My father got into a minor bike accident. He skid and fell off his bike which affected his left side of the body including his shoulder, hand, leg (all left side) went to NUH and doc said nothing major and discharged him on the same day as soon as he was admitted. He came home feeling EXTREMELY dizz...
The Starbucks and Burger King are my favorite stop shops for food.
Waited for more than 3hrs when not many patients are around. No idea what they do inside those rooms. I always thought hospitals in Malaysia are slow but this NUH in Singapore is the slowest of all. And the payment is not $1.
Every time I come for review appointments, always have to wait 30-60min for the doc without fail even if I bother come early. 8.30 appt but the doctors only come in at 9, seriously NUH administration? Waste of everybody's time
Slow pharmacy queue also at least 20 mins. Never fails to raise blood ...
Sent my friend here when she injured her leg. Waited for a few hour before she saw any doctor
Excellent hospital, with world class infrastructure, services.
I went to NUH A&E after a traffic accident... subsequently I was referred to the senior consultant of Ortho Spine (Clinic B - main building) for my follow ups. This guy (sounded like he came from India) is the absolute worst doctor on earth! He gives the doctors of NUH a bad name. He would care abou...
Went to A&E at 6.30pm on a Fri evening, it was not very crowded but by the time I seen the doc it was already beyond 8.30pm and finally took my medicine at 9pm. Felt that the hospital was understaffed, there were only a few doctors available though there were numerous consultation rooms. The upfront...
Come here for a comparative study. The hospital is clean.
Hospital does not offer female the use of transrectal ultrasound which offers clarity in scanning of uterus and cervical fibroids/polyps. Did a womb scan in Dec 19 which picked up nothing in the uterus and cervix but repeated a transrectal scan at SGH in Jan 20 which picked up polyps/fibroids in bot...
we played badminton there in the admin building. Best facilities I'd say
If you are visiting a patient during this Covid-19 time (October 2020), please note that unless you are a pre-designated visitor for that day, you may not be able to visit.
Please read this notice at level 3 where the registration counter is.
3 lifts, 1 lift broken, 1 lift not in operation. the whole world is waiting for 1 lift.
Good impression based on friend s visit. Terrible experience based on my own hospitalization.
1130 routine appointment turns into two-hour wait. Good doctors, great nures, but admin people clueless about intelligent scheduling. The people running NUH have zero respect for patients' time, and appear to massively overbook doctor schedules.
Then, after consultation, I was the only person l...
Treat your patients as you would want your family or yourself to be treated. Be sure to talk to your staff about the importance of being respectful to all your patients, especially those who are older.
University Dermatology clinic is terrible (the docs are mostly OK - this review is on organization). Appointments take ages. Last time, I was waiting almost 2hrs for a scheduled appointment. Receptionist over the phone barely speaks English. Billing people are dismissive and got my billing all mixed...
Lazy staffs at every corner chatting with each other
Please take note that the walk-in and ambulance emergencies have different entrances.
Hospital has good medical facilities and experienced medical staff.
I was told to buy and take medicine at the pharmacy in NUS (Singapore National Hospital) at 8:00 in the morning, but I was kept waiting for one hour because the pharmacy was only working at 9:00.
Good. Brought baby for jaundice check. Professional
If you have emergency issues don t come here
You will die..
Keep waiting and waiting
Patient s time very limited don t waste your time here
No mobile data signal. Do not attempt to get out of here in a hurry. Especially from 4.30pm to 6.30pm. I have reported weak signal strength to Singtel Customer Care. Spent approximately 21/2h n no improvement in situation.
Faculty of Dentistry post graduate doctors are excellent and Dental Clinic a...
I had one of the most pleasant public hospital experiences in NUH, staff are warm, friendly and attentive, couldn't ask for more.
* Ill tempered staff.
* Trainee doctors on constant rotation.
* Each day's doctors give conflicting advice/diagnosis/scans/treatment
* Long waiting hours for A&E (2+ hrs)
* Long waiting hours for ward (add. 2+ hrs, minimum)
* Long appt time for CT scan if not class A ward (5 days vs next day)
...
Note that this pharmacy does not provide prescription medications, only emergency ones. Despite being 24/7 open, you cannot get your medications in NUH between Saturday 1pm and Monday 9am. Google provides wrong information. Also they charge card payments for 0.75$ purchase, no cash accepted.
NUH, is a seemingly premium hospital now... not the best place to go if you re taking an elderly parent, as they will just send you over to the new ALEXANDRA HOSPITAL (AH), under NUHS.
AH, it would seem, is to become the next community hospital. This is where old and senior citizens get dumpe...
Altho i am not speaking from recent experience as they happened years back, my encounter is anything but positive. Unprofessional staff, making me pay for their cockups, and my grandmother died here, getting operated and then paying a huge bill while she did not end up getting saved. There are a lot...
Everyone was very professional and polite. However, the waiting time was very long(50m-1hr) and it would be perfect if it was shorter
24 hours Children emergency for my infant high fever..very responsive and friendly. Fast and short waiting time. Worth going even further than KK. Professional nurse and doctor.
Requested ordinary medical report and I haven't received it. Waited for almost 3months (still waiting now btw). Their medical record office is a joke, called them and they always said will update you but it never happen.
NUH appointment line waited so long no one answered!?
Physicians and nurses are very sincere here. Administrative works are bit slow. Overall it s a commendable hospital.
Sadly NUH has become more inefficient esp admin & outpatient registration & A&E. Some doctors okay like Dr Jonathon Tan & Dr Sein.
Emergency waiting times are very long.
First they will keep you waiting in the isolation room
They took blood samples and made us for hours stating machine is broken
Next they asked for urine which was already passed waiting. That kept us again waiting and we wasted whole night
2 hours of waiting and still none of the doctors called my name when there's only few people left
Worst hospital ever. I felt hard to breath and chest pain, they gave me stomach drugs!!!! Can you believe it!!! Do not know what they studied at medicine school. And the fee is too expensive!!!!!
Doctor not that good. When asked if parasite liken fowleri can enter nose or bloodstream. He said no and only if your skull have crack.
Thank you dr josef chan for the cough syrup, c u nex wk for the usuals
My mother was admitted for unexplained syncope. A&E nurses ignored her. Customers relations sided with their staff. Caution when visiting this place.
Reach Children A&E at about 2am. See doctor around 3++am. 2am - son was having fever of 38.4
Doctor recommended hospitalization at 3++ going to 4am. Went for X-ray. Stay in observation ward. Told doctor around 4.15am would prefer to go home to monitor rather than hospitalization. Doctor explains an...
The layout is strangely confusing though it's well labelled. For different surgeries, my wife was wheeled from one building to the next, through basements and back doors. Service is good as expected and the nurses are very caring. However like many of such public hospitals, sometimes things get lost...
Excellent and a role model hospital for every one, especially for developing countries. The staff and nurses are very professional and cooperative.
Very comprehensive hospital with a wide array of facilities for both patients and visitors.
My biggest remorse for visiting this hospital. $121 gone. Met a grumpy nurse during the first consultation. While describing the lower abdominal pain that I experienced, all I received from her was a sarcasm look & eventually I was referred to a doctor. & the waiting game begins.
Finally stepped ...
I dont understand as why my daughter was sent back home wen she's in early prenancy with cramp pain
World class hospital. Doctors, nurses, staffs all are cordial.
Worst hospital i've ever been to.
Went there to do my wife's analysis for her walking issue. After the first orthopedic couldn't find anything they send us from Dr to Dr., from MRI to MRI. What started out with x-rays from the leg, went to MRI of the spine, to MRI of the brain, now they are plann...
The Doctor charge is extremely expensive however the advise is less than the polyclinic doctor...even have appointment at 10am still need to wait for doctor come in at 10.30am..then arrange 2.30pm for test..did they care about patient? The best part is the charging fee never inform to the patient in...
Went to this hospital because it was convenient for me to travel but it was so disappointing. It wasted two years of my life without an accurate diagnosis. Some doctors from the paediatrics department were really egoistic and refuses to trust my symptoms. Thankfully, I gave up on this hospital in th...
Pretty easily accessible by MRT(Kent Ridge). Shopping mall right beside the hospital. Food court at basement. Medical services is pretty good and has all patient care needs. However, ward admissions are very pricey and medical checkups too.
Overall front line staffs are very courteous, staff who have face time with patients are very polite. There are issues like during discharge, just to wait for the pharmacy to dispense the medicine takes more than 6 hours which normally delays till you incur another day charges on your ward stay, als...
Ladies/Pregnant mummies, please avoid Dr Chan Min Fen Grace from Clinic G. The other doctors are nice. Get a better OBGYN to see you and your baby. Absolute disgrace to rest of the team.
Easily access Isle by mrt. There is a shopping mall with food options. Hospital is a public hospital, but you may have students attending your consultation or operation as it is a university hospital
Conveniently located right above an MRT station. It has expanded over the years and now have more facilities. Being beside a university also helps.
Year 2000: Grandfather had a stroke...was sent to A&E and NUH. Waited and waited...and missed the "Golden Hour" that is crucial for stroke patients. Became disabled and bedridden for 12 years.
Year 2012: Grandpa had a pneumonia...was sent again to NUH...waited at A&E for 9 hours before they admit...
Regarding the F&B. Actually I dun understand why Food court have to be so expensive. It s a public hospital. Why can t price be more decent? It s shopping centre price. When it s shopping mall, authorities say they can t do anything. Now it s govt sector, still can t do anything? I dun get it
Good public hospital.
Sometimes doctors are i siting to do checks which are not needed, like spinal probe.
Be ready to say No to them, if the check is not really needed
My English is not good as I am 12 Yr old and me and my mom is not happy with the NUH staffs. Only a few staff I've seen is nice and the rest are just rude. The first time we look for someone to ask where to go see the children doctor the staff just rolled her eyes and replied as if she was annoyed a...
I ve been kept on hold for 40 min. How is that even acceptable?
Worst hospital and security officers not helping at all.. Slow waiting time during a&e
Medical center is a hospital on top of a shopping mall. It even has direct access to the MRT station.
In this hospital, my father had own life saved in 2008, thank to a special group of doctors. Still thank you. From Italy
Of all the hospitals that I've been to in Singapore, NUH has the worst customer service. The staff can be indifferent and untactful. Very rarely one can get an excellent staff. The now closed blood donation center is the only place where the staff are courteous. (They better be, otherwise no will do...
The hospital is poorly managed. You may want I get yourself ready to be frustrated if you decided to take their service.
The professionalism you get depends on the staff you met. They are friendly, and friendly is the only thing you can expect. When it comes to their work.... hmmm....
No poin...
Good environment, convenience, staff very helpful and caring.
With the new Kent Ridge MRT, the hospital is now well connected and better accessible. Within the MRT station, there are F&B outlets, convenience stores, and even a Uniqlo outlet.