First United Mortgage

4.4 · 36 reviews
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Alicia Bell
Reviews 1
2020-09-13 16:59

I recently refinanced my home through First United...

I recently refinanced my home through First United Bank with Stacy Kastner. I am very pleased with the service and attention I received through them. The process of gathering all of the needed information and forms was so much easier with Stacy there to walk me through things. Stacy and the staff ...

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TL Bailey
Reviews 1
2020-08-20 17:22

Do not use this for mortgage services----horrible ...

Do not use this for mortgage services----horrible bank with poor service. I did a refinance and was assure and have emails from bank telling me to forgo that month payment. I confirmed and have email from them to do so---then i get a alert from my credit system they put late payment on my account---...

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Corbett Potter
Reviews 1
2020-08-02 06:08

Stacy worked very hard to get me the best interest...

Stacy worked very hard to get me the best interest rate and into an affordable payment. Very pleasant experience and would recommend her to anyone considering a home purchase. She is an asset to First United Bank. Thanks again Stacy!

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JOHNATHAN ADAMS
Reviews 1
2020-06-23 00:08

Worst United Bank truly is a horrible place. I cl...

Worst United Bank truly is a horrible place. I close my account with them because their debit cards were trash that kept leaving me high and dry. Then they say I owe 110 bucks but won't tell me how, I did a debt verification letter and they ignored it. I gave them proof, they ignored it. They ke...

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Jimi Thompson
Reviews 1
2020-06-20 23:19

We're changing banks immediately.

We're changing banks immediately.

We didn't sign up with this bank. They bought our bank and it's been nothing but a pain in the backside since.

1) They wanted to hold my payroll checks for 3 days. I could understand if I worked for Shmuckatellii's Roofing Co. but I don't. I work for a Fortune...

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Eddie Crosby
Reviews 1
2020-06-15 07:28

Have done business with first United for around 25...

Have done business with first United for around 25 to 30 yrs . I started with Paul bass who has moved on up North ,then I finished out with bill elliot. Bill Elliott has been a great asset to my family and I. He has now moved on to do other things with out a alarm clock . Thank you so much bill E...

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Taylor Hildenbrand
Reviews 1
2020-05-26 22:16

Amazing customer service!! Best bank around for s...

Amazing customer service!! Best bank around for sure!! You can tell the front line staff is knowledge and cares about the success of every transaction. The bank as a whole reflects well the values they promote. Rare these days. We love FUB!

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Maribel Hidalgo
Reviews 1
2020-05-08 13:45

Sasan Vaughan was extremely helpful and patient wi...

Sasan Vaughan was extremely helpful and patient with us, she answered any questions or concerns we had, i would defenetly recommend everyone to go get your house loan here with these amazing people at first united thanks again susan for helping us fulfil our dream in becoming home owners .

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Mark Duffy
Reviews 1
2020-05-03 15:25

Shyla is a great advocate for her clients and alwa...

Shyla is a great advocate for her clients and always looking out for the best interests of her customer. There were a lot of unexpected ups and downs through the closing of a property I bought that took about 4 months. She exceeded normal expectations and went over and above helping me with the proc...

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Mike Nelson
Reviews 1
2020-04-19 13:34

Stacy Kastner with First United Bank is an absolut...

Stacy Kastner with First United Bank is an absolute joy to work with. She went above and beyond to ensure that we were well informed and more importantly, that we understand our entire loan process step by step. I highly recommend Stacy and First United Bank for your next home loan, great service,...

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PATRICIA KYLE
Reviews 1
2020-04-10 07:35

Stacy Kastner was so easy to work with, she made p...

Stacy Kastner was so easy to work with, she made processing two loans look easy. She was quick to respond to text or emails and never made me feel like I was asking ridiculous questions. I look forward to doing all my banking with her! I highly recommend First United Bank and Stacy For all your bank...

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Gigi Whisenhunt
Reviews 1
2020-03-21 19:50

Brooke Fields was exceptional in the process of my...

Brooke Fields was exceptional in the process of my home buying well with the many questions I had, she was never an unprofessional. She made the process extremely easy on my end although I know she made many calls on my behalf. Her skills showed daily and her bubbly personality was always a delight!...

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Eva Gonzalez
Reviews 1
2020-02-23 17:44

the loan process to purchase a house was so easy a...

the loan process to purchase a house was so easy and fast I didn't have to wonder for days, also I didn't have to make special trips almost all the paperwork was handle through the computer and e-sign easy and stress free not having to take off from work! email and internet was all I needed!!

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Ntxreiner
Reviews 1
2020-02-12 10:13

Shyla Whitlock was the most amazing loan consultan...

Shyla Whitlock was the most amazing loan consultant. This was my first home purchase and she was there every step of the way. Even after hours when I was reading papers and didn t understand something she was right there to answer my questions. The entire team of First United Bank has my loyalty and...

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Gary Work
Reviews 1
2020-01-23 19:59

I had the privilege of having a great experience w...

I had the privilege of having a great experience with refinancing my mortgage at First United bank in Durant ok this week. Shyla Whitlock and Susan Vaughn were the loan team. Both were kind,professional,and knowledgeable about the refinance program. I would definitely recommend First United.

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Jacob Mahaffey
Reviews 1
2020-01-14 06:33

Susan goes above and beyond to ensure that I get t...

Susan goes above and beyond to ensure that I get the home I want. When it doesn't seem possible Susan makes it happen. She helped me get a 600% return on my last investment and helped me secure a home with over $200,000 equity. While others wanted me to bring $120,000 to the table to close, Susan le...

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Alex Dennard
Reviews 1
2020-01-01 08:58

Shyla was so extremely helpful! Anytime I called h...

Shyla was so extremely helpful! Anytime I called her with any questions at all, even if she wasn't at work or had left for the day, she answered and took the time to help me with my questions. We had heard from so many people (including our own families) to gear up for an intense and frustrating pro...

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