What reviewers say about PCEL
What does PCEL do?
PCEL is a local store that sells computer equipment, accessories, and technology products.
Are there any complaints about PCEL?
The lowest-rated reviews mention complaints about slow service, disorganized stores, canceled orders, and delivery delays.
What do people say about PCEL outside Trustburn?
Outside Trustburn, people discuss PCEL as a local store where prices can be higher than expected, though some products are considered suspiciously cheap.
AI-generated from reviews on this page. Verify anything important with the company directly.
Excellent assortment, personalized advice and agility of payment and service.
As always, very competitive prices, almost everything you find in stock in your warehouse. One of my favorite places to buy computer products and networks.
Excellent, great variety of computer items, excellent prices, ideal for both companies and personal purchases, if you do not know about the subject they can take you, the website is excellent, I give 4 stars for the new attention mode that they are implementing, it seems to me longer.
Excellent service and a wide variety of electronic products
They keep updating and you find many things at a great price
I made the big mistake of paying online with a debit card and I went to pick up my devices and they told me that they couldn't deliver them to me until 24 hours later Aviles. The purchase was made on a Friday night and they were delivered to me until Monday I think I will never buy online from that store again
They lack seriousness in their customer service process.
they did not respect the warranty for a defective hdd
Average service ordered
very well you get to box only nobody tells you what to do as they see you and hide the look all busy nothing attentive.
excellent place, good attention, good prices, there everything, I am happy with my laptop.
Bad store, they no longer have anything in stock, they ask me to make the payment in advance to be able to request the merchandise and they deliver it to me days later. They do not realize that one as a customer searches for things at the moment, there are plenty of stores that sell technology and if they have the product for immediate delivery.
Excellent and fast years shopping here and no problem I had
Good selection. Complicated process for getting assistance from an employee, and checking out.
Excellent service and breadth of lines ... an excellent provider.
They have very good service, guidance and support at the counter ...
The page's hours are wrong, Saturdays they close at 6, and not at 7 as it says on the web.
Excellent if you are looking for new parts to build your PC
Fast and easy. Attentive and knowledgeable staff. You just need to free up a little more space since it looks very full of merchandise where you go through and that is what warehouses are for, outside of that everything is very good. Good prices and stock availability
Fast attention and good promotions the bad thing is that the guarantee only applies 7 days after your purchase.
I bought on December 11, 2017 an acer tablet that gave away on December 24, 2017 and failed on December 26, 2017, for over 7 days did not accept the guarantee in store and send it to the service center of the brand, but it is date that has not been ...
Excellent assortment. Adequate prices. Correct products. Excellent supply system. It just lacks parking and better organization to handle the lines.
It has a variety of products for computer equipment
It is a very complete store in terms of its website and in store, they give you many options to purchase your products. The only thing I did not like is that the cabinets offered on the official website are not in physical to be able to see them in the store, you need to buy them first.
False discounts; their "discounted price" is the original price, but at least is not too expensive.
Too cramped as well; it was a spacious store before their "shrinkage", now it's a warehouse-shop hybrid. Their main focus is online shopping but they have not upgraded their e-commerce web page for years, and still no mobile/responsive web page (fail).
There is no complaint about the products, all good, the guarantees have to improve to solve the best possible and the hours of Saturdays that are not supposed to close at 9:00? If there is a change of schedule nothing more so that please update On the page, I had to go 3 times on Saturdays at 7:00 pm and everything is already closed.
Very good place very assorted and have attn to the public
Variety and good prices, the only thing is that if the product you bought a year ago is not re-sold again, no matter how good it is, the counterpart is that they are always up to date
Excellent service, very fast and attentive, good facilities
Fast Efficient and they give you options when they do not have the material that you are going to use, your online orders are 100% safe and punctual in deliveries
The system is complicated but they provide good attention
Excellent service, attention and prices .... widely recommended ....
They finally made changes to the collection method and it is much faster
Excellent place for computing and electronic issues.
The store is mainly online and you go to pick up the products .... they have many people attending to offer what you are looking for ... but if you already know what you need, you order it online and the same day you stop by or they send it to you to the entire Mexican Republic.
Ring Ring !! PcenLinea, Good morning:
-Hello! I'm looking for a joystick for PC, flight simulator type.
I transfer it to sales, wait .... (Mamona music and 10 minutes later)
-Sales tell me ??
-Hello! I'm looking for a joystick for PC, flight simulator type.
I transfer it to customer service, wait .... (Mamona Music and 12 minutes later)
Customer service, tell me?
-MMMMM! I'm looking for a joystick for PC, flight simulator type.
I transfer it to the indicated person wait .... (Music Mamona and 4 minutes later)
"" NOW, all our advisors are busy, please call later ... and the line dies.
And I eat a debt swallowing the courage ..
Lejesitos better ...
Good quality and price. Good attention. In a few occasions they lack inventory.
A good place for electronics, good prices and they offer you adequate advice for your purchases
The best place to find items for computer and electronic gadgets
Technology company with good location and good selection ... bad delivery system at least my experience today
Very good distributor of Computers and other related products on its page you can see product availability and thus avoid the return, or you can also buy it on request, and with excellent promotions and better prices than the competition.
Good assortment of products and good prices; The only drawback is that if you do not make a previous visit to their website, it is a little slow to find what you are looking for!
Excellent place to buy innovative things in technology
Beware of this store!
They don't have a good guarantee.
Very bad place to buy, they only offer you a 7-day guarantee with their store, I bought a cell phone and they sent it to me broken, it turns itself off and downloads quite fast.
According to them, they say that they have a one-year warranty with the manufacturer, when they want to make the warranty valid, they tell me at Motorola that it is not possible, since they are not authorized distributors ...
We bought all the parts to build a CPU for my son to use during his engineering career in systems, we received good advice, good prices, invoice and free armed service, everything went very well and until now it continues to work well after one year , I highly recommend it
By telephone and by email they did not answer me, but in the store they treated me fast on Saturday morning. I found what I needed at a good price.
Good service in the area of customer service, good prices in computer and parts.
They have very good products, however sellers are unaware of the subject and do not help you to get the item that best suits you.
Good assortment, but they have the collection style of first registering online with an advisor to place the order and then line up to pick up what you bought.
The truth is good store but in matters of warranty is very bad I've been trying for two months to validate my guarantee that even the monento I still like a rafael may perez is the one in charge and no more does not do his job well and in the matter of communicating with them just as bad sends to mailbox and from there I do not pass
Thank you.
The one that attends in guarantees is very little cuts, and it did not help to solve my problem, for that attitude of an employee I give him JNA star, terrible attitude of service
I bought a ubiquiti antenna and the geniuses put all the accessories on the plate damaging it too much, I wanted to make the guarantee valid, they never answer calls or mails, in chat they only tell you that there is not for guarantees that you speak by phone. In demand process someone joins the cause contact. "Don't buy there, don't waste your money and time."
Good prices. Some employees do not all have an attitude of disrespect. If you buy, analyze the characteristics of the product yourself, do not trust what they tell you.
The vdd have only the most commercial at hand, if you arrive asking for a component of high performance never have it, you have to ask and it takes, in addition to the long faces of several employees
A little reduced in sales area but in general they sell good equipment, however, a bit slow when delivering the equipment.
Excellent store, if they do not have something in store they bring it to you in a short time and they give you the option to pay it when it arrives, I have always bought this way and all the products have turned out well, super recommended, both to build PCs and buy related products .
The way they run the pandemic service is adequate, a good place to buy electronics.
It is a very good company to buy, you usually find what you are looking for at the price you need, but the guarantee is very poor, very reduced and if something fails you have to bring almost up to the ticket that you gave to the guard, there is a 7-day guarantee. Others with the supplier but it is only a fraction if you mark the supplier and the product is from California, the shipping costs as well as the shipping by the supplier are at your expense, whether composed or not. If I recommend buying in this store as long as you know this to your client if you are an installer or reseller, otherwise you will only lose money. Greetings
Attention is very slow and little guarantee is given
They attend quickly, only at the time of delivery are encouraged a little.
The worst place to buy online. They look like a prehistoric store, they can not verify a payment in more than a week. Poor customer service, they leave you in sight. Phone do not answer, a disgust.
Sellers seem to lack sufficient information on the arrival of stock of the products.
What you need for a computer from software and hardware here you find it and even cell phones sell ...
One of the best computer and electronic stores in the city.
Terrible customer service. It's been more than a week since I placed my order and they haven't even sent it. They do not answer the calls to the telephone number, they do not answer the emails, neither in the chat of the page nor in Facebook.
I can recommend to anyone who does NOT make purchases online with this company. I had never received a service and attention to customers of such poor quality as the one offered by this company.
only good for direct purchase at home many times fail
Very good service, price and guidance from the sellers.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.