These people prey on vulnerable people who have be...

These people prey on vulnerable people who have been involved in accident's, tell you the car will be towed for R600 to their workshop where they will send you quotes for repairs and start with repairs once you give them approval. The same day you call them and they say that you have to pay over R10,000-00 to get your car back. Their drivers do not inform the affected drivers about the terms and conditions and the back of the paper written in very small print with Grey ink. They make you sign the paper without even telling you about the costs. I called and spoke to Natasha, she took the driver's details and mine and said she would call me back in 10. Incident happened at 8:30 this morning, I spoke to Natasha at 9:30 this morning. I called her 17 times, it's either she's in a meeting or on a call. This is just a way to increase the costs that I'm supposedly have to pay after the towing guys said I'd be charged R600. Worst of all when I initially asked the guy about the cost he said he doesn't know, I asked him to give me an estimate because I need to know what I am working with, he then said R600. How is this my fault when your drivers prey on us at our most funerable moments, still in shock and confusion from the accident. They know very well that if they disclose the costs no one in the right mind will let them tow their car. This guy and I agreed about repairs with their panel beaters but took my car to storage.