A new car purchase is probably one of the biggest purchases ever. Being sceptical is natural. The entire team at Maple Mazda helps you make the transition to car ownership perfectly. I travelled 2.5 hours to get there, based entirely on the reviews I read. I wouldn't lie, the expectations were immen...
My car got totaled the other month, so I went back to Maple Mazda (returning customer) looking for a used CX-5. Giovanni the sales guy took care of my father and I, and gave us a beautiful car from their used inventory for a great price! We worked on the price for quite a bit and they were amazing f...
My sales person Albert, made me feel very comfortable. He was very professional though out. The finance manage, Dunia was fantastic and accommodating. Even the guys who delivered it were awesome. I love my car and I feel like I paid a fair price. Highly recommend!
Love my Mazda CX-5 from Maple Mazda. The new safety and convenience features are great. The unlimited KM warranty is something you can almost never find! The financing was very reasonable, the staff were courteous. There was a small issue with my vehicle that was immediately fixed. Albert the salesp...
Went in browsing for a car and walked out with a brand new soul red mazda 3. The service i recieved from JP was amazing. If you are looking to buy a car, please do yourselves a favour and visit maple mazda to deal with JP. Amazing service, amazing person he really makes you feel like you are getting...
We just picked up our new Mazda at this location, I would highly recommend this particular location if you are looking for great customer service from the reception desk, to the service desk to the sales person and manager. The experience was very welcoming, they made my wife and I feel as we were p...
Customer service doesn't exist whatsoever. Long long wait lines, rude front desk people, garbage. Rob-the general manager cares JUST about sales, good good luck getting a fair service from this dealership!
An overall excellent experience with all staff from the Maple Mazda was extraordinary good. Sales Manager Paul will make sure you are satisfied with everything and the purchasing experience was the best.
Had an amazing experience with Maple Mazda, shoutout to Albert Fernandez for making my family happy with their new car!
Great experience at Maple Mazda! Staff are very knowledgeable and treat clients with open arms.
I bought a 2019 mazda cx 5 gt from Maple Mazda. Theodore Altinis was top to bottom perfect when answering our questions and made us feel very comfortable in our decision to spend our money. Will definetely be recommending him to our family and friends
I have purchased two cars from Maple Mazda and both times had amazing experiences! I would definitely recommend Maple Mazda to anyone who is looking to purchase a reliable vehicle and receive great customer service. From the sales, to the parts & service department, everyone makes sure they look aft...
I ve dealt with Jeff, Albert and Angelica. There were few issues at first that might have taken longer to be resolved but Jeff made sure it was indeed resolved. They are kind and would always respond promptly!
I would definitely recommend this team.
My experience was Amazing, from the moment I entered the front doors a week ago
I was welcomed by a warm and friendly receptionist Rosie, whom then introduced me to Albert .
Albert was fantastic, from start to finish. I never expected that I would of purchased my 3rd Mazda that day!
i pick up ...
I have bought my car 6 months ago. I gave applied for 500 $ rebate. But I haven t got anything yet. I am still waiting for that $500. Also I am not getting satisfying answers when i call to dealership.
Just recently purchased my truck here. It was by far the most comfortable experience I ever had buying a vehicle. Giovanni in particular was very helpful and accommodating. He knew everything about the vehicles and had answers for every question I had. He made the process very easy from start to fin...
I purchased my Mazda 6 GT @ Maple Mazda recently. Sheldon Thompson and the Maple Mazda management staff worked diligently to pair me with the best car to fit my lifestyle and at the best price. Sheldon always made himself available for the million and one questions I had consistently providing feedb...
Staff are really helpful and easy going. Albert was really nice and Bill for getting me approved for a car loan. I was just a little disappointed for not getting the colour that i wanted. But so far, I'm happy with my white mazda 3.
Since I bought my mazda cx5 in 2008, every time I go for a service I get awful experiences with the service staff . The last time they made me wait 4 hours (outside due for the covid-19 situation) just to start checking my car and tell me that brakes had to be replaced so I decided to leave th...
Love love love this place.. they're very friendly and very helpful. I have purchase 3 Mazda's from them now and I've never had a problem. On my recent purchase I upgraded to the 2019 Mazda CX 5 GT Turbo. I LOVE IT!!!!. Thank you to Wyatt Bawden for his knowledge and helping me make the best decision...
I just wanted to take some time and say how much of a great experience I had becuase of Paul Joseph and Bill Zabonas.
Definately will come back to this dealership for future purchases.
Paul is no regular car salesman, he gets straight to business and doesn't try to play games by offerring thin...
My wife and I were shopping around for a new SUV. A big thanks to Wyatt, Paolo and their team at Maple Mazda for making the purchase of our new 2019 CX-5 a smooth, no-pressure experience.
I just bought a new Mazda at Maple and my salesperson Albert was a pleasure to deal with and the rest of the staff was great also, and I got an amazing Mazda 3 I'm in love with.
I brought a used CX 9 two weeks ago. Arina, Paolo and Bill treated me with respect and made it the best buying experience I ever had in over 30 years of buying vehicles. Everything went well from my test drive to delivery and now thoroughly enjoying my new ride. They went above and beyond by fixing ...
Awesome dealership, great staff. These guys will take good care of you, especially yawer the power!! That guy is simply the best
I just bought a brand new Mazda CX-5 from Maple Mazda, the salesperson Roger Hung and managers are very nice, helpful and friendly, the customer service is very good, I am definitely going to recommend them to my friends!!
If I was able to put more than 5 stars I would definitely did it. I had the best experience ever at Maple Mazda!!!!
All the staff is very friendly and really care about his customers.
I had the chance to deal with Yawar Power who is just a very professional, friendly, understanding sales manager w...
Purchasing my first vehicle was a great experience thanks to the help of Sheldon and Ryan at Maple Mazda. They were always accessible if I had questions throughout the process and made me feel like a VIP customer. Thanks for your hard work!
WYATT is the BEST there is!!!!
I never write reviews. That just shows how good Wyatt is. If you need a car, come to Maple Mazda and ask for Wyatt. If he's busy, wait for him. Trust me, he's worth it! He takes care of you from the moment you enter the store and after you are done purchasing the ve...
My experience with Maple Mazda was amazing! highly recommend this dealership!
Finance manager Angelica was amazing and ensured everything went smoothly for me which made the experience even better!
Jeff and Albert also were amazing with assisting me on choosing the right car that was also financia...
It is not the first time I bought a new car in GTA and not the first time to buy a Mazda (My family loves our Mazda 5 which we have had for 10 years!). However, this is the first time that I've never felt pressured to also buy the extras like extended warranty or other add-on services and I did not...
Brian was really helpful and awesome. He came to where I live to pick me up, and talked about the car on the way to the dealership, and I decided to purchase it. He loves cars, and has deep and wide knowledge on them in general. I strongly recommend this guy and this dealership. (:
I wanted to thank Albert for helping me out and getting my car and helping me get out of some difficult situations preventing me from getting the car. I am definitely going to enjoy my new 2018 Mazda 3 Gs!
Terrible experience in the shop here:
Went in for an oil leak, mechanic took two days to redo the oil pan gasket, way over-charged me for an OEM gasket when all he used was liquid gasket, and still didn't fix the problem, had to take it somewhere else to solve the leak
Buyer beware, these guys w...
Went into Maple Mazda, because I did my research on all the Mazda Dealers in the GTA and found that through reading online reviews as well as seeing more "Maple Mazda" plate covers than any other, decided to go in and have a look at what they had to offer. I was greeted by Steven Chaiken, who asked ...
(Age 21, looking for first car) Walked in, receptionist at the first desk welcomed me to a quiet dealership while they launched the cx-30. Expressed my interest in the Mazda 3 and was looking for a test drive. Walked around the dealership waiting for a sales person to leave their cubicles to speak w...
This location is amazing. We could not be happier with the experience we had. People who work here are so nice and absolutely fantastic specially Albert. If anyone asks me where to go for a new car I will definitely recommend this location.
The best dealer ever, I went to get my new mazda CX-5, I'm an international student and they always tried to help me as much as they can, I got aproval with them and everything was awesome, Giovanni, Wyatt and bill are the best !!! Thanks so much !!!
I just bought a 2019 mazda CX5 here, it is my second Mazda. Yang, Henry, Terry and the rest of the team made the whole experience seamless and easy. Yang was very professional, answered all my questions promptly and worked with me for a great deal. I highly recommend this dealership!
Just purchased my 3rd car from Maple Mazda. My opinion is why shop any where else when I get treated with respect and honesty. Paul and Bill are professional and make you feel comfortable without any pressure.
Bill made it quick and easy when picking up the car and took his time explaining everythi...
Yawar Power, overall a great guy and better customer service, 11/10.
After years of owning several Hondas, walking into a Mazda dealership was a bit uncomfortable. After doing quite a bit of research on the CX-5 I knew it was a beautiful and great vehicle, but what kind of service would I receive? Would I question my decision to walk in that day?
Well, that day w...
Recently purchased a 2019 CX5, and we couldn't be happier. From start to finish our experience was fantastic.
Giovanni guided us perfectly through the process and made us feel right at home. Bill was equally great on the finance side of the purchase, and helped us understand exactly what everythi...
Had a fantastic experience shopping for a my new 2019 Mazda 3! Albert was super helpful and very easy going! Everyone who was involved with the sale was incredibly friendly from financing to detailing and even front desk! Will absolutely be recommending Maple Mazda to friends and family. A little tr...
Very positive experience at Maple Mazda.
Worked with sales representative Roger, an extremely nice and helpful guy who went all the way to make sure I have good experience and get a very good deal on the car. Furthermore, Roger would be constantly in touch with me during the whole process, answer...
Love the new car!. I recently purchased a vehicle from Maple Mazda and it's even better then I could have imagined. It's a big commitment purchasing a vehicle and the last thing people want to deal with is a ton of paperwork and poor communication. Maple Mazda offered a smooth transaction that was p...
I would give this place negative stars if I could. When to look for a lease and the lady there would not give me a written quote to show my company. I asked for a test drive and they gave me a dirty used car for a test drive. Terrible experience. I walked out of there due to poor and indifferent ...
My advice would be to use another dealership if you want a Mazda. The car is great, but this dealership is disorganized. I was just trying to wrap up the end of my lease and it was a mess. I was transferred to people in wrong departments, sales people I spoke with promised/told me things that their ...
I purchased a 2014 Mazda CX-5 GT from Maple Mazda back in June and was very pleased with the service. The process was very smooth and the entire staff made me feel like family. I dealt with Sheldon Thompson who was exceptional and very easy to deal with. He didn't once rush me or make me feel pressu...
Big thanks to Albert and staff, if you ask me how's my experience buying my car at Mazda lets just say I end up driving home with my cx-9 happy and satisfied.
Before we purchase our new CX5 , we visited different dealers. Other Dealers were trying to make the sale without listening to our concern. But In Maple Mazda, Paul listened and helped us to choose the right Vehicle with no pressure. After Sale , we sat with Bill for rest of the deal. Bill expla...
Brian was very helpful all along from the test drive to the car delivery. Great service !
I recently got my 2016 Mazda3 GS from this place and it was one the best experience I had at a dealership. Sheldon, the Sales Manager, was amazing. He helped us out in getting a best deal and delivered the vehicle right on time.
Many thanks to Roger Hung (Sales Consultant), Paul Joseph (Sales Manager) and Bill Zabonas (Finance Manager)...a very friendly and professional team.
They made the entire purchase process simple and pleasant like a breeze..... I'd be back to deal with these guys anytime....I highly recommend them.....
The Business Manager Angelica was amazing and helped my wife finance such a wonderful vehicle! Thank you Angelica and Maple Mazda Team!
One of the sales reps told me if I wanted a cheap car I should walk across the street to hyundai so that s what I did. I am now the proud owner of a 2020 Elantra and couldn t be happier. Thanks Maple Mazda!
I just purchased a vehicle from Maple Mazda and all I can say is wow, what a fun experience.
Paul and his team really go the extra mile to deliver impeccable customer satisfaction without the added sales pressure you see at so many other dealerships. The team at Maple Mazda made the whole process v...
This place has better customer service than any other dealership I went to. They genuinely want to make the customers happy and do everything in their power to make sure that each and every person is more than satisfied. If you are going to be there, ask for JP Hernandez. He is so well spoken, reall...
Great customer service provided by Giovanni and Bill
recently bought a Mazda CX-5 GT from Maple Mazda and was very pleased with the whole process. The best car dealership I have ever been to. These guys were so nice and professional , quick and simple, they worked really hard to make sure I was happy in every way. Roger Hung personally helped me and h...
I just bought a brand new Mazda CX-5 from Maple Mazda, the salesperson Roger Hung and managers have done a good job, the customer service is very good, I will definitely send referrals to them!!
Cristian, Brampton Ontario
I recently bought my Mazda at the Maple Mazda location. They were professional and took the time to answer all of my questions. Wyatt was amazing to work with. His knowledge of the vehicles, products and services made what could have been a stressful experience , a positive one. He patiently ans...
My sales rep (Brian) was great at understanding my needs. He ensured quick delivery and Bill ( Finance Rep) insured loan approval. I would highly recommend Maple Mazda if you are interested in Mazda.
GREAT service department. Thanks a lot to Enrico and professional staffs. They not only fixed my hand brake lever very quickly but also cleaned up interior of the car. Their service is one level higher than other dealerships. Very happy and definitely recommend them to everyone.
I can't even believe my self how bad is the services centre. I send an appointment throw maplemazda website because you guys recommend to do it and get 10% discount plus I send a requested throw appointment page unfortunately no one reply back to me , when I call today they said the person who is r...
Great dealership and experience! Dealt with Albert and can't recommend him enough! He is patient, will do everything to keep you satisfied and drive away with the right vehicle and price. Angelica is also great and was very helpful with providing info about warranties and payment options! She made t...
A friendly and knowledgeable car dealership. Thank you @Wyatt for the quick and straight forward sales approach. Very friendly and honest staff. Thanks for everything.
Great dealership, no pressure, worked with me to get the best price, and friendly service. My Mazda 3 GS was a great purchase and I'd go back to Roger at Maple Mazda again for my next vehicle purchase.
We bought our 2nd Mazda in four months from here. Paul, Roger, Tony and Bill went the extra mile in getting us in the right car for our budget. Thanks to you all. I highly recommend these guys to anyone looking for a new or used car. We love the Cx5 and I'm sure I'm going to love the new mazda 3. Se...
Had a very smooth buying experience at Maple Mazda. Thanks to Wyatt and the friendly staff at this dealership. The candor and the valuable advice are remarkable.I am looking forward to a pleasant long term association.
Great person eager to help. Very honest.
Thank you
Always coming here for parts, Ian is always welcoming and you need help he's there for you.
Sam was great and took car of all my needs. Great service from all the staff. Highly recommended! Thank you
Very happy with their services , I found out they really care for their customers, sales associate name Albert with whom I was dealing and sales manager angelica both are very helpful.some misunderstanding happened and I was disappointed of them but angelica contact me and she and Albert clear t...
Great dealership. Wyatt was very friendly and approached me while I was tire-kicking around their lot, an hour later I had bought a Mazda. They really know how to take the pressure and stress away from customers when they're buying a car.
Would recommend 100%. It was my first time buying a car and Roger and the team : Bill and Paul made my first time such an amazing experience with their knowledge and patience. They didn't put any pressure on me at all. Roger was so kind and walked me through the whole process and kept me updated on ...
Leased a 2018 Mazda 3 a few weeks ago and was completely satisfied with my experience and car. The staff were friendly and knowledgeable and Brian Lee was great, and he helped me get an amazing deal. Highly recommended!
Horrible Service Center! Bought a demo vehicle from them & there has been an issue with it ever since. Car rattles & squeaks when in all gear selections. They have taken the car in & claim there is nothing wrong with it at all! Really?? What car squeaks & rattles that is 1 year old. Have sent it in ...
This the Mazda dealer near where we live. This gentleman Roger Huang is very kind and professional. The process is delight and smoothly. Highly recommended.
worst dealership ever. I leased a Mazda 3 from them 4 years ago. Returned the car in very good condition with only 50 k on it . Mazda charged me 1300 $ for small scratches on the car. If you plan to lease a car be careful with this dealership. They are not fair at all.
I had a great experience with them, Albert was very professional and was more than happy to provide answers to any questions I had.
Great customer service! Wyatt was great in providing us with details and the best deal possible. Was nice seeing all working in a team...thanks Wyatt, Paul, and Bill!
Albert the Sales consultant was very helpful. He took the time to explain the car feature in details. I was not feeling pressured to buy and overall made the experience very easy! Albert was informative, knowledgeable and very friendly, great job!
I hope this message is read because this employee by far is number one . I need to express that Brian Lee at Maple Mazda is absolutely awesome . We started our venture looking for a car for our family . We went to every car dealership out there and we shopped around. We met every sales representati...
Good people, great service! You can not go wrong with Robert( General Manager), he has cut a deal for me than NO other dealership in Toronto or Waterloo area can beat that yet! The customer manager(Paul) is a man of his his words and been very responsive whenever I need them. Even after purchase, th...
Staff are very nice and friendly. I wanna thank you so much Albert Fernandez and Bill Zabonas @ Maple Mazda. Albert for ALL his help and attention. Bill to get me APPROVED for a car loan and for his help with the insurance. I definitely recommend Albert to my friends and family, he is very helpful, ...
It gives me enormous pleasure to write this review regarding Paul Joseph, a valuable sales manager at Maple Mazda. Paul is extremely knowledgeable about Mazda vehicles and shares pertinent information with his customers. He gives clear, direct and accurate answers to customers' questions. He genuine...
Bought my first new car ever and I chose Maple Mazda to share that experience with. These guys are humble and kind, gave us lots of time and resources to think on our decision.
One person that stood out a lot was Robert. His energy and charisma put out a good vibe and made us feel assured.
I def...
Sheldon Thompson did a great job and I would recommend my friends and family to work with him. Very professional and customer service oriented!
Roger Hung and the rest of the team at Maple Mazda have been awesome! Very friendly and very clean dealership. Looking forward to years of service from them!
Leased my 2020 CX5 from Maple Mazda. Great deal. Thank you Jennifer for going the extra mile and attention to detail from the beginning to the end of the process. You made the whole experience very pleasant!
Best car buying experience I have ever had. My wife ,buddy and I came in, knowing what we wanted and directly met the sales Manager Paul Joseph, who was incredibly helpful and was personable far beyond any employee is expected to be. He explored every avenue of approach to give us the best deal pos...
2018 CX-5 GT. Very pleasant buying experience with my salesman Albert. No high pressure sales tactics. Recommended.
An attractive car on the road, professional dealer services. What else do you want? I recently just upgraded my car to a brand new mazda 3 2019/2020 hatchback AWD GS at maple mazda. This was a wise decision, because the mazda 3 2019, especially the AWD model, has kept me on the snow road without ...
Amazing Experience, Arina the Sales Rep was fantastic. Knowledgeable staff. Great pre and post sale service to really make you feel comfortable.
I would recommend if the market for a Mazda to visit Maple Mazda. I was blown away by how much value you can get in Mazda
So excited to get my new CX9. If you are looking for hassle free and joyful experience this is the place. No pressure at all, open, friendly approach, helpful attitude makes you feel safe let s you enjoy buying a new car. Thanks to Brian Lee and Paul, everything went so smooth. Especially their pati...
Just bought our 4th mazda vehicle, 2020 CX5, and could not be happier. Thank you Albert Fernandez and William Das Neves for your professional and kind service. The positive atmosphere in the dealership really made the process seamless. I will look forward to come back to you guys to buy a miata soon...