italk Telecom

3.5 · 320 reviews
italktelecom.co.uk Write a review
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debbie Heaton
Reviews 1
2020-12-20 21:47

Therepair sales people are so annoying I told them...

Therepair sales people are so annoying I told them I live in hull and no one else can provide us broadband "oh we can provide anywhere in the UK " he was a pushy untrained chimp finally when he put me through to another department and they get my postcode "oh sorry I've just noticed your in hull and...

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Tanya Smirnova
Reviews 1
2020-12-19 10:28

PLEASE LOOK AT REVIEWS BEFORE SIGH UP WITH italk.....

PLEASE LOOK AT REVIEWS BEFORE SIGH UP WITH italk.......

Started well... and then started having issues with the payments.
No set dates of when money supposed to leave your account , fail to take a payment and then charging you for not paying on time.. and then they will disconnect your internet...

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James Cummins
Reviews 1
2020-12-11 06:36

Not worth the one star as poor staff training and ...

Not worth the one star as poor staff training and not on the phone when rang up in regarding the broadband issue when the broadband wasn t working for nearly two weeks and still get charged full price and set up direct debit without my permission and took the money out and still awaiting for the ref...

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Elizabeth Crighton
Reviews 1
2020-12-10 21:04

I had intended to give the company no stars but co...

I had intended to give the company no stars but could not do this as the review does not post without a star.
Dreadful experience from this company. I deal with a relatives's supplies and services as they are unable to but this company switched their telephone, which was part of a TV package, over...

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Tara Harold
Reviews 1
2020-12-10 00:55

BEWARE!! Had my new package cancelled without my k...

BEWARE!! Had my new package cancelled without my knowledge. 'Attempts' to contact me were lies as no call history of such attempts on dates and times specified existed on my phone. Had a router sent out anyway!! Got email to say I would be charged for the router if not returned- they sent it to the ...

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David Herring
Reviews 1
2020-12-01 00:46

Terrible company. Cold called my elderly 80 year o...

Terrible company. Cold called my elderly 80 year old mother-in law and bamboozled her to sign up. She became very anxious and confused about it all and we had to become involved when they harassed her with huge bills for not a lot! We have More

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R Kemp
Reviews 1
2020-11-26 09:12

This is the most disgraceful company Known to man....

This is the most disgraceful company Known to man. They totally ignore
messages, emails and phone calls. They are dishonest in their dealings and
and continue to connect you even after you have cancelled and then say
they did not receive the cancellation. CROOKS.

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Sue Scofield
Reviews 1
2020-11-24 08:52

I have had numerous calls from ITalk, when I retur...

I have had numerous calls from ITalk, when I return the call a recording says the call was not important, but give the option to remove your number from their system - this does not work! I took a call today when I came in from work, they claimed never to have called me, I asked to speak to a manag...

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Kez Trez
Reviews 1
2020-11-09 21:17

This is the worst company I have ever been with. T...

This is the worst company I have ever been with. They are very rude and abrupt, I have added charges on every month, because bill is sometimes paid late, they are very quick to cut people off, when bill was two days past. Internet has been More

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Nasty Nasty
Reviews 1
2020-11-09 11:45

Broadband keeps going down! Contacted them threw F...

Broadband keeps going down! Contacted them threw Facebook they was dealing with it then as soon as 7pm came they said your details were incorrect and closed the chat bang on 7pm can never reach them when I call as they never pick up the phone

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Joe Byford
Reviews 1
2020-11-07 01:25

I found that the personal at I talk very professio...

I found that the personal at I talk very professional to deal with , the plans were made very easy to follow and I felt assured through the whole call that it was handled very well and easy to understand .
After being a BT customer for the last 50 years with lately getting rather disappointing ser...

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lee stead
Reviews 1
2020-11-06 12:58

Discussing, I stopped being a customer 10 months a...

Discussing, I stopped being a customer 10 months ago and yet they have retained all my personal details including bank details and taken money. When I asked them to return it the was no you have an open account and therefore we can. I have had anew provider for the last 10 months. Do not touch with ...

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peter wilkinson
Reviews 1
2020-10-28 19:55

italk telecom are a bunch of thieves and liars! Th...

italk telecom are a bunch of thieves and liars! They not only can't produce the package they claim but they will also continue to take money from your debit card whether you owe the money or not. Offcom have been informed of their underhand tactics and lets hope this disgraceful company is soon wipe...

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MostWanted GAMER
Reviews 1
2020-10-26 14:17

Unprofessional really dont recommend them at all I...

Unprofessional really dont recommend them at all I've got a long story but just not gonna even bother I'm tired of this company they literally want me to pay 110 pound within in one month just paid them 60 something pound now they say i owe them another 50 something i wont be paying nothing at all 4...

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alexandra carstensen
Reviews 1
2020-10-17 22:53

Overview Reviews About

Overview Reviews About
italk Telecom Logo
italk Telecom
Reviews 4,297 Great
Star 1
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Reviews
Excellent 78%
Great 11%
Average 3%
Poor 1%
Bad 7%
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alexandra
alexandra
8 reviews
Star 1
Star 2
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Star 5
22 Feb 2018
Verifie...

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Insomnia
Reviews 1
2020-10-10 14:00

The best and the cheapest broadband provider. I ha...

The best and the cheapest broadband provider. I have never had any issues like I used to with a previous supplier. The wifi signal is excellent for gaming and watching movies. Customer service is on another level/ polite and helpful! Couldn't be happier. Thank you italk for providing your service!!!...

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simon montague
Reviews 1
2020-09-27 14:06

I've been with Italk one month short of a year and...

I've been with Italk one month short of a year and I've lost count of the number of times of interrupted and no service I've experienced, calling up customer services and going these steps of re-setting the router box and taking off the cover of the telephone socket to plug RJ11 directly to the insi...

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MultiSteven1967
Reviews 1
2020-09-26 05:42

Switched to iTalk got connected ,phone works but n...

Switched to iTalk got connected ,phone works but no internet. So much for the smooth switch over. Customer service to a call centre is about the only contact you have. No contact with technical support. The best the call centre could do ,is say technical support will contact you tomorrow. Big mistak...

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Andy Benzies
Reviews 1
2020-09-25 22:09

Greta customer service and wow, what a good intern...

Greta customer service and wow, what a good internet service too. Reliable and fast and with no hassles so far. I wish id swapped over to italk before.

Router is so far excellent and great features and clear to view lights.

Really pleased with italk and for the cost a month it's excellent. ...

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Michael Price
Reviews 1
2020-09-21 05:37

This organisation is a pain in the ' you know whe...

This organisation is a pain in the ' you know where'!!! They keep phoning me, with no answer. There is a message, telling you to press a key, to unsubscribe, which does not work!!! They are a damned nuisance and wish the authorities, would clamp down on them.

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MobileDisco Bristol
Reviews 1
2020-09-20 09:20

I have tried to call so many times and get fed up ...

I have tried to call so many times and get fed up waiting for someone to answer, (no one ever does) I have emailed various times and no one has replied. I have had no internet connection since the router arrived 2 weeks ago. Very unhappy with the service (or should I say lack of servce so far). ...

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Lisa Mouland
Reviews 1
2020-09-18 17:06

This has to be one of the worst companies ever! Tr...

This has to be one of the worst companies ever! Trying to get through to customer service and have been on hold for over an hour, but if you wish to speak with someone regarding setting up an italk account they will answer immediately. Bloody joke!!

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Rusties String Band
Reviews 1
2020-09-18 01:27

Absolutely the worst company of any kind I have ev...

Absolutely the worst company of any kind I have ever had the misfortune to deal with - and I am over 60!!

They failed to start my broadband service on the activation date leaving me with no internet connection for 2 weeks - so far - with still no word about when I will be connected.

The custom...

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Robert Ayers
Reviews 1
2020-09-12 15:00

Had problems with italk as i was ment to go live o...

Had problems with italk as i was ment to go live on 22nd January but did not go live till Sunday the 4th of Feb 2018 as they said there was a fault with the line. Now i am active the broadband is really fast great service. If your thinking of going with italk do it as its worth it. Once i did go li...

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