Had a pipe break above our apartment and flood us with 100+ gallons of water. Took a week to fix and they left a huge mess after "fixing" the issue. We were not compensated in anyway for this issue. Bad customer service.
Recently relocated a family member to Rochester, MN and moved into Sunset Trails. Great service from leasing agent and manager.
Nice apartments, but much too expensive. Looking to move to Minot and we saw prices upwards of $905 for a single bed in their older property (Southpoint). We found a comparable three bed for $865 with a cheaper pet policy through IMM. If you can afford IRET, they have decent customer service, and ha...
Nice well maintained property-
Always prompt response to maintainence issues !
Earlene is always helpful and listens to our conserns. Iret is always quick to fix our repairs.
Awful management, they are very strict and picky at the end of your lease . They will do a full-blown investigation if you had a pet and They will look for anything to try and keep your security deposit ..
Great customer service! Good company!
On the apartment itself, the Apt has minor issues however the walls are not thin at all very little can be heard once your door is shut, you can hear hallway noise that is about it. The lights are ok, although they paired my breaker to anothers. With every re...
The townhouse was very nice, we lived there 3.5 yrs. and would have stayed but bought a townhouse. Construction was very good, very quiet never heard a neighbor, everything work as it should and if there was any maintenance, which was once, it was taken care of within the hour. Staff was always ver...
If I could give ZERO stars I definitely would. Hands down the worst experience I've ever had with any apartment. They're crooks and I would NEVER recommend renting from them.
Chelsea P Was very helpful in selecting an apartment to live in. I love my new place! Thank you very much for the gift basket! :)
I lived in this community for 3 years. Great place! Clean and convenient. Shuttle service to Mayo is a huge plus specially in winter. Maintenance are timely and very good when needed. Parking garage is clean, heated and the extra storage room is useful. Management office are friendly and nice. I als...
Walls are to thin you can hear people having sex, playing video games, and using the rest rooms through the walls all from your bedroom. The cooling / heating unit never works or takes forever to heat had it replaced two times. None of the trim work matches in the unit it's a patch work appartment. ...
Staff is super friendly. When they did a lock change they didn't give my household enough keys even though there are two people on the lease and they got snippy when we told them we needed another key. Very hard to get a dog dna test from.
Rented a property in the Minot area with IRET. Stay far away from this place. My former property manager Chelsea is real sleazy, unethical, no morals. She will honestly scam you out of your security deposit. After moving out settling with everything. Later she wants to all the sudden claim I didn't ...
We had problems with one of their properties. When we called them they really took care of us and were excellent to work with. They took a lot of stress off of us.
Don't rent from these people. They are a joke. I've been trying to find out from them for weeks how much my rent will be month to month, and they can't figure it out. Not even the district manager can tell me what my rent is. No wonder I'm not renewing my lease. And then I get this ridiculous r...
I am dealing with Sonja in Bismarck. They REFUSE to give me back my $100 deposit! She said they would return the money but have they? No. Also took $135 in app fees when the only apartment we really wanted was gone. Refused to reply to emails, or pick up their phones. Naomi said I'd get the regional...
The apartment is very nice. Except for the fact that the walls are PAPER THIN. If you're a peeping tom this might be a great place to live. You'll hear your neighbors fighting, crying, having sex, playing guitar, watching law and order etc. ALSO the people who work at the office are essentially usel...
One of the best companies I have ever rented from. Always quick to help, and if you call for maintenance, a lot of times they will be out there in the next few hours if not right away the next day. Polite office staff.
Shelbie S was my leasing agent, very professional and valued person to work with. Was always very respectable and responsive to questions asked. Highly recommend to work with her if looking to rent.
Went for 0 stars, but that isn't allowed. For starters, management is nice when you first move in. Have been with IRET in Minot at 2 different locations. When it comes time to move out it is total disrespect from the management as they don't like losing the money. Also, if the property you are tryin...
Just moved out of the chateau II in April. It is not in a very good area. It's located right next to a bar, so you'd hear obnoxious people constantly coming and going. I was woken all hours of the night by snow plows, by garbage trucks, traffic etc.. The entrance has a very steep incline so most ve...
My opinion one of the nicest complexs in Williston nothing but good things to say about living here.
Be very careful with this rental company. Before I moved in we did a quick walk through and everything looked fine. As I was moving in and had a chance to better inspect there were two noticeable carpet stains that I reported. I move out at the lease end and have a walk through and I am told everyth...
I got a response very quickly. And was very pleased with how they helped my situation.
Big corporation=poor flexibility. Let me start off by saying that I understand fully that I signed a lease contract with IRET. I understand that that gives them the right to legally hold me to that contract no matter what. I have rented from them since January of 2014. Never paid late and never had ...
Very rude management. Would not recommend this place.
I would not recommend this place if you want to have a pet of any kind. They only allow certain dogs but don't tell you. They change there pet policies all the time but don't act on there changes with existing residents who I know for a fact have dogs that are not allowed at this apartment. They wil...
Vivian and Kaci worked with us while we were transitioning from selling our home to buying one. They were so flexible and accommodating.
I live in Plaza 16th in Minot. My toilet is leaking and not flushing well for over a week. I call maintenance multiple time and left several messages for them to come and fix my toilet but no one showed up or even call me back.
What a joke, this company is nothing but hounds trying to fine you. I've lived at their property and they fine me for almost anything they act pet friendly THEY ARE NOT. NEVER RENT FROM THEM. Find a company with a little compassion not just a corporate business
Apartments are affordable. The staff is professional and nice. The maintenance staff work on anything you need efficiently. I lived there for a year. Very quiet neighborhood. Safe neighborhood. Grocery store just 2 mins away from apartment, and multiple shopping within 5-10 min drive. It's like a hi...
I was pretty happy with IRET for about 2 years. They responded promptly with my concerns and complaints. I really had no complaints at all, except that the person in the office assigned to my building never seemed to be available. I didn't realize that there would be a need to be "away from the offi...
Had my car hit and run and then hit by neighbors twice due to a lack of even the slightest parking policing. Random non-tenants park in my assigned space which I paid for, and in the "No Parking" space adjacent to mine. Changes in lease agreement in the middle of leasing periods and no alerts, text...
Absolutely terrible. Have had nothing but bad experiences since our first meeting. Shown wrong apartment. Leasing agent didn't know who I was and I was moving from Michigan. Was stood up for an appointment. Didn't have paperwork ready when they said they would. Two week delay on moving in that they ...