M&M SUP

4.6 · 234 reviews
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Nicola Walker
Reviews 1
2020-12-25 15:57

Purchased the Fanatic triple action pump. What a r...

Purchased the Fanatic triple action pump. What a revelation! My 12'6" board took about 15 minutes with my noisy electric pump. With this, I can pump it up in about 7-8 minutes, and it really isn't difficult. I highly recommend it, it arrived in no time at all.

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tyrone draper
Reviews 1
2020-12-22 02:28

I found the staff very helpful And professional be...

I found the staff very helpful And professional before I made my purchase. I then contacted them after I snapped the paddle bracket by incorrectly putting it together. I sent them a email out of hours asking for help. I was shocked when I got a call from them out of hours. They explained how to fix...

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Hans R.
Reviews 1
2020-12-20 06:49

Hi,

Hi,
Hi, I live in Holland and I recently (27/52020) ordered a hardbody/composite sup from The Supcompany. During ordering the owner Tony Jones was friendly and forthcoming but when it came to shipping/ delivery things turned bad. To start with delivery took way longer than promised. I got in contac...

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Nath
Reviews 1
2020-12-18 20:04

I ordered a wetsuit from the SUP Company via their...

I ordered a wetsuit from the SUP Company via their website and recieved an email confirming my purchase and that the money had cleared. 24 hours later I recieved another email stating "my order had been cancelled" they gave no reason, just that they had cancelled my order.
I checked my bank account...

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Cliff Sultana
Reviews 1
2020-12-16 23:38

Great selection of products.

Great selection of products.

Unfortunately once the items were paid for I discovered after sales service was non existent.

Starboard composite SUP, which was supposed to be in stock a week after my order took weeks to be in stock with zero explanation from the company ( I had to chase myself t...

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Sean Harvey
Reviews 1
2020-12-16 11:22

Great service. These guys have the most comprehens...

Great service. These guys have the most comprehensive range of boards in stock all available to test on site in lovely surroundings. Their extensive knowledge of the products and huge range of stock means you can buy with confidence and walk out with exactly the right gear. I went for the Red 11 3 ...

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Suzanne Sheppard
Reviews 1
2020-12-09 19:02

I was completely stuck on what to get my Bro for h...

I was completely stuck on what to get my Bro for his birthday then I saw an ad for the SUP Company so had a look at their website. Bro does SUP but I had no idea what he would want but problem solved... Gift voucher that could be emailed direct to him on a specific date. Brilliant, easy to order and...

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Peter Hoyle
Reviews 1
2020-12-09 08:28

Contacted the sup company by email over tips on my...

Contacted the sup company by email over tips on my first sup board. They got back to me fast with good advise. i ended up going for a red 10'6 and working in carbon fibre i spent a little more for the carbon 50 paddle. The quality of the board was superb and even took it out for its first outing bef...

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David Skade
Reviews 1
2020-12-02 18:56

Great delivery times.

Great delivery times.
Excellent choice of items - searching for my size (always an issue for me) was quite straight forward so that helped. Wetsuit arrived within a few days. Well packaged. Fits great and can t wait to use it.
Would certainly recommend The SUP Co. for water sports needs.

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Mike SC
Reviews 1
2020-11-23 15:39

Had a pleasurable order process, however when the ...

Had a pleasurable order process, however when the board was delivered in my absence, things went all wrong. On opening, immediately on my return home, I saw the board was damaged and I contacted the Sup Co to inform them of that. There was an implication that I hadn t adhered to their policy of insp...

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billy kidd
Reviews 1
2020-11-18 07:21

Purchased a Red Paddle SUP from The SUP Company, B...

Purchased a Red Paddle SUP from The SUP Company, Best Price I could find online, received the board the next day at no delivery cost. Jess from The SUP Company emailed to say another part of my order would arrive separately - great communication and great service. I will be using these guys for all ...

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Dave Ohren
Reviews 1
2020-10-26 05:38

Board did not arrive on said day. Waited in for a ...

Board did not arrive on said day. Waited in for a full second day for board to arrive at 7pm, 2 lost days!
Tracking service was non existent. Tracking that only states "in transit" is no use. Board was damaged on arrival and not delivered by said courier (DSV). When repackaging board for return i n...

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Aaron
Reviews 1
2020-10-24 10:42

Poor communication, poor after sale service. Produ...

Poor communication, poor after sale service. Product not as described. Rude and unhelpful. I would use one of the other sup providers. Might get better service that way. (EDIT) cheers for the reply to my review but maybe if you spend more time answering your phone and emails then you do replying to...

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Peter Schaefer
Reviews 1
2020-10-16 08:01

The purchase, delivery and processing went quickly...

The purchase, delivery and processing went quickly and easily. The goods were in perfect condition. Since I had decided in the meantime for a different board, I arranged for the return shipment. This was done at your own expense. There was no confirmation of receipt of the goods, only from DHL. Inqu...

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Robert Saf
Reviews 1
2020-10-15 11:25

During the last weeks i tried to buy "something ra...

During the last weeks i tried to buy "something rather new on the market". I started with another shop in the UK that claimed to have it in stock. After four weeks I canceled the order since they we not able to deliver!
Next i placed an ordered in a "nr.1 online-shop in france", after they told me ...

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Johanna Karppinen
Reviews 1
2020-10-13 14:29

Thank You - received a new sup board to Finland. I...

Thank You - received a new sup board to Finland. I Received it one month late, cause of delayed from manufacturer. Your company reloaded sup immediately. You offered different possibilities to replace order cause of late delivery but I wanted to wait. Coming weekend I have possibility to fill up the...

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Steve Durnford
Reviews 1
2020-10-02 13:53

Website says they have the paddle I want in stock,...

Website says they have the paddle I want in stock, so I drive over to get it and some advice. Get good advice (this timr) but they haven't got the paddle, which I wanted for a training session today. I've visited here 3 times now since buying my board to get advice about what to buy to improve, but ...

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BereMeadows98
Reviews 1
2020-09-21 03:53

I don't normally write reviews but felt compelled ...

I don't normally write reviews but felt compelled to do so for this company. I bought a board from them back in the summer after using their excellent demo facilities and following their knowledgeable advice. I since progressed really quickly and Tony did an amazing deal for me to trade in my used...

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Kelly Buckley
Reviews 1
2020-09-11 07:13

Ordered a SUP online for delivery, but needed to c...

Ordered a SUP online for delivery, but needed to change to collection. They were really accommodating and one of the staff even carried it out for my Mum as she was nervous going into store at the moment. Fantastic service, thank you very much!

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Eloise Ramplin
Reviews 1
2020-09-08 06:45

Amazing service. I bought a Red paddle board and n...

Amazing service. I bought a Red paddle board and not only was it cheaper than the other boards it arrived the following morning! Great quality board with everything included! So pleased with the service we bought another board the following day!

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Craig P7
Reviews 1
2020-09-05 16:13

I cannot thank you guys/girls enough, after being ...

I cannot thank you guys/girls enough, after being let down by Bluefin only sending us 1 of 2 boards we ordered I phoned The Sup company to see if they could get me a board sent before my holiday in 5 days time, they not only had the board I wanted in stock it arrived in no more than 20 hours after d...

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Eleni Papageorgiou
Reviews 1
2020-09-02 21:46

Everything worked seamlessly! From the help to de...

Everything worked seamlessly! From the help to decide on the phone and the very valuable information, to the delivery of my board. I ordered it on Friday and had it on Saturday! I cannot recommend The SUP company highly enough!

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Jim Stevens
Reviews 1
2020-08-24 23:41

As always, the SUP Company failed to disappoint. T...

As always, the SUP Company failed to disappoint. The board I was after was out of stock. I subscribed to the re-stock notification. As soon as it became available, I ordered with the minimal fuss. Board turned up 2x days later. Super easy process and 10 out of 10 for delivery. Well done the SUP Comp...

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Dawn B
Reviews 1
2020-08-06 05:40

Very pleased with the action taken to resolve issu...

Very pleased with the action taken to resolve issues within 3 days. This warrants 5 stars. If anything could be improved it would be the communication to keep me informed. I felt that i was becoming a pest trying to get information. Overall, i would definitely recommend The SUP Company.

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HendrikistHendrik
Reviews 1
2020-08-04 15:38

Moin,

Moin,

I had some problems with the conditions of payment from my credit card company, but the support was awesome! quick and easy, problem solved.
The shipping was surprisingly fast. I placed my order on a tuesday and got my board on the following saturday. One hour later i was on the water!

...

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Beardy Man Reviews
Reviews 1
2020-07-11 05:28

As a beginner to the hobby of paddleboarding I wan...

As a beginner to the hobby of paddleboarding I wanted to make sure I invested my money in the right product. After lots of research I decided on the Red Paddle Voyager 13'2. Due to the lockdown the store was closed to the public. I emailed lots of questions and was given a prompt response. The boa...

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m p
Reviews 1
2020-07-06 14:53

Great service. I phoned up and was given advice ov...

Great service. I phoned up and was given advice over the phone on what would be a good product in my price range. Ordered at 11AM and my new SUP was delivered the next day (Saturday) just after 9AM and we were straight on the river! Very happy with our SUP.

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Paul
Reviews 1
2020-07-06 11:51

Very pleased with the advice and service received....

Very pleased with the advice and service received. I had spent hours doing Internet research following a paddleboard starter session elsewhere, and had convinced myself that I wanted a Red Paddle Ride 9'8" due to my weight (70Kg) and aspirations. After some discussion it was suggested that I shoul...

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