Manitoba Hydro

3.6 · 44 reviews
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Emily CPY
Reviews 1
2020-09-12 16:18

I paid them to install a bidirectional meter as pa...

I paid them to install a bidirectional meter as part of THEIR solar power pilot project and it took over two months to install. They confirmed by email that our meter was ordered, and nothing happened. When I called they had no records of it being ordered. Our paperwork was submitted twice but no on...

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Shari Armstrong-Moreau
Reviews 1
2020-08-26 21:48

I was told by my new landlord to call Hydro & to t...

I was told by my new landlord to call Hydro & to transfer in my name
I did, however, I don't care to be in a suite that the precious tentants were in up until they were kicked out as I was arriving to view suite 7. My belongings are in # 3 and I am feeling like I am falling thru the cracks of the h...

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mourtalla ndiaye
Reviews 1
2020-08-18 17:22

You do not respect people, we have a break of more...

You do not respect people, we have a break of more than 28 hours when nothing is done for us, foods rotting in the fridge no fire for cooking nor hot water for washing. At the moment you pick up the money from the customers. This is unacceptable a real lack of consideration to your customers

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Kia Rain
Reviews 1
2020-08-16 01:23

For the most part it s okay but if you make arrang...

For the most part it s okay but if you make arrangements for a payment and they don t follow through you have to pay the said amount and wait for who knows how long (up to 4 or more hours) waiting, there quick when they turn it off but turning back on take forever even when you paid.

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Linda Good
Reviews 1
2020-07-26 06:45

Hydro was to cut down some trees that were interfe...

Hydro was to cut down some trees that were interfering with the lines 1 year ago. Still not done. Tried calling a few times today, went through all the prompts, and was transferred to customer service. As soon as call transfers it goes to a busy signal and drops call.

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Destiny Ann
Reviews 1
2020-07-19 19:39

We sign up for pre authorized payments with hydro ...

We sign up for pre authorized payments with hydro and they have taken out OCT bill 3 times now. We paid it on Oct 20th and so far taken money 2 more times after that. Then say we won't be able to give you your money back for a month or so. Like what???? Just send the money back to the account you to...

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Jeff Gosman
Reviews 1
2020-07-15 21:10

Unprecedented conditions and the crews are doing j...

Unprecedented conditions and the crews are doing just a fabulous job restoring power as quickly as possible to the many customers affected. Our power went off at 7:30am and a crew showed up at 7PM and restored power to our building and the surrounding neighbourhood. Many Thanks!

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Lols A
Reviews 1
2020-04-19 11:29

Such a breath of fresh air to have an extremely pl...

Such a breath of fresh air to have an extremely pleasant customer service experience over the phone in these COVID times. The MB hydro employee was really helpful and patient in answering all my questions over the phone and also corrected my bill accordingly (wish I could recall her name).

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Jackie Knight
Reviews 1
2020-04-17 02:40

What an absolute Joke this experience has been. I...

What an absolute Joke this experience has been. I have been on hold for 48 minutes and still have not spoken to a soul. Keeps telling me to stay on the line and they will be with my shortly. Hate to experience what a "long wait will be". What a total waste of my time. Bad service Hydro. You sh...

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young lenis
Reviews 1
2020-04-01 10:37

Tonight the power went out around 8 o clock it is ...

Tonight the power went out around 8 o clock it is currently 1 o clock and the power is not supposed to be running till around 430. Unfortunately my sump pump doesn t have a run off and I need to empty water from it into my toilet thanks a lot love johner 04

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Rochelle Johnson
Reviews 1
2020-03-14 01:48

I recently moved into a new place and filled out t...

I recently moved into a new place and filled out the address change form online. The application said that it had gone through, and that if they had any further questions they would contact me. I waited for my account information to come in the mail, and after 3 weeks I received nothing, aside from ...

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