Apple support said my laptop qualifies for their recall replacement of a butterfly keyboard, battery & speakers.
Upon arrival to the apple store I come to find out my 2016 laptop is 1 year outside of their 4 year policy to replace the sub par parts.
Really ruined my day & time lol. It honestly...
Charging My iPhone 12 is not compatible with my Ranger. It took a lot energy via lightning to usb. Went there with explanation for proper product. Staff was unmotivated to assist me through texting communication. It s viable to do because I m Deaf. His eyes looking behind me at the entrance for inco...
Made an appointment and had to wait 20 minutes after my appointment to be helped. The gentleman who helped us at the genius Bar was nice. The other issue I had was with their security. I had a fussy toddler (after having to stand in a corner for 20 minutes who could blame her) with me who was growi...
Jim Rizzi in the business department is helpful, polite and efficient. A real pleasure to work with him. Highly recommend this apple store.
My boyfriend and I had a very pleasant experience here today. The older gentleman named Mark was very nice and super helpful. Thank you apple and it s employees! (:
Best phone store vist I've ever had. Took my daughter's phone up there to get it reset. I myself have an android but after this visit I am going to go to Apple. Costumer services was above and behond
10/10 experience! Came here during the pandemic and Chris /(whole staff) was so helpful! I was able to switch my broken phone for a new one. Thank you so much, my new phone is working perfectly!!
Avoid this place at all costs. Not only is super dirty and usually surrounded by homeless, but they mess up on traits and claim they can do stuff they actually can t. Got one phone screen replaced, and left with a phone that could no longer access the camera application or a couple other features.
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