2020-12-02 07:48

Excellent place to live. Close to everything - Pub...

Excellent place to live. Close to everything - Public Transport train, bus, highway. Excellent places to eat.
Wonderful Customer Service. In Security - folks like Joyce Petty and Rokiya Adams offer excellent help to residents during move-in process.
Dealing with Madeline during leasing process an...

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Chris Nelson
Reviews 1
2020-12-01 15:53

I enjoy living at Presidential Towers. Staff membe...

I enjoy living at Presidential Towers. Staff members, such as Domingo, are always very nice and helpful. I love having a connection between the Towers and FFC, making it very easy to get to the gym. Also, it's quite nice to have a full laundry facility - haven't once in two years had to wait to do l...

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Ameya Bhor
Reviews 1
2020-11-27 16:48

5 stars is for staff. Everyone is very helpful.

5 stars is for staff. Everyone is very helpful.
(Fadi, Ola, Zulma, Tony, Ismael, Mamoon) I know only few names. The issue is with the rent, I renewed my lease during covid and they did not reduce a single penny. Where people are paying $1300 for similar apartment in same building, I am paying much ...

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Iryna Liashkevich
Reviews 1
2020-11-25 07:15

1. They don't care about comforts of residents. M...

1. They don't care about comforts of residents. Managment just care if you pay money or not.

I had situation when wokers started drill in my wall just from next apartment. My newborn baby was scared and screamed a lot because of crazy noise. I asked workes stop to drill just for 15 mins (it is ...

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Viku Bhai
Reviews 1
2020-11-21 17:02

I have been staying in this location for a long ti...

I have been staying in this location for a long time now and love the community. Support staff Service is awesome, perfectly located close to all the amenities one needs. Would recommend this location for Couples / Singles and pets.

Very safe community which is one of the reason I have decided to...

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April Tseng
Reviews 1
2020-11-21 13:15

We have been having dog noise issue for about thre...

We have been having dog noise issue for about three months. And tower four has the worst tower manager ever on earth: Michael Matthews.
The dog upstairs would continue barking for hours nonstop, and that happens randomly at 1 am, 6 am to 11 pm. We have told the front desk and tower manager about th...

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Sydney Beaudreault
Reviews 1
2020-11-15 02:51

I've been living here for almost 2 years. I've ren...

I've been living here for almost 2 years. I've rented for 10 years and this has been by far my favorite apartment complex. Maintenance requests are completed by the time I get home from work if I submit them in the AM, they're constantly painting / maintaining common areas, I locked my key in my apa...

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Priyanka Agarwal
Reviews 1
2020-11-12 17:22

Perfect location to stay near the Metra & Amtrak.....

Perfect location to stay near the Metra & Amtrak....Union station just stairs down...
The building has 24hrs Walmart facility for the residents & has some great restaurants
My Thai is a must try & wid upcoming other restaraunts its a blessing.Clean building wid all new renovations.

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Stella Yang
Reviews 1
2020-11-08 23:32

We were charged over 500USD for not residing afte...

We were charged over 500USD for not residing after being told that 400USD so called "administrative fee" is refundable. Unclear policies combined with non-responsive sales manager, this is the worst apartment management we've ever faced. For the same price/rent/"administrative fee", you deserve bet...

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Dulce Cruz
Reviews 1
2020-11-08 00:55

Please IGNORE all the 5 star reviews that this apa...

Please IGNORE all the 5 star reviews that this apartment building clearly posts themselves.
My thoughts after living here for 2 months:

Pros-
Location
Semi Affordable rent

Cons-
-Expect to wait about 15-20 min for an elevator during peak hours
- they control your AC so although we are sti...

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Bala Srinivasan
Reviews 1
2020-11-07 01:16

Very convenient place! The building hosts a number...

Very convenient place! The building hosts a number of restaurants , a great clips, a Walmart and a dry cleaners. doesn't get more convenient than this. And the management is very proactive in fixing problems and maintaining the place. Been living here 4 years and still counting.

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Dawn Kelly
Reviews 1
2020-11-02 21:50

We moved our daughter to Presidential Towers four ...

We moved our daughter to Presidential Towers four years ago, so that she could attend college. As parents, we were comforted by the fact that she was in a safe and secure environment. The staff has always been courteous and professional. I would highly recommend Presidential Towers to people looking...

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Abhinav Lohia
Reviews 1
2020-10-27 00:45

Two weeks in and it has been horrible.

Two weeks in and it has been horrible.
Elevators are bad, wait time can be 5-15 mins depending on the time of the day you are trying to go up or down.
You are at management's mercy for cool/ hot air because the building temperature system can let out only hot or cool air. Having a thermostat in th...

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Lilliam 07
Reviews 1
2020-10-24 21:48

I loved living here at first, but I have to rate t...

I loved living here at first, but I have to rate this place a one star because of their mail service. I signed up to amazon prime and payed extra to get my packages delivered on a specific day. Yet, since there is a mail room here, you can't receive a package unless they register it on the system fi...

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Joshua Baker
Reviews 1
2020-10-23 17:57

Safe and secure but countless issues in my apt and...

Safe and secure but countless issues in my apt and takes many questions to get anything done. No one locally can help with anything since they are contracted with national group in Texas. Cannot wait for my lease to be up so I can move.

Update 4/18: Emailed the management office as seen in their ...

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Kendall Wilde
Reviews 1
2020-10-20 18:02

I have been working with Jillian Gould trying to f...

I have been working with Jillian Gould trying to figure out my next steps to stay at Presidential Towers for this year. She was accommodating, friendly, resourceful, and helpful during my decision process. She sent me a large sheet of living options and answered any questions I had. She was a big fa...

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Sam Note
Reviews 1
2020-10-19 00:04

I live in PT about 4 years and I can say it s the ...

I live in PT about 4 years and I can say it s the Best place to live in downtown Chicago for the price. Amazing location. Fast response when you need help. Friendly staff ( Kenny , Ola , FADI , jolly, flamingo, ismael ,,, etc ) actually all of they are wonderful even the management office. Everybody...

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Sandeepan Datta
Reviews 1
2020-10-16 20:11

Staying in Presidential Towers, Chicago has been a...

Staying in Presidential Towers, Chicago has been anything short of a horrifying experience. They have intermittent boiling hot water coming in the cold water tap in my Apartment and i have been complaining for over a year( i have emails as a proof if interested). Their Management team is a joke and ...

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Zahraa AlKhafaji
Reviews 1
2020-10-12 08:18

I have been living here for almost three years, an...

I have been living here for almost three years, and I have to admit that the staff is excellent, from Fadi Milan to Madeline and everyone in between they work as one team to make life easier with all the stress we are into these days.

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colin farquhar
Reviews 1
2020-10-08 07:28

The front desk staff have always been amazingly he...

The front desk staff have always been amazingly helpful and friendly. It takes a lot to work a front desk and remain positive but the staff do a really good job. I have always found them to be approachable, in particular Olalekan- who always says hello, and listen to my daily rambling. Thank you to ...

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Obsidian Solar
Reviews 1
2020-10-07 18:09

i lived here for a few months and bought out of my...

i lived here for a few months and bought out of my lease because of how horrible things were done there. Service was terrible. Two years later and the service is still horrible. Go spend your money somewhere else where and it should be worth it. So much potential but absolutely no management present...

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Tom Harding
Reviews 1
2020-10-06 07:08

This building would have potential if it was prope...

This building would have potential if it was properly managed. Unfortunately the motto of the management is profit above all else. Management is not willing to take a short-term loss in order to secure future profits. Elevator systems do not last forever and eventually in the life of a building you ...

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Kuvalda Works
Reviews 1
2020-09-25 10:48

Worst place to live . Elevators never work , you h...

Worst place to live . Elevators never work , you have to wait 15-20 minutes to go to your floor . I have lived here for a year and from time to time elevator stop working . I live on 32 floor and have to walk all the way up . Concierge and front desk never pay attention who is coming in the buildi...

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Sandeep Pinjerla
Reviews 1
2020-09-25 08:47

Perfect Residential apartments

Perfect Residential apartments

Everything is close by. Good residential if you want in downtown. Service is also quick n good.

leasing apartment is very helpful.

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Huang Yue
Reviews 1
2020-09-23 10:15

It's safe, clean and comfortable with good views, ...

It's safe, clean and comfortable with good views, as well as convenient for those who are very busy at work. It's constructively quiet, a very good place to live as a home, instead of a dorm.
Their maintenance department are caring and efficiently.

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Alexander Kulinich
Reviews 1
2020-09-21 07:44

Excellent place to live. Recently extended our lea...

Excellent place to live. Recently extended our lease for another 15 month. Very convenient location, everything in a walking distance. Especially my office . Very helpful personnel and of course Olalekan. One the best and very nice persons in their staff.

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Maaz Razi
Reviews 1
2020-09-18 03:41

I am seriously concerned that despite being charge...

I am seriously concerned that despite being charged $500+ for the application, I have been unable to receive a call/email back from the leasing office for over a week. My move-in date is in 3 days and the schedulers assured me they scheduled a virtual tour despite me receiving a blank email and I am...

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shilpa shastri
Reviews 1
2020-09-12 07:59

Great building, good amenities, love the security ...

Great building, good amenities, love the security staff and maintenance guys! The location is super convenient too. Close to downtown Chicago, very close to public transport, several restaurants and the freeway. ALways has cabs outside. The one thing I did not like was the Tower 2 Manager - Chad Joh...

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Gail Gray
Reviews 1
2020-09-08 08:36

For a year and a half, I have loved living at Pres...

For a year and a half, I have loved living at Presidential Towers. First of all, the staff is wonderful from the manager to the door staff and maintenance. The door staff and the maintenance are very friendly and accommodating. The maintenance staff responds to repairs in a timely manner and they ke...

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Qing Li
Reviews 1
2020-09-06 11:13

Don't choose presidential tower.

Don't choose presidential tower.
I recently need to move out due to my family issue. After half month, finally got a person who just arrived in US within three months. He provided all the documents needed but come back rejected because he does not have a credit history. How could a person just arri...

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Robin Plotner
Reviews 1
2020-08-25 20:58

Excellent staff! Joyce P & Domingo are always incr...

Excellent staff! Joyce P & Domingo are always incredibly welcoming and helpful, which gives you a nice sense of being home. The staff and attentiveness to need is a lot of the reason I stayed in this community for several years. Definitely recommend checking it out!

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Ashwini Naik
Reviews 1
2020-08-23 21:27

We have been living here for over 2.5 years and ha...

We have been living here for over 2.5 years and have enjoyed our stay so far. The staff is friendly and courteous. Fadi, one of our door staff has always gone beyond their assigned duties and has either directly helped us with our concern or pointed us to the right person. All my interactions with t...

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Kara Long
Reviews 1
2020-08-23 08:33

Elevators are slow or broken all the time. If the ...

Elevators are slow or broken all the time. If the elevator is full you have to wait for another one. That is if people who came after you don't push and shove. Yeah if someone has a baby stroller or cart, expect to wait 5 minutes for the next elevator and there is nothing you can do to change it. ...

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Alexander Royce
Reviews 1
2020-08-21 08:09

Good location, but mediocre service. Their referra...

Good location, but mediocre service. Their referral program doesn t work. I referred a friend to PT and he signed an agreement, but they never paid me promised $500 referral bonus. Thomas OBrien should be fired.

P.S. I already contacted your team via email and got pretty unfriendly response from ...

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Niki wang
Reviews 1
2020-08-19 10:51

well I really wanted to love living here. Cannot w...

well I really wanted to love living here. Cannot wait to move out! 2 star is for the location as it is so close to metra, but not close to blue or green line actually, 3 blocks walking. Another star for the responsive front desk people, most are friendly and every time I called at midnight to compl...

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Etzel Garcin
Reviews 1
2020-08-18 16:02

Living at presidential towers is amazing. It has a...

Living at presidential towers is amazing. It has a great location you can walk almost everywhere. If you have a maintenance problem they solve it pretty quick and the Staff is pretty nice, especially Domingo, he always is smiling and greeting every time I come in and out. As well as Joyce Petty, she...

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Javaka Thompson Jr
Reviews 1
2020-08-13 21:52

I am never one for reviews but I felt the need to ...

I am never one for reviews but I felt the need to express my happiness with the security desk at Presidential Towers. Olalekan is always kind and professional. Every time that I see him in passing his positive energy is enough to brighten any day. If ever I have a question he is always my go to, eve...

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Abdullah Kundi
Reviews 1
2020-08-10 15:56

I have lived there over a month at this point and ...

I have lived there over a month at this point and honestly I do not see why people hate on this building so much. Very good rates on rent for the area, easy access to the loop and the train stations, the lobby is always clean, the staff is always helpful, very good security. I just signed a lease w...

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Andrea Benavides
Reviews 1
2020-08-01 19:58

I lived In PT for a year. I t was a good experienc...

I lived In PT for a year. I t was a good experience, the place was always clean, my neighbors never bother me. The wall-mart 24 hours, I can say is the best of all, always save me. I got once some problem with a package but it was during Christmas time so I understand it was a crazy season. I would ...

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Abhishek Thakur
Reviews 1
2020-07-25 10:15

I lived here for 18 months and loved my time here....

I lived here for 18 months and loved my time here. Apartment are not luxurious but are comfortable and nice. It's near to union station and location is pretty safe.
Couple of reason to leave this place -
1) I didn't like their process of upgrading the apartment from studio to 1 bedroom wherein the...

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Aishwarya Ravi
Reviews 1
2020-07-23 16:15

Great and Awesome Apartments for Family who is new...

Great and Awesome Apartments for Family who is new to Chicago and have office in Downtown. EVERYTHING from grocery, shopping, gym is available within the building. Have wonderful spacious lobby that can't be seen anywhere in downtown. Overall the best and worth the money!!!!

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vinod goyal
Reviews 1
2020-07-13 12:17

Excellent place to live. Very convenient location,...

Excellent place to live. Very convenient location, everything in a walking distance. Especially my office . The front desk staff have always been amazingly helpful and friendly.I have always found them to be approachable, in particular OLALEKAN- who always says hello, and listen to my daily rambli...

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Arjun Ramanan
Reviews 1
2020-07-13 12:05

Very worst community and making more money from th...

Very worst community and making more money from the current resident.For Transfer from one unit to another with in the same community they are charging $1000. More Expensive community with less facility. Lift will always have issues. Very less number of lifts for 50 floors. Peak hours we have to wai...

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Discerned Reality
Reviews 1
2020-07-04 18:07

Secret shopped as veteran voucher holder, Presiden...

Secret shopped as veteran voucher holder, Presidential Towers failed as presenting Market Rate ONLY, purposely out pricing vouchers, after asking the voucher value over the phone and also over pricing what was posted on their website. After agent confirmed move time, agent stated a "dip in price" af...

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