Got a laptop for my birthday.

Got a laptop for my birthday.
Unfortunately bought here.
After 3 weeks of trouble because I removed a virus scanner. (Because I got annoyed from the puppet screen)
40 euros poorer because windows had to be reinstalled.
Not yet working properly tomorrow but call again.

Been back today, after my complaints they checked it again.
Employee understood my frustration, is already a lot.
Drop by now to see if it's up to the provider, free of charge.
I am happy with this service.