Not quite the normal Hilton experience I ve come t...

Not quite the normal Hilton experience I ve come to know. First off, when I arrived at the hotel at 11:30am to drop off my bags since I knew check in wasn t until 3:00, I was told that since I had already chosen a room (515) via the mobile app, they would expedite the cleaning and it should be available by 2:00pm. Upon returning at 2:30, the room wasn t ready and it wasn t until 3:45 that I was finally given a room, and it was a smaller room on a lower floor then the one I had chosen.

Second, the hotel only activated the A/C for summertime. When I visited it was 80 degrees outside which meant the rooms were warmer then normal. That meant having to sleep with the window to the courtyard open like everyone else. Once morning rolled around, you could hear other people s alarms going off as early as 5:45, and one went off until well after 6:15am.