First Road Emergency

3.4 · 47 reviews
N
Nivia Harrilall
Reviews 1
2020-11-07 16:17

Thieves

Thieves

I sent an email to Clinton, Rufus and Diana (Chief Executive Officer)
of 1st Help/Group on Monday 1st June. Not even a response.

I had an accident on 02 March 2020 and was taken to hospital.
First at the scene was Johnathan from 1st Help
I called my insurance company register my cla...

Read full review

J
Joyce Kare
Reviews 1
2020-10-12 14:58

It's sad to say this guys are scarmer for life in ...

It's sad to say this guys are scarmer for life in the middle of vulnerability they tend to take advantage of the situation.when all said and done they end up calling you with a private number claiming to be insurance company so as tow you car.Guys we need to speak out on this matters coz they can b...

Read full review

K
Kiroshen Govender
Reviews 1
2020-08-27 22:59

I am appalled and disgusted with the unprofessiona...

I am appalled and disgusted with the unprofessional service I have received from First Help, a division of First Group.

On 4 July 2020 at around 2:30am, I was involved in an accident whereby my car flipped and landed on the roof on Paul Kruger Road, Wilgeheuvel.

First Help was first on the sce...

Read full review

L
Lebogang Piki
Reviews 1
2020-07-07 06:57

These people prey on vulnerable people who have be...

These people prey on vulnerable people who have been involved in accident's, tell you the car will be towed for R600 to their workshop where they will send you quotes for repairs and start with repairs once you give them approval. The same day you call them and they say that you have to pay over R...

Read full review

J
jacque oldfield
Reviews 1
2020-06-08 09:59

Just wanted d to say thank you so much to Nelson f...

Just wanted d to say thank you so much to Nelson from First assist for coming to the rescue of 3 clueless ladies and Getting us safely out of harms way after our car had a blow out in the fast lane tonight. He is one incredibly amazing guy. Thank you so so much to the switch board team aswell for th...

Read full review

S
shaun smith
Reviews 1
2020-03-11 22:27

The first road tow truck did not follow instructio...

The first road tow truck did not follow instruction. I asked for it to be towed to Renew-it in Randburg. But they towed it to their yard instead. When I phoned they had all sorts of stories lying about where the car was. Very sneaky, would not use these guys again.

Read full review

K
Key DataJuggler
Reviews 1
2020-02-28 21:34

Firstly, thank you for Richard in his Ford bakkie ...

Firstly, thank you for Richard in his Ford bakkie towing vehicle [FX86JM GP] that took the time to help us in need. Our vehicle was damaged by those mindless, brain-dead rioters. They threw bricks through our windows. We tried to get back onto the M2 but it was blocked off by the police. Richard sai...

Read full review

A
Alda Wharren
Reviews 1
2020-02-24 07:54

Beware of First Help drivers responding to calls f...

Beware of First Help drivers responding to calls for assistance. Speeding and reckless driving to provide a great response time. Family returning from a school sporting tournament almost taken out on Witkoppen. Driver clearly did not understand road rules.

Read full review

N
Nicki Capazorio-Goncalves
Reviews 1
2020-01-23 23:56

Always so helpful, last year December I wrote my c...

Always so helpful, last year December I wrote my car off. These guys were the first on the scene they were not just concerned with towing the vehicle they made sure that we were all 100% okay before any mention of them even taking the vehicle.

I really appreciated the service given.

Read full review

J
Joshua Buijs
Reviews 1
2020-01-05 19:17

What a disgusting company, as mention by numerous ...

What a disgusting company, as mention by numerous other ratings. I was in an accident on the 21 January 2021, where Firsthelp were first on the scene, assuring me that the cost of towing to their repair shop would not be a ridiculous amount, only to receive an invoice the following day of 10500 just...

Read full review

View all reviews on Trustburn