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Average ratingGreat
4.3/ 5

Based on 143 reviews

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What reviewers say about eShipper

Generated with AI from 143 reviews on Trustburn · updated 33 days ago

Customers generally praise the company for easy-to-use platforms, reduced shipping costs, and helpful staff, though some note that the website can be glitchy and pricing may be higher than competitors.
What does eShipper do?

eShipper is a shipping company that offers end-to-end services including courier, mail, LTL and air freight, as well as warehousing and fulfillment.

Are there any complaints about eShipper?

Yes, complaints exist regarding slow claim resolutions, with reviewers noting that refunds can take months or longer, and some describe the claims process as difficult or unresponsive.

AI-generated from reviews on this page. Verify anything important with the company directly.

Juan A.
Reviews 1

I’ve seen a massive improvement in our bottom line since switching to eShipper. Their rates are a huge step up from what you’d get with the major carriers, which has actually boosted our business profits by 10%. The online booking platform is smooth, and we haven’t had a single issue with their Brampton-based operations. It’s a smart move for any business looking to cut costs without sacrificing reliability.

Gravid Team
Reviews 1

The team at eShipper is phenomenal! Incredible customer service, very fast response times and they go the extra mile to ensure our customers receive their packages on time. The facility is clean, spacious and very well organized. We're always impressed with the operation and eshippers ability to scale right along side us. Thank you team eshipper! You are vital to our success.

Amanda Smith
Reviews 1

If I could post less than 1 star I would. The website is glitchy. Only works 1/2 the time. You have to put certain info in before you can put other info in, but they don't tell you that, you just have to know, or else it will glitch horribly. The rates aren't better than other places and you have to keep a manifest so it gets really complicated. I have processed shipments through here and the carrier has lost them, and Eshipper won't respond to me for me to get refunded, or compensated. I was told initially it takes 8-10 days to settle a claim and it has been weeks since then with no response. I have called, emailed, and updated the claims. What a waste of energy using their service.

Devin Ramoutar
Reviews 1

Abdul Syed made switching to eShipper incredibly smooth. He found my business on social media, saw the potential, and reached out with professional follow-ups that clearly explained the onboarding process. My first shipment went off without a hitch, and Abdul spent an hour patiently guiding me through every step. His approach felt genuine, and I’m grateful he took the time to connect, which is already saving me both time and money.

Arian Bashir - ETG Commodities Inc.
Reviews 1

I’ve been extremely impressed with the service at eShipper in Brampton. They offered incredibly competitive rates and their support team went above and beyond to ensure my shipments were handled correctly. A special shout-out to Ahmad AlAbid, who was genuinely invested in my business’s success and made the entire shipping process seamless. Highly recommended for anyone looking for reliable logistics solutions.

Georgian Bay Granola Company Ltd
Reviews 1

Ahmad at eShipper has been incredibly supportive, making the whole process smooth. I really appreciate the user-friendly website, which makes tracking and managing shipments a breeze. Plus, their rates are very competitive for the quality of service provided.

DMA Distributing
Reviews 1

eShipper’s team is genuinely helpful without the usual high-pressure sales tactics. They’ve gone above and beyond to assist me, especially when I made errors during the booking process. While their rates are on par with standard courier contracts, I love that I can compare prices across three different providers in Brampton at once, which cuts my quoting time significantly. The platform’s record-keeping is excellent. The only minor quirk is that the interface occasionally refreshes when entering details, but it’s hardly a bother. Highly recommend them for efficient logistics support.

DivineDuas
Reviews 1

As a startup expanding into international markets, I initially underestimated the complexity and cost of shipping my cards. Finding eShipper in Brampton was a game-changer; their team genuinely took the time to guide me toward the most suitable options, and their competitive rates finally made sense for a growing business. I especially want to acknowledge Zahera Sondarjee for her incredible support with those last-minute orders. Her attention to detail gave me total peace of mind. Highly recommended for anyone looking for reliable logistics support!

Toni
Reviews 1

I was blown away by the support I received from eShipper. As a complete novice when it comes to logistics, I really appreciated the hands-on guidance and clear, step-by-step instructions. I called their team in Brampton almost every day for a week, and they were incredibly patient, walking me through every detail. Using their platform made comparing courier rates across different carriers a breeze. It’s been such a simple process from start to finish. Big thanks to the team for making my first shipping experience so smooth!

Don
Reviews 1

eShipper has truly become a go-to for our shipping needs. Their platform makes it incredibly easy to compare rates from major carriers like FedEx, UPS, and DHL right away, so we can pick the best option every time. Whether we are sending small packages or handling LTL freight, the rates are competitive and the service is reliable. We also appreciate the customer support team—they are always attentive and quick to help.

Jamie Sholl
Reviews 1

Using eShipper has been a breeze. I approached it with some hesitation, expecting hidden fees like most discount shipping services, but they truly deliver on their promise to help businesses cut costs. It’s great that you can pick your preferred carrier to fit your specific needs. My account manager, Zahera, has been fantastic—super helpful whenever I’ve run into any online glitches. If your company sends out a lot of packages, I highly recommend giving eShipper a try.

Lucie
Reviews 1

Lucie from Brampton is a huge fan of Dushant’s customer service. He made the whole shipping experience at eShipper seamless, guiding her from start to finish with great professionalism. For anyone looking for reliable support with their logistics needs, Dushant is the person to ask. Highly recommended by a satisfied client!

Tin and Turquoise
Reviews 1

eShipper has been a game-changer for my logistics needs, particularly in Brampton. Their platform is intuitive and integrates seamlessly, but the real standout is their support team. They are always on hand to resolve issues quickly and efficiently. The sales staff is incredibly knowledgeable and ready to help with any shipping requirement, whether it’s courier, LTL, or freight. Great pricing combined with top-tier service makes them a reliable partner for any business.

Athletic Homestyles
Reviews 1

eShipper really stands out with their competitive rates and top-notch support. The team stays proactive, keeping a close eye on shipments and resolving any hiccups quickly. It’s refreshing to find a Brampton-based partner that helps us stay competitive on shipping costs. I’m confident we’ll be working with them long-term.

JP
Reviews 1

My experience with eShipper in Brampton was mixed. While their shipping options work, I found the credit card auto-billing to be a bit of a headache. There were some unexpected invoice adjustments and overcharges once my packages were shipped, so keep an eye on your final bill.

Northern Patio
Reviews 1

Finding a shipping solution that balances low costs with ease of use has been a game-changer for my business. eShipper’s platform stands out because it aggregates rates from major carriers, making it simple to compare options and book pickups online without any hidden fees. What really seals the deal is their support; my rep, Brad, is incredibly responsive and always ready to assist. If you are running a small enterprise or selling on platforms like eBay or Amazon, this is the service I’d recommend for hassle-free logistics.

Tim
Reviews 1

Switching our shipping partner to eShipper in Brampton has completely transformed our online operations and truly gives our buyers peace of mind. We had been searching for a reliable solution that wouldn’t fail us during peak sales seasons, and eShipper delivered exactly that. Accessing top-tier carriers like FedEx and UPS at competitive rates was a game-changer for us. On top of the affordable pricing, their user-friendly platform makes booking a breeze, and the customer support team is incredibly responsive. If you are looking to upgrade your logistics, making the switch to eShipper is an easy decision.

Bike Storage Solutions
Reviews 1

I’ve relied on eShipper for nearly twelve months now and couldn’t be happier with the service. Navigating their site is a breeze, but what truly earns a top rating is how quickly their team responds to support emails. In an era where clients expect more for less, eShipper stands out as a premier choice for managing shipments from Brampton to the rest of Canada and beyond.

Sol-R
Reviews 1

Working with eShipper has been a seamless experience. They truly streamline the shipping process, making it both quick and straightforward. I’ve been partnering with Ali, who provides outstanding support, keeps our specific requirements in mind, and proactively checks in on our shipments. It’s refreshing to find a team that consistently secures competitive rates without compromising on quality. Their service is reliable and efficient, and I highly recommend eShipper to anyone looking for hassle-free logistics solutions.

Hamilton's Theatrical Supply
Reviews 1

We weighed our options among various carriers and decided that eShipper offers the most competitive rates without compromising on quality. The service is definitely worth it. A big shout-out to Brad Connors from the sales team; he’s been incredibly responsive whenever we’ve run into any quirks with the online booking platform. His support made the experience seamless, which is exactly why we’re giving this a full five stars.

merch in motion
Reviews 1

eShipper provides a solid logistics experience, but there is room for improvement in the notification system. It would be great if the platform supported multiple email addresses for alerts and included the reference number in the subject line. This small detail would help teams easily identify which shipment the update refers to without digging into the body text.

TDS Cables Ltd
Reviews 1

Truly impressed with the level of service provided by eShipper. As a business owner in Brampton, I appreciate how seamless their platform makes managing all my shipping needs—from quick courier drops to heavier LTL freight. It’s great to have a reliable partner who handles the logistics efficiently so I can focus on growing my company. Highly recommended!

Kav
Reviews 1

Managing logistics is often a headache for any ecommerce brand, but eShipper has streamlined the entire process for us, from sourcing to fulfillment. We have saved a significant amount on shipping costs thanks to their competitive rates, but what truly sets them apart is their support. Gagan handles our inquiries with a level of attention that is hard to find elsewhere. It is also refreshing to see a company that is continuously refining its services to improve the customer experience. This is not average service by any means. If you want to optimize your shipping and fulfillment operations, I highly recommend giving them a try.

Brandon Morrrison
Reviews 1

Working with eShipper has been a fantastic experience for our business. They not only helped us cut costs on shipping but also offered solutions that were far more convenient than our previous providers. The customer support team is exceptional—it genuinely feels like they have your back whenever you need them.

The Tea Brewery
Reviews 1

Choosing eShipper as our primary logistics partner has been one of the best decisions we’ve made. While their competitive rates and user-friendly platform are great, what really sets them apart is the quality of their human support. It’s rare to get real help these days, and eShipper delivers. We were fortunate to work with Dushant Dayal, who has been exceptional. He consistently provides top-tier service, making the shipping process smooth and stress-free for our business.

Paul Cox
Reviews 1

As a shipper based in Canada, I’ve been using eShipper for about two years and the savings have been incredible. Their rates for both ground and air freight are significantly lower than what I get with standard carrier accounts. In fact, it’s now cheaper for me to use next-day delivery to send packages to Kansas than it is to pay for the slower 2-3 day shipping option I used to rely on. The team really goes above and beyond, too. Amanda Martyniuk is always ready to help with any specific needs or questions. If you’re a business looking to cut costs and streamline your logistics, I highly recommend giving them a call.

Clothes & Roads
Reviews 1

eShipper has been a game-changer for my online store, especially with their competitive rates. I also want to highlight the outstanding support from Hiba. She is incredibly responsive, always takes the time to explain things clearly, and answers questions much faster than most. Highly recommend!

cindy rees
Reviews 1

eShipper has been a reliable partner for us here at SimCan. I’ve consistently had a great experience with their team, especially Steve, who is always patient and knowledgeable when I need help with specific shipping questions or issues. Their end-to-end logistics support makes the whole process much smoother for businesses. I highly recommend eShipper to any company looking for dependable service.

Andrea
Reviews 1

We’ve been a customer of eShipper in Brampton for just over a year and consistently recommend them. Our account manager, Amanda, is phenomenal—she’s incredibly responsive and handles any issues immediately. With their reliable courier, LTL, and fulfillment services, they’ve made our logistics seamless. I’d happily give them ten stars!

Shaheed Rana
Reviews 1

I’ve been working with eShipper for about half a year now and have been really impressed with their service. Amanda Martyniuk has been a standout contact for us—she’s always proactive and makes sure our specific requirements are handled smoothly. It’s refreshing to have a partner in Brampton who genuinely listens and delivers.

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About eShipper

One of the top shipping companies,eShipper offers end-to-end shipping services including courier, mail, ltl and air freight, warehousing and fulfillment.

eShipper is a leading shipping company that offers comprehensive end-to-end shipping services to businesses of all sizes. With a focus on providing reliable and efficient courier, mail, LTL, air freight, warehousing and fulfillment solutions, eShipper has established itself as one of the top players in the industry.

At eShipper, we understand that shipping can be a complex and time-consuming process for businesses. That's why we offer a range of services designed to simplify the process and help our clients save time and money. Whether you need to ship small packages or large freight shipments across Canada or internationally, we have the expertise and resources to get your goods where they need to go.

One of our core strengths is our courier service. We work with some of the most trusted names in the industry such as FedEx, UPS, DHL and Purolator to provide fast and reliable delivery options for businesses across Canada. Our online platform makes it easy for clients to book shipments online 24/7 from anywhere in the world.

In addition to courier services, we also offer LTL (less-than-truckload) shipping options for larger shipments that don't require a full truckload. This allows businesses with smaller shipment volumes to take advantage of cost-effective transportation options without having to pay for unused space on a truck.

For international shipments by air or sea freight,eShipper has partnerships with major airlines such as Air Canada Cargo,Lufthansa Cargo,KLM Royal Dutch Airlines,Cathay Pacific Airways,and many more.We also have relationships with major ocean carriers like Maersk Line,CMA CGM Group,Hapag-Lloyd AG,and others.This enables us provide competitive rates while ensuring timely delivery.

Our warehousing solutions are designed to help businesses manage their inventory more efficiently while reducing costs associated with storage space.Our warehouses are strategically located across Canada which means faster transit times at lower costs.We also offer fulfillment services which include pick-and-pack operations,labeling,bundling,kitting,and other value-added services.Our technology-driven approach ensures accuracy,speed,and efficiency throughout every step of this process.

At eShipper customer satisfaction is our top priority.That's why we have invested heavily in technology platforms that enable us provide real-time tracking information so customers can monitor their shipments from pickup through delivery.Our team is available 24/7 via phone,email or chat support,to answer any questions you may have about your shipment status or any other concerns you may have about your logistics needs.

In conclusion,eShipper offers an extensive range of end-to-end shipping solutions designed specifically for businesses.With over 15 years experience in logistics management,eShipper has built its reputation on delivering exceptional service at competitive prices.Whether you're looking for courier,LTL,freight forwarding warehousing or fulfillment solutions,you can count on eShipper as your trusted partner in logistics management.

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