Dustygirl01
Reviews 1
You'll die waiting on hold to refill your prescription
I give up. I've been on hold for two days trying to get my prescription refilled. I guess I'll just die.
Mary Beth Banwart
Reviews 1
My Dr prescribed and ordered my medication 1 month...
My Dr prescribed and ordered my medication 1 month ago. After I registered with Medvantx they didn't have record of the prescription so my doctor's office staff called them with the order. It then showed up in my Medvantx profile and I ordered it paying out of pocket as my insurance doesn't cover th...
Karen Lenz
Reviews 1
Expect the worst and then you won't be disappointe...
Expect the worst and then you won't be disappointed. 1st month it just took two weeks to get the rx delivered. 2nd month it was misdelivered, so I had to file a police report and fax that in after being out of meds for a week to get it redelivered. 3rd order I tried for a 90 day order to make it ...
Dolores Ruiz
Reviews 1
Money, money, money!!!! That s all this place care...
Money, money, money!!!! That s all this place cares about!!! They take it and then somehow your meds get lost in the mail!!! Do not use them!!!!!!
C Rodriguez
Reviews 1
Don t ever order from this company, my medication ...
Don t ever order from this company, my medication had been lost twice.
Tony Engler
Reviews 1
Script arrived promptly, but it looked like hell t...
Script arrived promptly, but it looked like hell to get here, the packing slip inside was balled up & the shipping bag had seen better days .
UPS delivered it to my front door, but didn't knock so I might never have known it was out there on a rainy day if it wasn't for a neighbor stopping by this ...
Amato Pennella
Reviews 1
Always on time. Never had an issue and I am on the...
Always on time. Never had an issue and I am on the East Coast. Great Customer Service.
Ashlie Huss
Reviews 1
This pharmacy is BY FAR the worst pharmacy I've ev...
This pharmacy is BY FAR the worst pharmacy I've ever dealt with. I've probably dealt with over 10 different specialty or mail order pharmacies. I thought some previous ones were awful, but didn't realize the true meaning of awful until I had my Medvantx experience.
They do not care about custom...
Karen Lane
Reviews 1
This is a terribly run business. I purchased a Lat...
This is a terribly run business. I purchased a Latisse BOGO from my plastic surgeon's office Nov 12. I sent my forms, including the receipt and box serial number cutout in on Dec 4. It said it should take 4-6 weeks to receive the complimentary bottle. I spoke with someone on the phone FOUR times bet...
Jennifer McKenna
Reviews 1
This pharmacy service has the worst customer servi...
This pharmacy service has the worst customer service I've encountered. They constantly hold prescriptions that I have requested for no discernible reason, require several phone calls to actually send requests for refills to physicians, and take forever to actually fill the prescription once they fin...
Danielle Peters
Reviews 1
Horrible every time I request a refill order gets ...
Horrible every time I request a refill order gets held up in processing status for over a week because it is a high copay. They never call me to get authorization rather just let it sit in limbo until I call them. Have asked every time to make a note in the system for future orders and information...
Maritza
Reviews 1
Ordered my son Auvi-Q, arrived next week as they p...
Ordered my son Auvi-Q, arrived next week as they promised in a perfect cool package. Thank you for the best service.
Rue Brashears
Reviews 1
This will be the 2nd time now that my medication h...
This will be the 2nd time now that my medication has been over a week late from these people. horrible customer service! I had never had any issues when Pfizer used express scripts now its like every time I refill there is some sort of problem.
Sarah Turner
Reviews 1
Order processed, label for UPS created, tracking n...
Order processed, label for UPS created, tracking number issued... However, UPS was never given the package! There is no origin scan. No record at all that UPS was given this package. Medvantx has no idea what happened and now they refuse to talk to me or give me any more information. I am now facing...
Jim F
Reviews 1
I had no issues at first, the doctor sent the pres...
I had no issues at first, the doctor sent the prescription, it was filled promptly, and I received in in a week or so. Service has since gone downhill with excessive time spent in processing , credit card being charged a day or two before the order is filled, and when they claim the order has been ...
Jerusha Hartzell
Reviews 1
Rude employees. I called and asked them to fax my ...
Rude employees. I called and asked them to fax my child's doctor in order to get the process started so I could get her epipens for school. The 2 ladies that I spoke to were very stern and rude. As if they didnt want to be there. The delivery service is awesome though! Finally her doctor called us a...
Mesay Solomon
Reviews 1
Medvantx is one of the best pharmacies in the coun...
Medvantx is one of the best pharmacies in the country. State of the art facility and hightech order processing with fast delivery, it is a great experience of our age.
K M
Reviews 1
I wish I could give it a zero. They have had my pr...
I wish I could give it a zero. They have had my prescription for a week. I have called three times, and they still haven't filled it. An Avera patient advocate has called them (bless their hearts), and my insurance has called them. MedVantx still hasn't filled my prescription. In addition, they stat...
Security Trade Ideas Aminifard
Reviews 1
If I could give them no start to indicate how horr...
If I could give them no start to indicate how horrible this company is I would. They didn't deliver my prescription, took my money, wasted hours of my time on the phone and never resolved the issue. I spend hours on the phone and got nowhere. I only found myself going in a circle. I started in De...
Betsey Shapiro
Reviews 1
I just ended up quitting a medical program rather ...
I just ended up quitting a medical program rather than have to go through another round of dealing with these incompetent and greedy people. I agree with all of the other poor reviews on this site. My medication is currently lost.
Andrea Sadler
Reviews 1
We order my son's AuviQ through this pharmacy. The...
We order my son's AuviQ through this pharmacy. They are quick to send it and it is quick to arrive in cool packages.
Lesu Kirisuto Kid
Reviews 1
they care only about $$ not people, they contracte...
they care only about $$ not people, they contracted to do more Patient Assistance Programs from Big Pharma they make more processing these than the poor people forced by their insurance companies to get meds through them, they are awful in management
Kelsey Fields
Reviews 1
I called 4 times but the calls were all dropped. A...
I called 4 times but the calls were all dropped. After giving it one more try the call went through but there was no one on the other side of the phone. I contacted my Dr. to see if they could help out and 5 minutes later Medvantx called me back. Again, there was no one on the other side. They calle...
Candi Chapman
Reviews 1
Talked to a csr, tried to send fax it would never ...
Talked to a csr, tried to send fax it would never go thru. This service is horrible. I actually give it a -10. I will have to try another med. Qsymia works great if you can ever get the prescription.
Tiffany Hickman
Reviews 1
My doctor turned in script and I went online like ...
My doctor turned in script and I went online like I was told and ordered the medicine. Website said it was processing. Gave it a couple of days and logged back in and it had two prescriptions listed with one being cancelled with another being processed . Tried to call but couldn t get anyone. Some...
The One
Reviews 1
Worst customer service, my Dr. has faxed in my Rxs...
Worst customer service, my Dr. has faxed in my Rxs and they have lost them. The supervisors nor customer svc are not willing to do a search by fax # to check for the Rx if is still in the que waiting to be process, it's very frustrating dealing with incompetent people hired to do a job a simple cust...
Jessica Hiles
Reviews 1
Medvantx as a whole is an incredible company, they...
Medvantx as a whole is an incredible company, they really care about their customers, as well as their employees! Amazing workplace atmosphere! :)
C Rios
Reviews 1
Honestly ridiculous... idk what happens in S Dakot...
Honestly ridiculous... idk what happens in S Dakota but the rest of the world moves much quicker... it s been 10 calendar days and I still haven t gotten my prescription in the mail!!! I called them, was disconnected once, then transferred twice only to be told that their system wasn t working. They...
Trudy Bugg
Reviews 1
Worst company ever. I m on week 4 of trying to get...
Worst company ever. I m on week 4 of trying to get my husbands medication due to a mess up of Medvantx. They blame my insurance and won t take responsibility for this. My insurance company paid for the medication and Medvantx won t set up delivery. In the mean time my husband suffers. This has been ...
Peggy
Reviews 1
I hope I do not have to use this company again.
I hope I do not have to use this company again.
Takes forever to get my RX and don t understand why so close
Dr faxed then called still waiting on them to fill my order and ship. I will look for other way to get RX filled next month,
Johnny Jokes
Reviews 1
Here's a good read about this company.
Here's a good read about this company.
I call them on Tuesday to inquire about a medication. They tell me they have the generic so I call my doctor to see if Generic is ok. I get the go ahead and call Medvantx back and make a profile with them including a cc. They ask me about prescription insuranc...
Mike Lemoine
Reviews 1
I recently had a prescription filled through the Q...
I recently had a prescription filled through the QysmiaAdvantage program with Medvantx. Being a good patient, I set up my QysmiaAdvantage / Medvantx account (s) ahead of time. I put all the required information into my account. My doctor sent the prescription according to their instructions. I had...
Katie Black
Reviews 1
I hate this mail order pharmacy! Slowest shipping ...
I hate this mail order pharmacy! Slowest shipping ever. Now don t have meds in time. Whenever my doc sends in an rx, I have to call and ask them to fill it because they say they can t assume that I want the rx that the doc called in. Why the heck would my doc call on an rx and I not want it??? Send ...
Lacey Loo
Reviews 1
The worst. Never has my meds. Don't tell me until ...
The worst. Never has my meds. Don't tell me until I call. Every time I call or place an order there is a problem. Going back to my store pharmacy.
Anthony Campbell
Reviews 1
Do not use! They will NOT get you your medicine on...
Do not use! They will NOT get you your medicine on time. They have now missed my refills twice now. I will not ever be using them again.
Mary Morley
Reviews 1
I wish I could leave a half star. The first time...
I wish I could leave a half star. The first time I called these people, their rep told me We never make mistakes. Well, that s a big red flag right there because it s the over confident so and sos who think they are incapable of error who really mess you up. They say they ve sent faxes to my d...
Cal Alonzo
Reviews 1
Excellent
Leatha sinclair
Reviews 1
It's been a great service for me never had any pro...
It's been a great service for me never had any problems. Got everything on time. Thank you for what you guys do.
Jojo Black
Reviews 1
This was my first time.order was placed on aug 20 ...
This was my first time.order was placed on aug 20 received on sept 11. ups left it out side my door didn't know it was there till 9:30 that night. Hopefully will get better next time.