Great selection of products.

Great selection of products.

Unfortunately once the items were paid for I discovered after sales service was non existent.

Starboard composite SUP, which was supposed to be in stock a week after my order took weeks to be in stock with zero explanation from the company ( I had to chase myself to find out what was happening).

Once dispatched there was a mixup with the warehouse that I had it delivered to. Needed confirmation of delivery details from TheSUPCo to chase delivery, and once again they offered very little assistance.

Finally, I ordered rail tape and roof rack pads a couple of weeks later. Despite the pads being listed as 'in stock' when I placed the order, I receive an email 3 DAYS LATER to inform me that the pads were not in stock. I replied with an alternative choice and, surprise surprise, I had to chase them to get a reply.

The moral of the story - If your transaction goes smoothly then it's 5 stars. The slightest issue, and you get zero assistance. I hope others got better service than I did.