Just been PC gaming days and it was really nice
New laptop purchased and received with defective k...
New laptop purchased and received with defective keyboard. E-mails will not be answered.
I would receive a return label, this did not happen. After a phone call I managed to do it.
Laptop has been returned and it now appears that it can take a few days before you get a response.
Great computer business. Large assortment. Fair pr...
Great computer business. Large assortment. Fair prices. Expert salespeople. Free parking in front of the door.
Friendly help dpor knowledgeable staff
DISGUSTING how the customer is treated here, fraud...
DISGUSTING how the customer is treated here, fraudulent operators.
Service = 0 - Stay away - Customer is always wrong!
Warranty right has no value according to Informatique
Always get good help here. If you order something ...
Always get good help here. If you order something for the collection desk, you can pick it up quickly.
Good advise and good prices
Very good customer service
From some who cannot write reviews and immediately...
From some who cannot write reviews and immediately give out 1 star:
Throw out your internet. You are not worth it because you do not understand.
In my experience over 20 years customer, yes the internal communication is not always top. but they are people. Order 90 out of 100 times and always be...
I had trouble logging into my laptop (windows scre...
I had trouble logging into my laptop (windows screen). After 4 hours of calling Microsoft I got no further. Drove to the informatique and helped very quickly. This was well worth the 25!
Top case!
Good place to buy gaming hardware. And they do ins...
Good place to buy gaming hardware. And they do installments too . The catch is that you have to go to the store personally and the item cost should exceed 250 euros
Bought the keyboard at computer, broke after a few...
Bought the keyboard at computer, broke after a few days. After 6 weeks of waiting, they were unable to repair the keyboard and returned it broken.
Great service and helpful staff. Extensive range.
Broken ticket machine meant that customers were no...
Broken ticket machine meant that customers were not helped properly. The staff also seemed to have no attention for this while the defect was known.
An employee who would speak to incoming customers had solved it.
Well arranged. All goes smoothly. Service fine aga...
Well arranged. All goes smoothly. Service fine again
Good service and advice, wide selection, also in t...
Good service and advice, wide selection, also in the showroom. Prices relatively very reasonable
To be clear I did not buy anything here, but I wan...
To be clear I did not buy anything here, but I want to assemble a PC, but because of the many negative reviews of this case, I think I will only start.
Many beautiful things, just not enough money
Nice again the knowledge and experience at the emp...
Nice again the knowledge and experience at the employees
Worthless, big company but no loan
Worthless, big company but no loan
laptops available.
While repair will take at least 3 weeks. You will be told by telephone that it can be arranged at the service desk, but you are kindly told that there is no loan laptop in stock.
Crappy service
The afters ales (technical service) is also in goo...
The afters ales (technical service) is also in good order .. Just a pity that they are not available at the weekend
Correct and fast delivery
Super service good qualities nothing to complain a...
Super service good qualities nothing to complain about
Great store for all your computer stores. Both pur...
Great store for all your computer stores. Both purchase and maintenance !!
Great store
Fine, knowledgeable and customer-friendly company
Pleasant atmosphere, good help and service, good g...
Pleasant atmosphere, good help and service, good guarantee.
Delivers quality in the field of computers
Despite Covid19, there is an excellent take-away o...
Despite Covid19, there is an excellent take-away option. In fact, the articles are brought to you in the parking lot! Great and innovative solution
Quickly helped with good advice and reasonably pri...
Quickly helped with good advice and reasonably priced
Great store!
Understanding in the region, great computer store ...
Understanding in the region, great computer store with good stock of the most popular items.
Great shop, expertise. And got a cart for the pc c...
Great shop, expertise. And got a cart for the pc cabinet. Top.
Excellent reliable business, ordering via the inte...
Excellent reliable business, ordering via the internet, possibly pick up in store. Shop a bit messy
Everything used to be better
Got a laptop for my birthday.
Got a laptop for my birthday.
Unfortunately bought here.
After 3 weeks of trouble because I removed a virus scanner. (Because I got annoyed from the puppet screen)
40 euros poorer because windows had to be reinstalled.
Not yet working properly tomorrow but call again.
Been back today, after m...
April 22 ordered something on bol.com from this se...
April 22 ordered something on bol.com from this seller. I would receive it May 5. Will I be notified today (May 9) that the seller canceled the item because it is out of stock? Why couldn't they have told me that 3 weeks ago? I have been waiting for it for 3 weeks now and now I can still order somet...
the only good pc parts place left now that alterna...
the only good pc parts place left now that alternate is trash
Always a very nice shop for buying PC parts, acces...
Always a very nice shop for buying PC parts, accessories or complete systems.
Great service and a clear website. This is THE shop for your IT needs!
Large assortment, good advice
Superhelpdesk
Excellent service and advice
Good explanation, quickly the order ready. Great c...
Good explanation, quickly the order ready. Great choice to buy my pc here.
good computer store
Always good service, large-scale supply of all ICT...
Always good service, large-scale supply of all ICT-related articles and always fast.
Not the cheapest but a really good shop for all yo...
Not the cheapest but a really good shop for all your hardware. Sellers think well with the options available.
Glass panel of computer case just bursts apart and...
Glass panel of computer case just bursts apart and is not reimbursed.
Edit: it had indeed happened after the 30 days. The frame you're talking about is a coat of paint or something, at least not something that brings much strength to the panel. The pressure from the outside would then be the lift...
A really boutique shop with computers and computer...
A really boutique shop with computers and computer components, you can buy everything here. For this very nice and qualified staff.
Better service and building looks better than thei...
Better service and building looks better than their competitor, are slightly more expensive on some things but it doesn't matter.
Good service
Good store. Very friendly staff, fast sevice and a...
Good store. Very friendly staff, fast sevice and a big assortment.
Not the absolute cheapest, but the assortment is j...
Not the absolute cheapest, but the assortment is just stunning and worth an extra buck.
Best
Good store with reasonable prices and good service...
Good store with reasonable prices and good service.
Easily accessible, free parking, knowledgeable sta...
Easily accessible, free parking, knowledgeable staff and quick handling during the week. It can be busy on weekends.
For IT you go to Informatique in Berkel en Rodenri...
For IT you go to Informatique in Berkel en Rodenrijs
Clearly. Helpful staff. Logically, the site offers...
Clearly. Helpful staff. Logically, the site offers more info than the store.
I called Informatique to inquire about the details...
I called Informatique to inquire about the details of a product and was directed to the manufacturer's website. If I don't get technical advice and service. Why not order cheaper from Alternate.nl? The service really fell short today, I am not used to them.
Friendly service
Smooth correct treatment, always a good and reliab...
Smooth correct treatment, always a good and reliable address for everything around computers and networks.
Nice shop, good advice and knowledge of business. ...
Nice shop, good advice and knowledge of business. Try not to sell you unnecessary things.
Spacious modern store with good prices and service
Just been PC gaming days and it was really nice
A very good computer store with a good service dep...
A very good computer store with a good service department.
Before
For years a great computer business, many products...
For years a great computer business, many products in stock for a reasonable price
Lots of choice in processor, nice store to look ar...
Lots of choice in processor, nice store to look around and you can quickly help if you know what you want. You can also go there for advice.
Top store for everything IT / computer related pro...
Top store for everything IT / computer related products. Very expert advice.
Good advice, Reliable case.
Good advice, Reliable case.
Fast and well repaired and a very good service.
Really recommended ........
A company that understands that a human error must...
A company that understands that a human error must be solved professionally with good service. Top company.
First off, I am an expert in IT with more than 20 ...
First off, I am an expert in IT with more than 20 years experience. I visited their shop in Berkel to upgrade my PC with a new graphic card and CPU... the following happened:
Unknowledgeable staff: wrong advice on CPU which was not compatible with my mainboard, wrong advice on Power Supply which ...
Super company. We bought a game pc from this compa...
Super company. We bought a game pc from this company. The employee thought along well and offered something in different price ranges. As a result, we were in control and we were able to determine ourselves how far we want to go financially. We have received excellent guidance. When something was ou...
Bit remote and not very big. Assortment can be vie...
Bit remote and not very big. Assortment can be viewed online in advance, which is great because then you drive for good reason
The people there are always really nice to me, and...
The people there are always really nice to me, and help me every time I need to buy something. The range of electronics is huge, and everything is high quality.
Well organized, good staff to help
Good thing good find me stuff
Best place for your hardware in Rotterdam
Fast service, good assistance
Informatique, very good! I am assembling a compute...
Informatique, very good! I am assembling a computer for the first time. And with informatique the components are well appreciated. And applying for separate attitude of what components goes without problem! I become a regular here when I need something. I highly recommend buying your stuff here!
Always great regular customer there for years.
Ordered online, shipped the same day and delivered...
Ordered online, shipped the same day and delivered the next day. With the 3rd order 1 day later because Postnl indicated by email that they were unfortunately too busy and would therefore deliver 1 day later than they had indicated in their 1st email. Customer service easily accessible - sometimes a...
I have been ordering my products there for over 10...
I have been ordering my products there for over 10 years with all satisfaction. The customer service is professional and friendly. Since Informatique moved to Berkel en Rodenrijs, the service has improved and you have the space to park your car there.
Several times now bought something and super satis...
Several times now bought something and super satisfied with the advice and the stuff. One of the few things where you can still go for clear advice and no sales talk. Recommended.
Nice thing.
Not the cheapest, but the best service, therefore,...
Not the cheapest, but the best service, therefore, a customer for years
Excellent advice and fast service
For all your ICT
Large assortment, good website, perfectly accessib...
Large assortment, good website, perfectly accessible
If I don't remember with the PC, we'll go there.
Expert advisers for difficult choices for me.
Real knowledge ...!
Good service
Everything in the field of computers, screens, acc...
Everything in the field of computers, screens, accessories, tablet and computer files, professional knowledge available you will be kindly assisted and patiently helped
Good thing. Big showroom still. Beautiful
Great business with good service and advice
Well helped, more than an hour explanation.
I did not get the drive through for the rest good ...
I did not get the drive through for the rest good service
Bought a laptop for business. From day one, that t...
Bought a laptop for business. From day one, that thing has had cures. Already 2 times examined by them and can not find anything. Re-installed twice already. Today after 1 hour work the same problem.
The only solution they now propose is to send the laptop to the manufacturer, but if they can not f...