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Average ratingGreat
4.0/ 5

Based on 1,458 reviews

552%
421%
311%
22%
114%
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What reviewers say about PCEL

Generated with AI from 1,458 reviews on Trustburn · updated today

Customers generally report positive experiences, highlighting good value for money, competitive prices, and a wide selection of computer equipment.
What does PCEL do?

PCEL is a local store that sells computer equipment, accessories, and technology products.

Are there any complaints about PCEL?

The lowest-rated reviews mention complaints about slow service, disorganized stores, canceled orders, and delivery delays.

What do people say about PCEL outside Trustburn?

Outside Trustburn, people discuss PCEL as a local store where prices can be higher than expected, though some products are considered suspiciously cheap.

AI-generated from reviews on this page. Verify anything important with the company directly.

Elvin montalvo
Reviews 1

Excellent, great variety of computer items, excellent prices, ideal for both companies and personal purchases, if you do not know about the subject they can take you, the website is excellent, I give 4 stars for the new attention mode that they are implementing, it seems to me longer.

Juan Chavez Guzman
Reviews 1

I made the big mistake of paying online with a debit card and I went to pick up my devices and they told me that they couldn't deliver them to me until 24 hours later Aviles. The purchase was made on a Friday night and they were delivered to me until Monday I think I will never buy online from that store again

Hugo Espinosa
Reviews 1

Bad store, they no longer have anything in stock, they ask me to make the payment in advance to be able to request the merchandise and they deliver it to me days later. They do not realize that one as a customer searches for things at the moment, there are plenty of stores that sell technology and if they have the product for immediate delivery.

Francisco C.F.
Reviews 1

Fast and easy. Attentive and knowledgeable staff. You just need to free up a little more space since it looks very full of merchandise where you go through and that is what warehouses are for, outside of that everything is very good. Good prices and stock availability

Homero Ortiz
Reviews 1

Fast attention and good promotions the bad thing is that the guarantee only applies 7 days after your purchase.

I bought on December 11, 2017 an acer tablet that gave away on December 24, 2017 and failed on December 26, 2017, for over 7 days did not accept the guarantee in store and send it to the service center of the brand, but it is date that has not been ...

Luis Ariceaga
Reviews 1

It is a very complete store in terms of its website and in store, they give you many options to purchase your products. The only thing I did not like is that the cabinets offered on the official website are not in physical to be able to see them in the store, you need to buy them first.

Edmundo Elizondo
Reviews 1

False discounts; their "discounted price" is the original price, but at least is not too expensive.
Too cramped as well; it was a spacious store before their "shrinkage", now it's a warehouse-shop hybrid. Their main focus is online shopping but they have not upgraded their e-commerce web page for years, and still no mobile/responsive web page (fail).

Jair de Jesus Saucedo
Reviews 1

There is no complaint about the products, all good, the guarantees have to improve to solve the best possible and the hours of Saturdays that are not supposed to close at 9:00? If there is a change of schedule nothing more so that please update On the page, I had to go 3 times on Saturdays at 7:00 pm and everything is already closed.

Ruben Elizondo
Reviews 1

Excellent place for computing and electronic issues.

The store is mainly online and you go to pick up the products .... they have many people attending to offer what you are looking for ... but if you already know what you need, you order it online and the same day you stop by or they send it to you to the entire Mexican Republic.

Miguel Lopez
Reviews 1

Ring Ring !! PcenLinea, Good morning:

-Hello! I'm looking for a joystick for PC, flight simulator type.

I transfer it to sales, wait .... (Mamona music and 10 minutes later)

-Sales tell me ??

-Hello! I'm looking for a joystick for PC, flight simulator type.

I transfer it to customer service, wait .... (Mamona Music and 12 minutes later)

Customer service, tell me?

-MMMMM! I'm looking for a joystick for PC, flight simulator type.

I transfer it to the indicated person wait .... (Music Mamona and 4 minutes later)

"" NOW, all our advisors are busy, please call later ... and the line dies.

And I eat a debt swallowing the courage ..

Lejesitos better ...

Enrique 23
Reviews 1

Beware of this store!
They don't have a good guarantee.

Very bad place to buy, they only offer you a 7-day guarantee with their store, I bought a cell phone and they sent it to me broken, it turns itself off and downloads quite fast.

According to them, they say that they have a one-year warranty with the manufacturer, when they want to make the warranty valid, they tell me at Motorola that it is not possible, since they are not authorized distributors ...

Victoriano Villarreal
Reviews 1

We bought all the parts to build a CPU for my son to use during his engineering career in systems, we received good advice, good prices, invoice and free armed service, everything went very well and until now it continues to work well after one year , I highly recommend it

ron gardu
Reviews 1

The truth is good store but in matters of warranty is very bad I've been trying for two months to validate my guarantee that even the monento I still like a rafael may perez is the one in charge and no more does not do his job well and in the matter of communicating with them just as bad sends to mailbox and from there I do not pass
Thank you.

GLEZCORP TITANIUM
Reviews 1

I bought a ubiquiti antenna and the geniuses put all the accessories on the plate damaging it too much, I wanted to make the guarantee valid, they never answer calls or mails, in chat they only tell you that there is not for guarantees that you speak by phone. In demand process someone joins the cause contact. "Don't buy there, don't waste your money and time."

ArturoTMZ
Reviews 1

Excellent store, if they do not have something in store they bring it to you in a short time and they give you the option to pay it when it arrives, I have always bought this way and all the products have turned out well, super recommended, both to build PCs and buy related products .

emigdio arredondo
Reviews 1

It is a very good company to buy, you usually find what you are looking for at the price you need, but the guarantee is very poor, very reduced and if something fails you have to bring almost up to the ticket that you gave to the guard, there is a 7-day guarantee. Others with the supplier but it is only a fraction if you mark the supplier and the product is from California, the shipping costs as well as the shipping by the supplier are at your expense, whether composed or not. If I recommend buying in this store as long as you know this to your client if you are an installer or reseller, otherwise you will only lose money. Greetings

Pablo De Jarmy
Reviews 1

Terrible customer service. It's been more than a week since I placed my order and they haven't even sent it. They do not answer the calls to the telephone number, they do not answer the emails, neither in the chat of the page nor in Facebook.
I can recommend to anyone who does NOT make purchases online with this company. I had never received a service and attention to customers of such poor quality as the one offered by this company.

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About PCEL

Website
pcel.com
Categories
Retail