Lee Massa
Reviews 1
Alistair Kaye
Reviews 1
Broke the plunger on my cafetiere and told the com...
Broke the plunger on my cafetiere and told the company - the staff at Grunwerg couldn't have been more helpful - within days they sent me a new one. A really good experience with them
Oli Frankish
Reviews 1
I had a simple extended warranty claim where the h...
I had a simple extended warranty claim where the handle broke on my global knife due to internal rust spots shearing the handle .... The process I had to go through was tortuous and designed to be as customer off putting as possible. I Grunwerg, Sheffield are the actual company who are the importer...
Ryan Hall
Reviews 1
Review
Review
For 19 years I have been a mug nerd. Always striving for the best. most comfortable, aesthetically pleasing mug.
I have also had many long conversations and brainstorming sessions with other mug nerds.
Preparing and drinking from my mug is an integral aspect of my daily routine, and also...
James Browne
Reviews 1
Electric pepper Mill looked good but did not work...
Electric pepper Mill looked good but did not work. Sought help from Grunwerg but they absolutely ignored e mail. Looking at other reviews confirms very poor customer service. So a wasted purchase but lesson learnt
Jd J
Reviews 1
The most depressing customer service provided by o...
The most depressing customer service provided by outstandingly rude staff supplying products that are total garbage.
Never again
Lyle McCreadie
Reviews 1
Great staff, quality products.
Anita Banerji
Reviews 1
Had a kettle that stopped working. It took Grunwer...
Had a kettle that stopped working. It took Grunwerg over 8 weeks to sort out and I had to chase them up on a number of occasions. The original kettle was lost on their premises and then it took a long time to get a replacement. Although everyone I spoke to was friendly and polite they do not have ad...