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Michael McLaughlin
Review of Orion Lending

3 years ago

This place has taken the cake as the absolute wors...

This place has taken the cake as the absolute worst wholesale lender our company has ever worked with. An absolutely horrible experience. Our AE stopped replying to calls and emails once things got messy with 2 loans we submitted to them. I would rather tell a client to find another broker than try and submit another file to this train wreck of an operation.

We consistently had to forward documentation to their underwriters to point out mistakes and errors in their interpretation of basic government loan guidelines. When we first submitted a file that got a prelim approval, the AE was constantly contacting us asking for more business but as we moved forward and their incompetence became so glaringly awful he simply disappeared and ceased to reply to emails or answer his phone. He left the account managers and UW's to handle all of their own messes. If you are a mortgage broker thinking of signing up with this outfit I would greatly discourage you.

The canned replies from the "VP" to the other negative comments are laughable. The others making negative comments are most likely employees of other broker shops who have also had the most horrible experience and customer service from Orion that we did.

Andrew Ortiz and Michael Fleming.....how long have you worked for Orion Lending? How long do you expect them to stay in business?

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