What a disgusting company, as mention by numerous ...

What a disgusting company, as mention by numerous other ratings. I was in an accident on the 21 January 2021, where Firsthelp were first on the scene, assuring me that the cost of towing to their repair shop would not be a ridiculous amount, only to receive an invoice the following day of 10500 just for the towing and keeping it at a storage yard and not a repair shop as I was told would happen. Then I try and sort a payment plan out as I don't have the funds available due to loosing my job as a result of COVID, they tell me 'sorry we do not do nor accept any part payments and cannot help you'.
This is daylight robbery at it finest, I am shocked, disgusted and honestly have no idea how people can take advantage of those in vulnerable situations.