I was told by my new landlord to call Hydro & to t...

I was told by my new landlord to call Hydro & to transfer in my name
I did, however, I don't care to be in a suite that the precious tentants were in up until they were kicked out as I was arriving to view suite 7. My belongings are in # 3 and I am feeling like I am falling thru the cracks of the health & legal system. Someone has taken my birth rights & I am being mistaken for someone else.