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Steer clear of this place, stay elsewhere! I staye...

Steer clear of this place, stay elsewhere! I stayed at this hotel in October 2019 for 2 nights, and it was dreadful other than the location! The hotel advertises that it has air conditioning, and is part of the Curio collection (higher end) of the Hilton Brand--it is not up to par!

The Negatives - bad customer service, NO Air conditioning, room service menu VERY limited (see photo), hotel restaurant has very limited hours and food is not very good, breakfast buffet is poorly executed with chipped plates/bowls and much of food is not kept hot/cold and is just laid out on plates.

The positives - bigger room than most, a few free items in mini bar, location is good, bar is a nice place for a drink, concierge knowledgeable.

I booked a King Premium room, it was larger than most rooms in Paris and it is nicely decorated, and it is a good location near to many attractions and restaurants. They offer a few items complementary in the mini bar which is nice also, but I assume that is because the in-room dining menu consists of a sandwich, soup, or pasta only (see the photo).

However, the biggest issue is that the room does NOT have air conditioning as advertised. The hotel is aware of this, and they are unwilling to do anything about it. Upon discovering the air conditioning was blowing hot air, I contacted the front desk. They sent someone up to look at it (I am not sure why, because I was then told that they air conditioning in the whole hotel does not work). The manager I spoke to named Tarek, informed me that the website has wrong information and that they do not have air conditioning, and he offered to upgrade me to another room that does NOT have air conditioning which solves nothing.

Long story short, I will be contacting the Hilton Honors line and filing a complaint, and will dispute this charge with my credit card company. DO NOT STAY HERE!

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