This is the first time that I have had such an unpleasant experience in a Hotel of this standard.
Besides the fact that the air conditioning makes an infernal noise, hair was present in the bathroom sink, the door handle was broken, traces of scratches on all the door handles, a painting by a lady ...
During today's riot my spouse's daughter, her cousin & her friend were assaulted & robbed by bad "gilets jaunes" protesters in Paris 3 blocks from the Arc de Triump. A good gilet jaune helped the 3 ladies to safety in a near by restaurant. The cafe staff called the hotel for help. Masion Astor sent...
Not quite the normal Hilton experience I ve come to know. First off, when I arrived at the hotel at 11:30am to drop off my bags since I knew check in wasn t until 3:00, I was told that since I had already chosen a room (515) via the mobile app, they would expedite the cleaning and it should be avail...
I dined at the restaurant, the waiters are nice and the place is respectable. However, very disappointed with the meal, I had asked for a crozet risotto with the butcher's piece (200g), I received shells without explanations with a piece of approximately 100-120g (with an excellent sauce luckily) .....
First night and I have to say, I ve stayed at many Hilton s and many 4 star hotels in Paris. This hotel is neither a Hilton or a good 4 star hotel. The room is as I expected, however, walking in all I could smell was smoke. I booked but a terrace room but did not expect to see an ashtray on the te...
Wonderful decor, excellent staff, and very cozy in the heart of Paris...
This hotel is excellent . Great location and wonderful, attentive staff who spoke English very well. All the staff here were very welcoming and happy to help us with anything we needed. Thank you especially to Jaklin , Clement #1, Dennis and Thibaut for making our stay so lovely and for going above...
The hotel is really nice and clean. The staff are friendly too and very helpful but this is our first time staying at a Hilton hotel where the AC is not activated. I know it's not summer yet but it's spring and it's warm in the room. We always go on vacation every May for his birthday and we always ...
Bar small but charming, prices correct for such an establishment. I will be back
All the staff were very helpful and accommodating! Gave us a surprise cakes and champagne when we arrived (for my birthday). Very nice! The building and rooms are beautiful. Another aspect that stood out and I can't really explain (but liked very much) is it is absolutely silent at all times, insid...
Great location, can walk to the Lourve and other surrounding museums. Great restaurants and shops around also. Staff were friendly and helpful and the hotel is beautiful! Had a terrace room overlooking monmarte and Sacre Coeur!
Location and facilities are excellent. The quality of service for the price is normal.
Beautiful historic building! Amazing staff! Great food!
Very nice atmosphere, cozy atmosphere, very attentive team, and it's very good!
One of the best place I stayed at in Paris
The people here are top notch. Bed's are so comfortable.
Amazing hotel. Great location. Very helpful staff. Excellent dinner menu and wine options.
This hotel has yet to enter the 21st century, room design is outdated.
I stayed at Maison Astor with my friends. The hotel crew are friendly and very accommodating especially the concierge staff. They are exceptional! And if you want to eat somewhere with really good French cuisine you should ask them, they can lead you to the best there is in the city. They know those...
Room reserved on the Internet but key given on request, shower and toilet not cleaned over three days, reception staff unable to give any information whatsoever about the city or the hotel itself, over-heated room,
70 per night for one person, we finally understand the price, even if it is expens...
It is a simple, comfortable, very central hotel with friendly staff, comfortable rooms.
I booked the hotel through the application and since I'm a gold level at Hilton I was granted a room upgrade - from a double bed to a king.
Galleries Lafayette, Place de la Concorde, restaurants, Orsay Muse...
Excellent with elegant distinguished category and quite wapisimo and very lucky the one that is quite close the relief fields and tower eifel
Loved my family stay here. Great location! Such a historical hotel. The former Astor residence converted to a beautiful classic hotel. I had the roof suite and a regular room for my family. Lots of space for a European room. I loved the breakfast simple but good quality food. I definitely recommend ...
Excellent service..great small hotel that is a Hilton
Good hotel, no way up to par on Curio series quality :(
Great location, excellent on site restaurant, attentive staff
Beautiful restaurant decoration perfect home .... discreet server so top ... and the dishes are delicious.
Quality cuisine with good fresh products. We feasted !! The prices of the menus are correct. The staff is very friendly and friendly.
Great location and potentially an interesting concept but the service has its ups and downs..however the management appears to listen to feedback given
Wonderful hotel!
I just have a quick comment about the alarm clock in the bedroom that went off at 5 a.m. Probably the alarm clock of the former occupant who forgot to be reset.
But overall a superb hotel in a typical building in the Madeleine district.
Only the location is prime!breakfast is only limited selection compare to other Hilton brand! Internet and air condition is barely functional!free like in a motel which located in heart of Paris!lol
An attentive and discreet staff. A French decor just like at home with taste. Just elegance.
Perfect meeting rooms.
10/10!
We had an excellent time at this hotel!! Rooms were a bit small but pretty standard for Europe. The staff was very friendly and overall loved the location. We will definitely come back!!
Great rooms and excellent location for touring Paris. Poor breakfast service.
Excellent cheesecake at restaurant Maison Astor Paris
Not really up to hilton brand, but maybe that will come with time. Rooms are very outdated, bathrooms need to be updated too. Lots of cracks and water stains.
Excellent place and very warm welcome! Thank you Quentin
Wonderful memory for 100 days anniversary for my son.
- The room is cold despite of super hot outside
- Very kind and helpful staff !!
- Super kind for baby and many things available for baby
- safe and quiet in spite of Paris central
I'm disappointed current Hilto service, but this hotel o...
We enjoyed our stay.
Thank you very much.
Amazing service...Amazing Hotel. I can't begin to explain the quality you will experience once you decide to stay here.
Arrived a little early..... But they still let me check in. The room is awesome and the surrounding area is great!!! Madeline, Louvre are in walking distance or a short cab ride!!
Superb this hotel, pleasant and courteous staff, top room service, comfortable room and bedding, the only downside is the layout of the bathroom, the toilets, space too narrow.
The location is ideal for visiting Paris otherwise I recommend to
The building and the rooms are truly beautiful, and the staff is very nice and helpful. They have a good command of English. The rooms are small, but you're unlikely to be spending a ton of time there if you're a tourist anyway. There's a coffee/hot water machine and tea in the room, which is a grea...
Fairly good location minutes away by foot from metro stations, Champs Elysees avenue or Galleries Lafayettes.
Service was very great, everyone at the hotel is sincerely friendly and efficient.
Diamond member perks were awesome. Got upgraded to Junior Suite, which was very comfortable and quiet. Th...
Wonderful place to stay! I have a beautiful room, friendly staff and a nice breakfast room. Central in Paris.
Very well renovated hotel, tastefully decorated and with diligent and efficient staff
Great view from the terrace suite, very friendly staff
Rooms are intimate and tastefully decorated. Vegan options upon request. Surrounding area cannot accommodate large rooms. Boutique hotel and new to Hilton Curio brand. Very French chic. Friendly. Professional and efficient staff. Caters to every whim. Concierge services are on point.
Attended a reception here, a lovely hotel with excellent food and service.
I would like to give this hotel 5 stars but I cannot because the air conditioning was not working. Similar to other reviews on this site, so the hotel was aware of this issue.
We called the front desk on our first night, the gentleman that came to assess the situation agreed it wasn t working and...
Very friendly and helpful staff. Clean, quiet rooms.
I highly recommend this place which remains one of the most beautiful of Paris. A big thank you to Quentin and Djamel for your welcome.
Townhouse in the central area, very business oriented but close to the points of interest of shopping
So far so good but no ac during winter so if you're hot natured like myself this will be a problem
This hotel was great! We came from the US and we picked this hotel because it was in the Hilton family (but not wholly Hilton yet) but we got points for staying and it was easy to book. It was the perfect French hotel. The staff was wonderful and super friendly. The lobby was big and cozy. We had a...
It has the taste of Paris in rooms, reception
Small, clean, tiny, tidy hotel, however the price was very high compared to breakfast available
Bread, croissant, chocolate & cheese was perfect but overall break fast variety can be better
Staff were helpful however, the bags was waiting to 20 min. T...
The hotel felt like our 2nd home. We felt like stars! The staff's hospitability compensates for the smaller rooms in terms of asian standards. Location is good if you want to see the less touristy side of Paris!
Beautiful property! Helpful, friendly, and very professional personnel. Lovely comfortable rooms. Our room was very very clean and the bathroom as well. Neither was large by American standards, by very nice. More personal. Beautiful fabric covered walls...not wallpaper. Halls were nicely decorated a...
We were pleased with our selection of Maison Astor to celebrate our 25th wedding anniversary! As HH members, we received 5-star service including a room upgrade with a spectacar view of the Eiffel Tower! The concierge staff were both personable and helpful. They guided us to cozy neighborhood restau...
Very nice hotel within walking distance of many areas of interest. Lots of restaurants and shops close by. The hotel staff was extremely attentive and made us feel very welcome as we were traveling with our disabled daughter and her wheelchair. The staff spoke English well.
A well decorated and quite chic hotel. The rooms are typically small, but well laid out, clean and well decorated. The lunchtime food was enormous in quantity, but very tasty.
The staff in the restaurant, were not as attentive as expected, on occasion it took a few requests before the requested dri...
Steer clear of this place, stay elsewhere! I stayed at this hotel in October 2019 for 2 nights, and it was dreadful other than the location! The hotel advertises that it has air conditioning, and is part of the Curio collection (higher end) of the Hilton Brand--it is not up to par!
The Negatives ...
Wow! Only stayed one night with my parents and sister but it was probably one of the best hotels we stayed at. It was definitely the best service and hospitality we've experienced! Good and quiet location. A few minute walk to Champs-Elysees. Rooms can be on the small size but it is Paris after all....
U pretty hotel well appointed staff very friendly bed comfortable several elevators the bad thing is that the desatuno really leaves much to be desired is the first time I stay and compared with others in its category is very similar just as I said the inattention is quite regular insaboo almost bad
What a joy to have been to this magnificent establishment that has a history. Very warm welcome from the staff. Whether the room or the restaurant everything was perfect.
Great staff, very friendly and accommodating. Bed was super comfy! Appreciated the vegan options labeled clearly on the dinner menu.
Only minus was that we had an issue with mosquitoes in our room.
Very nice hotel within walking distance of many areas of interest. Lots of restaurants and shops close by. The hotel staff was extremely attentive and made us feel very welcome as we were traveling with our disabled daughter and her wheelchair. The staff spoke English well.
Bad quality..booked the hotel thinking its part of Hilton group even though it was ard $150 night but not worth it
Restaurant: the waiters are hobbyists and slow no manager!
Given the place and the dishes it's a shame because the setting is beautiful and the dishes are superb.
Excellent hotel, very attentive staff (some speak up Portuguese) and beautiful lobby decor, with flower arrangements. Divine breakfast, with many great products of French cuisine! When I was there in the year 2016, in May, the hotel was turning 20, they made a mega party, where all the guests were i...
Stayed here this month. We were super happy with the location. Easy to walk to major attractions and you are close to lots of shopping and restaurants. Doesn't feel too touristy here either. The hotel staff were very helpful and friendly and the rooms were perfect. Very comfortable, quiet and clean ...
Nice staff! Checkout took 20 minutes for no apparent reason and was very frustrating!
Lack of iron in room & front desk couldn't provide. Too few outlets available for electronics.
I visited Paris over the New Years Holiday 2014/2015. I had an outstanding stay at this hotel. The rooms were beautiful, the staff was wonderful , the food was excellent. In fact, I'm planning to go back in 2016 because I enjoyed it so much. This time I'm bringing a friend!!