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ICS Computers

4.4· 1,891 reviews
Average ratingGreat
4.4/ 5

Based on 1,891 reviews

567%
417%
34%
22%
110%
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What reviewers say about ICS Computers

Generated with AI from 1,891 reviews on Trustburn · updated 9 days ago

Customers generally describe ICS Computers positively across the cross-section of reviews on file, commonly citing knowledgeable staff, competitive pricing, and good service, though the available excerpts are from 2020 and may not reflect the current picture of the company.
What does ICS Computers do?

ICS Computers provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies, according to the description on file.

What are the most common complaints about ICS Computers?

The information available does not include specific complaints about ICS Computers; reviews on file are between roughly five and a half and six and a half years old and the company description focuses on software rather than retail, so the available data does not clearly support a confident answer.

AI-generated from reviews on this page. Verify anything important with the company directly.

Steven A
Reviews 1

Until the other day I had never been to a Micro Center. I live over an hour away and was wary about traveling so far for what seemed like a Best Buy. Boy was I wrong! The other day, I tried to build my own computer and couldn't finish. They took the corpse of my half finished gaming rig and breathed life into it. They even installed the OS and driver's in less then 3 hours. The integrated LEDs look amazing as well. I also picked up a 22in monitor as a secondary display. The sales staff were very knowledgeable and polite. The service manager Yonas was amazing. He was kind enough to ensure I received prompt, same day, service even though he didn't have to. I would be more then willing to make the trip to get computer supplies in the future.

Rendy Chea
Reviews 1

I usually love this place for all my computer needs but today I had to deal with the cashiers that seemed like they didn't want to cash me out. Didn't want to offer bags for all my stuff and the other cashier looked like he was sleeping on the register. Never had such attitude from anyone before and this was a first for me.

Melissa Amaral
Reviews 1

Went there for a friend, the staff are friendly, helpful, knowledgeable, and accommodating. They stayed until 10 in order for us to finish our transaction, when the store closes at 9, and after all that wait we were unable to successfully complete the transaction, so they made sure to keep all of our items together and marked so that we can come back the next day to purchase it. The store itself, is very organized and clean, aisles marked clearly, so it's not very hard to find what you're looking for. Prices are great as well, with a good variation of price points for similar products/product groupings, compared to other places you may find the same items, you can't beat Micro Center. All around great experience.

Ryne Hager
Reviews 1

Good selection, but the reason to shop here is for the service received.They have a fantastic returns policy, and they can even be a bit flexible with return time-limits if you aren't rude or manipulative. Some employees are more technically knowledgeable than others, but compared to places like Best Buy they're a lot more experienced, in addition to having a pretty reasonable selection of more specialty DIY and homebrew hardware supplies.

David
Reviews 1

If you're going to buy any sort of electronics or PC related equipment Micro Center is the place to go. MOST of the staff actually knows what they're talking about and aren't just trying to sell you on b.s. that you don't actually need. The employees are going to help you find what you really need, not what puts the most money in their pocket.

They will price match any major retailer and their return policy is great. I thank god everyday for blessing us with a Micro Center in Cambridge.

A Garcia
Reviews 1

Not worth the savings or the long drive from Rhode Island. I bought an ivy bridge cpu with motherboard from microcenter. The motherboard was dead on arrival. It did not turn on. So i sent a relative to take it back and replace it. They were all sold out and gave him another board for extra $20. The 2nd motherboard was also bad. So I go myself to replace the 2nd board. This time they tell me it was my fault and will not replace the board. I had receipt and everything.

btw I tried calling them to get suppport for their damage products.They never pick up the phone. I don't know why they even list a phone number.

Matthew Lindblad
Reviews 1

Horrible. Don't buy here. Bought a tablet with keyboard as well as the damage replacement plan. Got it home and all set up but keyboard wouldn't connect. Went back right away to try to get it repaired or replaced, they refused and service manager berated me until they forced me to return it. I said "what about the replacement plan?" He said "legal language just says we have to give you money back!" No way, never again.

R R
Reviews 1

Customer service sucks to the point I'd rather pay full retail then dealing with them. Nobody answers their phones what so ever. I give them 1/2 a star for customer service only because I'm being kind and it's almost new years. Today at 50 years of age I learned a true lesson, when you shop for cheap you deal with cheap sloppy stores.

Rodri Costa
Reviews 1

so bad, I don't give any star. Today was the first time I went on micro center Boston, so terrible attendance, support 0 , I received a attendance looks like the person was ignoring me, without any attention from a tall white guy with the appearance of German, if you see somebody like that on there, so I recommend looking for another clerk.

I'm building a gaming pc just for gaming, bought something from amazon, and the rest on micro center, But it feel very frustrating my purchase over there. I don't think I will return on this store no more. I'd rather continue my computer 'n electronics purchases on amazon.

MJ Smoler
Reviews 1

Massive amount of tech stuff computers, storage, accessories, supplies, cameras, gadgets, cables, kits, TVs, used & recycled, &c. Build THE baddest gaming system from components.
You may need to hunt & check prices which may be mislabeled but are very good. Found 1 of 3 staff knew their stuff & were helpful.

Paul Chebiniak
Reviews 1

I bought a laptop for my daughter in march along with a accidental damage plan. Turns out we needed it and brought it back on 12/29/15....I was promised a call back within 5 days....
but at nearly a month later, still nothing from Micro-center, so I decide to call.

After 2 infinite hold sessions, (I give up after 16 minutes) I get a pickup on my third try.
Oh-Oh... looks like they misplaced the laptop. Now I am losing my patience.

The upshot is the service rep has good phone manners, seems genuinely concerned and is trying to help. Thank You !!!

Hopefully this will turn out OK...stay tuned...

Austin Keller
Reviews 1

had some unfortunate issues with my own build. had no clue why it wouldn't boot brought it in and within the same day they had an answer. No the first time I have had to come to them for service. They have THE best customer service. They also do THE best work. I would recommend the services they offer 10/10 times. The selection of parts and misc. Electronics is insane as well.

Doubleofficial Gaming
Reviews 1

Was my go to place, bought on 250 dollar Asus monitor from this place about a month ago. Cashier asked me if I wanted a warranty that covered everything which I said yes. Now I have a scratch on the screen and I come to swap it out and they tell me it's not covered. Are you kidding. Wasted my time and money here. Go to Best buy people.

Qasim Aziz
Reviews 1

Took my MacBook Pro to fix it they said it s gonna cost over a thousand dollars I was like naaa I ll just keep it and I ll use a wireless keyboard. Their prices way way to much Apple didn t even charge me half that price. So I would recommend everyone to go to Apple first if you have a problem with your MacBook they check for free too micro center charge you 40 bucks for checking it.

Kyle Barrett
Reviews 1

I've been coming here for years. Once i learned how to build my own PC I've always gone to this store. Very knowledgeable staff and always find what i need. I do have one complaint, nothing to do with microcenter, it seems like once a year i need to replace my GPU as they keep failing. Not sure why, but it doesn't seem to matter what brand i get either. I'm here today for that reason. New GPU here i come!!!!

Obfu Scasious
Reviews 1

I needed an unusual wire, that is often counterfeited. And I wanted it right now. They had it. They have like 3 aisles of wires, so they prob have whatever unusual electronic item you need. They were really helpful also. So many wires you can get lost, but they guided me to the exact place. They are also very knowledgeable about the complex speciality products which is very rare in retail these days.

John Brierley
Reviews 1

Microcenter is a place of wonder. A place that fulfills all of your wildest hopes, dreams, and fantasies. A place where you can put together the greatest rig so long as you have a thick wallet. Great selection of products. Great prices, but "deals" on top of these prices are rarely available. Check for a motherboard/chip combo deal or a graphics card/game deal. Other prices are hard to beat and even if you find it on amazon cheaper, they match it. Amazon delivers quick, but having it immediately is better! The staff is fantastic. I've gone in with numerous questions about the most random of products and they almost always have someone that knows exactly what you're looking for (down to specific details). If they don't have the answer, they will find someone who does. Most of the staff work on commission, so please be sure to get the name of anyone that helps you out! I don't work here, but I've done more than enough business here to know.

Gary Clairmont
Reviews 1

Although it is not a huge store, it has best variety of consumer and smaller business tech gear in the area -- most brand names plus lower cost alternatives. Great variety of components for DIY build-your-own computers -- motherboards, processors, RAM, drives, and all the other bits and cables. Knowledgeable sales people. Best deals are the "factory-refurbished" and the "open box" laptops, desktops, etc. ("open box" means somebody retuned a laptop or whatever and MicroCenter wiped the drive and reinstalled windows or whatever).

Hugh Barry
Reviews 1

Their service department is way over priced and shady. I brought a case in, bought $600 worth of parts in their store and the service department wanted like $299 to install just the motherboard - nothing else into an empty mid ATX case. That's outrageous. I returned all the parts I had just bought and will never go back to that store. I've spent thousands of dollars on parts there, but never used the service department. Avoid the service department unless you like grossly overpaying.

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About ICS Computers

ICS provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies.

ICS Computers is a leading software development and UX design company that provides integrated custom solutions for touchscreen, mobile, embedded and desktop applications. With a focus on Fortune 1000 companies, ICS has established itself as a trusted partner in the industry.

At ICS Computers, we understand that every business has unique needs when it comes to software development and UX design. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of experienced developers and designers work closely with clients to ensure that their vision is brought to life in the most efficient and effective way possible.

One of our core strengths at ICS Computers is our ability to provide end-to-end solutions for our clients. From initial concept development through final product delivery, we are there every step of the way. This approach allows us to ensure that all aspects of the project are aligned with the client's goals and objectives.

Our team at ICS Computers consists of highly skilled professionals who are experts in their respective fields. We pride ourselves on staying up-to-date with the latest technologies and trends in software development and UX design so that we can provide cutting-edge solutions for our clients.

In addition to our technical expertise, we also place a strong emphasis on customer service at ICS Computers. We believe that open communication is key to building strong relationships with our clients, which is why we make it a priority to keep them informed throughout every stage of the project.

At ICS Computers, we have worked with some of the biggest names in business across various industries including healthcare, finance, retail and more. Our track record speaks for itself when it comes to delivering high-quality custom software solutions that meet or exceed expectations.

In conclusion, if you're looking for an experienced partner who can help take your business's software development or UX design needs to new heights then look no further than ICS Computers! Contact us today for more information about how we can help you achieve your goals!

Website
ics.com
Address
230 second avenue