My clients have been dealing with Orion Lending and we are trying to close on their property. Originally we were told "Oh, we'll be ahead of schedule!" Now, we are running on 3 weeks delayed. We have extended closing twice and the sellers are about to tell my buyers to go take a hike. This compa...
Horrible communication I have three deals with them and everyone of them is behind schedules and they are so unapologetic it is disgusting. I especially am turned off by two individuals Megan Hatter and Troy Jones are examples of how not to do business in my opinion. I would look at working with St...
Always a pleasure to work with Tony Huang and his awesome supporting staff. I do appreciate working with a great group of hardworking professionals. Thank you!
Horrible! Save yourself the worse mortgage process "I have ever encountered!" The turmoil during and the nightmare, as a result of the lack of follow up and communication; that is essential detail needed in the process when you are buying a home. The repercussion of using this company, still cont...
Incredible lender to work with. I'm a mortgage broker and I can attest that Orion lending is top notch and deliver a high level of service. They really care about their clients.
I love working with Orion Lending, they definitely know what to do to get your loan closed. In my 25 years of doing mortgages I have yet to find a better group of people to work with.
This place has taken the cake as the absolute worst wholesale lender our company has ever worked with. An absolutely horrible experience. Our AE stopped replying to calls and emails once things got messy with 2 loans we submitted to them. I would rather tell a client to find another broker than t...
I imploy anyone looking to refinance a property to STAY WELL AWAY from this company. Read all the negative reviews because they have basically said it all. The positive feedback must have been written from the employees themselves. I would give 0 stars if I could.
This is the worst lender I have ever worked with. Avoid using Orion Lending at all costs!!! No error Mr Edwards. Feel free to look me up by my NMLS # 265122.
Chi Do is my contact at Orion Lending and the reason why I use Orion. She is always available, whether it's nights or weekends, extremely responsive to texts, and always helpful when answering questions. Chi has an excellent team - Maria, Nicole, Blanca, Alice, - I'm sure I'm missing a few names i...
This is absolute worst experience I ve ever been through in a Mortgage Transaction.
They purposely dragged there feet when they had a complete file for over 3 weeks missing my rate lock window, costing me more money and delaying my closing.
Broker keeps telling me Orion cant get an appraiser to accept order and we have been under contract 40 days! Ive been a realtor in business 24 years and NEVER heard of this! Orion stinks!
HORRIBLE HORRIBLE HORRIBLE Rates are aggressive, but NOT worth the trouble. Going on 75 days now, I pulled the app. Kept asking for the same information, didn't seem to read documentation sent. My financial picture is very strong, I'm just accessing cheap money, so no issues from my side. STAY AWA...
American Dream turned American Horror Story! Orion does not care that there are people and families on the other side of their transactions. They straight LIED several times, getting us to continue to beg the seller to extend our timeline. Seller was moving out of state and lost their potential home...
I have been working with Orion on a file for almost 60 days. I believe Orion does not know what they are doing. If you are a broker beware you will be totally disappointed in every file. I have already lost one file and I m about to lose the other file due to their incompetency. They have made me ex...
Stay away!!! worst experience. They give you an initial approval based on RSUs but underwriters tend to ask for more documentation which even when produced would get nitpicked (like on the definition of terms like RSUs) . This has so far lead to a loss of 35,000$ in my closing. Hoping they will atle...
If I could give - 5, I would. This is the worst company ever. Please keep yourself from trouble by staying away from them. I have been doing loans for the last 13 years and this is the worst ever. Please do the world a good deed by closing down the business.
Worst.company.ever! I had to give 1 star just so I could leave this review. But they don't deserve it. Terrible customer service with me, my mortgage broker and Title company. There were multiple people working on my file, yet nobody ever seemed to have answers to our questions and we were all given...
The A/E and the Account Manager were available and responsive in a very timely manner. Loan started on 09/06. Funded, recorded, completed 09/29. WOW. For a credit challenged loan with bells and whisles....great job Michelle....
I just closed a VA loan with these guys and there is not enough good words to say about them, their process seamless and the people from rep to underwriter to funder fantastic !!! I highly recomend them!!
I love working with ORION lending, and especially have the pleasure working with the industry top AE Clark Knoblock, not just he is the most knowledgeable AE, he is a problem solver and an asset to his bank . Really love working with this bank and I definitely rate my experience with them for years ...
This is one of the worst companies I have deLt with. They have had my file for over 30 days now and with no response. There communication is horrible. They lost my documents then we had to upload them again and still haven t heard from them. Poor communication !!!
We've funded several loans with Orion Lending in Orange this year. Our Account Executive is Brendan Pawloski and our Account Manager is Nemo Ward; they're an unbelievably outstanding duo. They are amazingly swift in their responses, optimally efficient in their pipeline & document management, ini...
Always a pleasure to work with my team at Orion Lending. My Account Executive and Account Manger are the most experienced of the bunch. Experienced, attentive and best of all efficient. Best combo for closing loans.
I have to say, that to have a good relationship with your lender you must have two important things Good Customer Service and a very knowledgeable Account Executive. Thank You Orion Lending Team.
I WILL BE SENDING AN OPEN LETTER TO ALL THE MORTGAGE GROUPS ON MY EXPERIENCE WITH ORION. ORION DOES NOT VALUE THE BROKER NOR THE BROKER'S CLIENTS. IT'S NOT FAIR TO BE IGNORED FOR DAYS AND SOMETIMES WEEKS BY YOUR AE, THE JUNIOR UNDERWRITER PUTS CONDITIONS ON THE FILE WITHOUT CALLING YOU AND THERE ISN...
What a horrible company I qualify for my home yet they have dragged the process out for months this effects my family my children when we dont have a home and need one my children had no place to go because of this place refusing to sign i qualify yet they still refuse they should not be in business...
I won't even give them one star,!!!! Terrible communication, they asked for same documents more than 3 times," file has been completed " They said more than 5 times and then ,,,, there is a missing document a missing signature and again waiting. Have extended closing day twice , my buyers are about ...
Great company to work with. Amazing customer service, great communication, and competent AEs give me confidence when working with Orion. I've had no issues with them and will continue to be with them. Highly recommend to anyone in the industry.
Just got denied 4 weeks after closing date that they kept moving. Underwriter kept adding conditions and I jumped through every hoop for them and did everything they asked over and over just to be denied 2 days before I have no where to live for my family and myself. Absolutely pathetic that a compa...
Worst mortgage broker ever!!! We were scheduled to close Dec 1. Didn't close until almost 3 months later. Maurice Federbush was the processor. All you get are lies and excuses. FIND ANOTHER COMPANY!!!
DO NOT USE! They had the file for 65 days and still kept delaying the closing. All loan docs were in but said they were behind and kept delaying things. Orion kept saying tomorrow, tomorrow, tomorrow. Don't use this mortgage company. Ask a friend for recommendations, use anybody but these guys! ...
Would not recommend this company, they are rude to their customers, unprofessional. Treat people as less. I think their staff could use some more hospitality training.
Shannon's team at Orion is very efficient and customer-oriented. I was very happy with Shannon's help in getting my most recent loan funded. A periodic team level teleconference at major funding milestones will enhance the operations even further. Thank you, Shannon!
Worst experience ever!!!!! Should have been a simple refinancing with no money being withdrawn, only lowering our interest rate. It took over 6 weeks for them to get the appraisal done which they charged me double for as well as a rush fee, and then the appraisal wasn t even correct and I had to fig...
We just closed our first loan with Orion, and it was a great experience from beginning to end. Great technology interface - very simple and intuitive - and everyone who touched the file was extremely friendly, professional and responsive. We will be sending a lot more loans to Orion!
Worst lending company we were supposed to close on March 25th 2016 and still haven't close. During the 60 days closing they pretty much didn't pay mind to the file till last minute. In top of that the closing disclosures stated wrong numbers meaning I was thinking of bringing an amount to closing an...
Closing dates are not a priority. Communication is poor at best. Submiited a purchase loan and took over 2 months to close. Pricing is aggressive, just not sure the tradeoff is worth it.
A great experience closing a jumbo new construction mortgage with Orion Wholesale. The team in Orange, CA went out of their way to accommodate a timely underwriting approval, closing and funding.
Absolutely TERRIBLE company to "try" and work with! It took nearly THREE MONTHS to have underwriting decline our loan based on ONE document (401k) terms of withdrawal! We have NEVER been declined a loan before! STAY WELL AWAY FROM THIS COMPANY!! I believe many of the good (5 star) reviews are someho...
I would never work with this lender again! Their timelines were consistently late( Cd sent out 8 days after scheduled close of escrow) 5 days to review CD; 14 days to get loan docs out and 3 day prior to funding review! Finally funded on a Friday, too late to record, rolled into following Monday and...
We are still in the midst of a closing. This group is terrible. Absolutely awful. We have already waited a month over first closing date. DO NOT USE THEM EVER.