eBridge Connections

4 · 28 reviews
A
Amber
Reviews 1
2020-09-28 01:57

This company is a complete sham. Do not use or tru...

This company is a complete sham. Do not use or trust this company for any of your business or technology integrations. My company is 10 months into a software integration with them, and it STILL isn't working properly. We have reached out multiple times to their support team, we have emailed every p...

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SONIA NASH
Reviews 1
2020-09-15 20:58

I use the eBridge portal on a daily basis Monday -...

I use the eBridge portal on a daily basis Monday - Friday. I deal with many different Canadian & American Retailers through their portal. Everything runs smoothly 99% of the time. For the odd 1% issue I contact eBridge and their Support Service helps solve my issue in a timely and professional ma...

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Don Sweeney
Reviews 1
2020-09-02 06:06

Can't get to the finish line. After months of work...

Can't get to the finish line. After months of work, pulled the plug. Can only manage straight line connection. Can't supply ant meaningful reporting to diagnose errors. Not useable for a business that has thousands of transactions weekly.

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Shaun Nack Nack
Reviews 1
2020-07-22 14:45

AVOID!

AVOID!

I reached out 5/1/2019 for an EDI integration our company needed. Our strict deadline was 7 weeks for a launch with a new retail partner. eBridge said they weren't able to guarantee unless we paid an "upcharge" to expedite the work. We declined the upcharge and eBridge assured us it would ...

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cindy foster
Reviews 1
2020-06-16 16:27

Outstanding product, and people. Nothing in busin...

Outstanding product, and people. Nothing in business is perfect, but what is, is eBridge Connections treating me as not just their customer, but as their partner. Their troubleshooting and positive outcomes are beyond compare. I have done EDI for 40 years, this is the best in class in every way!

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Amir Tajer
Reviews 1
2020-05-11 15:46

These people are just a bunch of con artists. We h...

These people are just a bunch of con artists. We have paid them over $33,000 and the project was supposed to be done in less than three months and after lying and lying for 2 years we still have nothing.
They just ignore you for a few months and then contact you that they have figured it out and th...

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stephanie pointet
Reviews 1
2020-03-11 09:05

i want to update this with - it was never correct...

i want to update this with - it was never corrected and they lied to visa. It s fine and dandy that they post a polite reply- but they never reached out to correct their missteps.

If you work here, quit, and work somewhere with integrity- Literally any other company.

In the world of EDI and ...

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Jen Navasca
Reviews 1
2020-02-15 16:52

Our company has worked with eBridge on more than o...

Our company has worked with eBridge on more than one occasion and each time, they have been really helpful. eBridge helped us to automatically transfer online orders from our webstore into our ERP system. They were able to customize the code so that the orders translated correctly, the way we want t...

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Christopher Collins
Reviews 1
2020-02-13 10:49

eBridge helped us integrate our Magento site to a ...

eBridge helped us integrate our Magento site to a legacy ERP system. Although the project took a little longer than everyone expected we're very pleased with the final product. Their continued support has been fantastic too. We appreciate their response times and willingness to escalate "issues" whe...

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Angie Raheb
Reviews 1
2020-01-12 13:47

Our EDI eBridge integration system works so well, ...

Our EDI eBridge integration system works so well, we seldom need to contact support. For the few times we needed them, the support team is excellent, very helpful and get back on a timely basis. Our account rep calls from time to time to see how things are going and is also very supportive. Thanks f...

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