First off, I am an expert in IT with more than 20 ...

First off, I am an expert in IT with more than 20 years experience. I visited their shop in Berkel to upgrade my PC with a new graphic card and CPU... the following happened:

Unknowledgeable staff: wrong advice on CPU which was not compatible with my mainboard, wrong advice on Power Supply which the current PS was enough for the upgrade.
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Awful customer service: Waiting for more than one and half hour in customer service after returning the wrong components with my damaged PC because of New PS failure. Then I asked them what happened to my case? They said: Oh! we didnt touch that yet! I said, your colleague told me to wait!! He said, he's gone already!!! We will call you when your system is ready! However, I've asked them to check and fix it as I need my system ASAP and they promised me for next day before 12PM. At the end, I asked them to take out my HDDs before doing anything or even give them to me as they are very important.. they said.. we dont touch them, no worries, everything is safe here!

They have called me around 12pm and the first sentence was this: Hello, one of your HDD is gone! your system is ready. come and collect!

YES! I've lost one of my drives with no reason. When I talked with their technical stuff, they even didnt know whats going on with the pc or why it happened.. The only thing they said was SORRY! we dont know why this happened... its an accidental happening!!!
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Higher pricing policy rather than other similar companies. For example, on a specific SSD hard drive (179 euro), their price is 20 euro higher than others (199 euro)!
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you want to know more?!?! Just say no to them... go shop somewhere else..