Microsoft Nederland

3.6 · 177 reviews
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M
Maureen van Elten
Reviews 1
2020-09-26 15:29

Why are the opening times that we find of the comp...

Why are the opening times that we find of the company itself and not those of the online support? It is very difficult to ask my neighbor during office hours if he comes to help, if he does not want to be a burden! And then it can come, and then your support is not online. We don't live in a time of...

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M
Maria Cassese
Reviews 1
2020-09-21 12:08

Prefer not to have a single star! You cannot be he...

Prefer not to have a single star! You cannot be helped personally. Phone number. First Dutch and then they switch to English. BUT YOU WON'T GET THEM ON THE LINE! You are referred to the site. Seek and you will not find your help. Yes via email. But had lost my password. Nowhere to find help for that...

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E
Erol
Reviews 1
2020-09-16 20:34

I have a problem with my microsoft account, I call...

I have a problem with my microsoft account, I called 4 times for that. the last time was told it was checked and that he would like to come up with an answer, because I have waited over 20 minutes and then was suspended. this is no way to deal with customers. I hope to get in touch with this. I spen...

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C
CARLA
Reviews 1
2020-09-16 14:05

They have a really bad service. We need help with ...

They have a really bad service. We need help with our Microsoft Account that we paid, and all time we call the Dutch Office number waiting for a Dutch people support, they send us to Indian Call center who dont speak Dutch and even not a good English, so we cant understand them.
Its impossible to c...

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R
R.B.
Reviews 1
2020-09-14 06:02

My Microsoft account suddenly blocked. After sendi...

My Microsoft account suddenly blocked. After sending the form in response after 4 days !! instead of blockage within 24 hours, they could not verify who I was resubmitted and ZERO response since 8 days ago. Tried by phone, but that is COMPLETELY impossible. you end up in a loop and you get to speak ...

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M
Mark De boer
Reviews 1
2020-09-14 04:38

The restaurant is full of mais

The restaurant is full of mais
Food disgusting
We told the manager that salade was full of sand and insects and he answer" if you dont like here you can go outside to the mac"
Im wonder how this person can work as a manager
We will report what is happened to the chief department of microsoft

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J
Jackson Kent Evans
Reviews 1
2020-09-10 14:21

need bread need time that microsoft netherlands al...

need bread need time that microsoft netherlands also go along with the american lifestyle, more and more stores are open on sunday but dutch pc support? ho .. choose it yourself or try america where the poepie duk is.

please also put the dutch support to work during the week because I am without ...

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H
HeldereFlevoland BV
Reviews 1
2020-08-27 14:57

Within two days I spoke (asking for help) 19 their...

Within two days I spoke (asking for help) 19 their employees. Total time conversations (switching caller, cutting off the conversation etc) it exceeded five hours !!! I got about 15 e-mail from them, allegedly a helpful link, and nothing ...

The second day I do not use e-mail outlook, which I do ...

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B
Bart van nieuwenhuyse
Reviews 1
2020-07-28 15:27

Nice open offices in the centre of the business di...

Nice open offices in the centre of the business district near Amsterdam Schiphol airport. First floor open to all, with a Nice coffee bar at the centre, and really cool meeting rooms. Several other floors are restricted to employees or guests . 1 meeting room has a huge screen of 25m which is really...

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A
Arnout De Vries
Reviews 1
2020-07-16 08:29

At this time, I thought it best not to visit the s...

At this time, I thought it best not to visit the store, but to buy my products online from Microsoft.com.
Can not recommend that to others. The website and service behind it are extremely customer-unfriendly.
The paid money is immediately debited, but the purchase cannot be found online in your ac...

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P
Peter Chandler
Reviews 1
2020-06-07 05:09

My account has been blocked. No one at Microsoft w...

My account has been blocked. No one at Microsoft who can or wants to unblock it. Customer service difficult to reach. Paid 99 euros for office 365 with 1TB cloud storage.
Lost all my files and photos due to blocking.
However, according to the law, I am entitled to access my files.
Golden advice: ...

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S
Slavic Soul
Reviews 1
2020-06-03 16:35

Backward telephone service, from hanging out of no...

Backward telephone service, from hanging out of nowhere to not wanting to explain things that I do not understand and also to respond in an angry tone when something is wrong that is explained to me. Adam is what I had on the phone, least friendly service I have ever had, why does such a large compa...

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G
Guus van Sprang
Reviews 1
2020-05-11 21:25

I call the toll-free number because I have a new m...

I call the toll-free number because I have a new motherboard and therefore my Windows 10 license no longer works. Then I get an answering machine on the line that says: there is a code under this number. but I just found the number on Google and there is therefore no code.

then the number for imm...

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B
Bas Denne
Reviews 1
2020-05-11 12:28

customer service is bar bad.

customer service is bar bad.
they don't even try to help and they just hang up when it gets too difficult for them.

Microsoft is doing something about this.

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S
Sylvan Martha
Reviews 1
2020-05-08 20:05

Worst support desk ever. All calls are rerouted to...

Worst support desk ever. All calls are rerouted to the helpdesk in India. The people picking up there are friendly, but their only task is to connect and there is where it goes wrong... you either stay on the phone for 20 minutes without getting to speak to someone or you get the voice message telli...

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M
Maxime Krijger
Reviews 1
2020-05-06 04:35

Very limited customer service options for people w...

Very limited customer service options for people who are not good with Microsoft and all those security notifications and options. You are only '' addressed '' by automated programs and the customer service number leads you to the website.

All in all a sad intention for people who are experiencin...

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