ePremium Insurance

4.4 · 308 reviews
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Billy Fitzgerald
Reviews 1
2020-09-23 19:24

I will never use this company again, Service is ga...

I will never use this company again, Service is garbage and rates are not even good. Only reason i ever signed up in the first place is that my landlord recommended them to me. Never had to deal with a claim but it seems from going down through previous postings they have issues dealing with that to...

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Sam Cheng
Reviews 1
2020-09-07 09:25

Needed renters insurance right away for new apartm...

Needed renters insurance right away for new apartment..The leasing office recommended ePremium to me..did everything online really fast and they even sent my info to the leasing office really fast...I did the one time payment for full year of my lease..it is cheap..but good coverage..Thanx ePremium!...

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Tai Williams
Reviews 1
2020-08-28 17:42

Well what I can say is that the customer service r...

Well what I can say is that the customer service rep was awesome she took her time with me she explained the different policies which I needed two to have for my apartment unit I'm moving into in Three days I Appreciate honesty an the plans she helped my to chose from my experience with the premium ...

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Daniel Allison
Reviews 1
2020-08-23 20:12

I have worked with E-Premium for the last few year...

I have worked with E-Premium for the last few years while working with my current organization. The company is FANTASTIC! Definitely the best insurance company I have ever worked with. The company itself is expedient with claims and offers great customer service. They also offer the lowest prici...

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Sean Shawn
Reviews 1
2020-08-20 02:10

every year, expect the insurance to go up. Mine we...

every year, expect the insurance to go up. Mine went up 5$. When I asked why, "its the underwriters". When I asked what was the change to insurance policy - "nothing". 1$ processing fee if you dont renew your insurance early by THEIR set date. Not when you should renew. but 18 days earlier for me.
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Mike Hill
Reviews 1
2020-08-19 20:24

Well...

Well...

I haven't had to make a claim or had any business dealings with the company as of yet...

...the 5 star rating is specifically for the agent who assisted me with coverage. She was just as helpful and friendly as possible. Total win dealing with her...I actually wish every customer serv...

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Jen Jones
Reviews 1
2020-08-14 01:51

Hassle and a scam. I had a policy with them for a ...

Hassle and a scam. I had a policy with them for a year as recommended by my landlord. They sent me a renewal notice about a week ago - which I was fine with. Today I get a notice of cancellation for non-payment of an automatically deducted payment?? No one at the company can tell me why the payment ...

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Judy Abbey
Reviews 1
2020-08-12 19:00

The agent was amazing, friendly, professional and ...

The agent was amazing, friendly, professional and was willing to explain everything I needed to know. I wish I could remember her name. She was from Cincinnati, Ohio. Never bought renters insurance and she spent a perfect amount of time explaining. Not pushy nor hard sell, just did the profess...

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Tiffany Haynes
Reviews 1
2020-08-07 05:20

ePremium has been a great resource for our propert...

ePremium has been a great resource for our property management company. Everyone that I've had to work with regarding our account has been super helpful and the turnover time in getting something completed is super quick. I highly recommend them for any property management company.

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Pocah On the Come up
Reviews 1
2020-08-05 01:33

If you can avoid this renters agency ! Do so by an...

If you can avoid this renters agency ! Do so by any means. They have 0 customer service skills & their wait times for calls is beyond ridiculous. Every time I called it was over an hour long wait. Oh , don t forget to plan for that hour long + wait to cancel your insurance plan with them because the...

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Pam D
Reviews 1
2020-07-21 08:20

They are familiar with where I am moving so signin...

They are familiar with where I am moving so signing up was very easy. You have a choice of paying monthly or annually with a small savings if paid annually. My only issue was I thought theu were a bit pricey compared to policies I've had in PA.

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Preserve at Spring Creek Apartments
Reviews 1
2020-07-19 05:19

Working with ePremium is the best! Any request is ...

Working with ePremium is the best! Any request is addressed the same day. The e-Deposit option is a great option for renter's, and the insurance they offer is affordable and caters to the renter. I would definitely recommend ePremium to all my renters and friends!

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Felisha Miller
Reviews 1
2020-07-08 17:12

ePremium is not just a vendor they are a Partner. ...

ePremium is not just a vendor they are a Partner. They follow up regularly and take the time necessary to make sure that all communities are on track and meeting expectations. Joining forces with this team has proven to not only be a value to our management team but also each owner. We look forwar...

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hayleyoneal
Reviews 1
2020-07-06 03:54

My husband and I are using e-premium for our rente...

My husband and I are using e-premium for our renters insurance. Our agent, Christina Heard, was extremely professional and kind while walking me through the set-up process. She handled my questions like a pro, knowing precisely how to answer, despite my being sick and struggling to speak over the ph...

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TaShunda Chapman
Reviews 1
2020-07-04 00:56

My experience with E-Premium insurance was beyond ...

My experience with E-Premium insurance was beyond amazing. Christina made sure to carefully answer all my questions and address my concerns. I am grateful to have worked with her and looking forward to my new coverage with the company.

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javeria muqtadeer
Reviews 1
2020-07-02 19:26

Bought their renter's insurance. Terrible customer...

Bought their renter's insurance. Terrible customer service. If you ever open up a claim, they will force you run around in circles and claim they never received documentation, pictures, receipts after multiple re-submissions, when you can clearly see that they did, and have even acknowledged that th...

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Melanie Matthews
Reviews 1
2020-06-26 03:30

The company i am currently employed with offers Ep...

The company i am currently employed with offers Epremium Insurance as a security deposit option. When i started i had never heard of them before but soon realized what a great option Epremium was! Fast forward two plus years working with Epremium insurance for my tenants has been a great experience....

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