E.piphany Inc.

4.5 · 203 reviews
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Lawrence Martin
Reviews 1
2020-10-24 02:19

I've stayed at The Epiphany several times over the...

I've stayed at The Epiphany several times over the past year and I strongly recommend the hotel. The pros are location, friendly staff and a plethora of restaurants and shops around the hotel. The rooms are new, modern and compact. Excellent beds and bedding and premium bauthrrom amenities.

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Katie Bishop
Reviews 1
2020-10-23 18:43

This was my fourth stay at The Epiphany hosting a ...

This was my fourth stay at The Epiphany hosting a group of clients and it was wonderful as usual. The hotel itself is beautiful, clean and in a great location. The staff is even better - they are genuine, kind and very attentive people. I can always trust The Epiphany to have a flawless stay and eve...

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Ross Johnson
Reviews 1
2020-10-20 10:38

Staff at the Epiphany were pleasant as usual. We a...

Staff at the Epiphany were pleasant as usual. We ate at the recently opened Nobu. The restaurant is small, but well designed. The west wall is open air to Hamilton which is nice. Food was great. The menu is similar to the Malibu location and much smaller than Aspen.

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Ben Jackson
Reviews 1
2020-10-20 00:05

Hotel did not have the correct room type I had res...

Hotel did not have the correct room type I had reserved when I showed up at check in (king bed) so instead I was given an accessible room with full beds. The room was pretty nice and the bed had a great mattress. The bottle of water in the room was hilariously expensive. I put the hang tag on the do...

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Earl McCauley
Reviews 1
2020-10-18 03:34

The interior design and decor has a minimalist app...

The interior design and decor has a minimalist approach; understated but having richness. This is our preference and provides an soothing and relaxing environment for us. One element we REALLY appreciated (and miss about Japan); the toilet was not next to the shower/tub. It was in its own room. I...

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Mary Armstrong
Reviews 1
2020-10-12 21:43

My stay at the Ephinany was simply put: perfection...

My stay at the Ephinany was simply put: perfection! From the warm welcome to one of the valet driving me to Stanford, every staff member I came in contact with, brightened my day. The room was uber-comfortable and clean, and the food was scrumptious. I would highly recommend staying there for work o...

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Star North
Reviews 1
2020-10-06 11:24

I came last minute no reservation and was given a ...

I came last minute no reservation and was given a room with a huge discount on price on a very busy night in town. Staff accommodated my food sensitivities. The food for room service was truly excellent healthy delicious. And room service was lightning fast. All service was lightening fast. Very gre...

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Newton Neto
Reviews 1
2020-10-02 17:11

The hotel is new very nice and the staff is very a...

The hotel is new very nice and the staff is very attentive. in some moments the hotel can offer services that are below what is expected of a hotel located in this region. It may even be because this hotel is boutique type, but still I expected things like notice of service disruption like water and...

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Arek Sredzki
Reviews 1
2020-10-02 15:49

The building is gorgeous and is in an incredible l...

The building is gorgeous and is in an incredible location. The restaurant made a great duck confit. Breakfast was okay, salad had too much dressing, very watery orange juice. Rooms were nice but the bed was subpar for a 5 star hotel.

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Meredith Johnson
Reviews 1
2020-09-27 15:57

The Epiphany was the perfect place for me to stay ...

The Epiphany was the perfect place for me to stay in Palo Alto. The hotel is in downtown district with a wide variety of restaurants and bars to entertain you during your stay. My room was clean and comfortable. I will definitely stay there again!

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Pampa Dutta
Reviews 1
2020-09-20 10:50

Amazing hotel at the heart of Palo Alto. It s pric...

Amazing hotel at the heart of Palo Alto. It s pricey but very fancy. Excellent customer service and amenities. Love their automated everything in the room especially the sensor controlled and heated toilet. The huge Wall mounted TV is a bonus. Very well stocked room and the amazing restaurant downst...

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Leilani R
Reviews 1
2020-09-09 04:35

Kind of disappointed! I went for my birthday and w...

Kind of disappointed! I went for my birthday and wished I didn t! The food was forgettable. I was expecting an elite restaurant but this was more like a hotel lobby place. People coming in & out from the elevator, travelers having a drink at the bar. For the price, I expected more. A special experie...

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Matt Bush
Reviews 1
2020-09-02 20:41

Best hotel in Palo Alto and will be better once No...

Best hotel in Palo Alto and will be better once Nobu opens Summer 2017. Walking distance everywhere including bars, restaurants, Stanford University, Stanford Mall. Modern and comfortable rooms, great staff, gym available over the road

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Michal Jelinek
Reviews 1
2020-08-19 18:27

One week trip to Palo Alto, very tough program, th...

One week trip to Palo Alto, very tough program, the Epiphany covered my back. Normally staying in the Four Seasons but I gave this hotel a chance and rightly so. All worked without glitch, friendly and helpful staff, overall ambience, valet parking... Just great. The only fault - one day they couldn...

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Suba Vasudevan
Reviews 1
2020-08-19 12:01

I was near the functional elevator and it was bad....

I was near the functional elevator and it was bad. I did not sleep the two nights I was there. When I called down close to midnight once, a kind gentleman said this is a noise free hotel and he would personally chase away or throw out anyone creating a ruckus. But I tried telling him it was the non-...

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Sydney DeMarco
Reviews 1
2020-08-17 18:28

My husband and I wanted to stay in downtown Palo A...

My husband and I wanted to stay in downtown Palo Alto after my birthday dinner at NOLA. The Epiphany is conveniently located within walking distance to bars, and close enough drive to the Stanford Shopping Center. Upon arrival we were greeted by friendly valet, bellhop and front desk staff. After be...

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Wayne Lu
Reviews 1
2020-08-07 03:43

During check-in, requested a late check out from s...

During check-in, requested a late check out from staff which they promised, but had to call them up on the last day to remind them.

Did not send hotel stay folio despite promises and had to make repeated phone calls to chase after a simple email receipt.

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Tracy @Dishcrawl
Reviews 1
2020-08-02 06:19

This place is so cute and new! I love it and it's ...

This place is so cute and new! I love it and it's situated right in the heart of everything. Lure and till the restaurant downstairs is so amazing and the cocktails there are to die for! The business lounge area is great too and they have a great balcony! #dishcrawlapproved

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Laura Dickey
Reviews 1
2020-07-26 12:44

So close to perfect. Really lovely, sleek, Japanes...

So close to perfect. Really lovely, sleek, Japanese-inspired style, very well appointed, amazing location in the heart of downtown Palo Alto, neat train, shops, restaurants. It would easily rate 5 stars, except for one thing: no electrical outlets near the beds. I talked to the management about this...

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Heather Hopkins
Reviews 1
2020-07-21 15:09

I really enjoyed all of the surprise touches I fou...

I really enjoyed all of the surprise touches I found in the Epiphany, from the art hidden in little nooks of the common areas to the fine detail in the room decor.

I also very much appreciated the diversity in staffing both in the hotel and the restaurant. Someone has obviously put some thought a...

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Rob Roj
Reviews 1
2020-07-20 17:42

The hotel lobby is a bit cramped but we were there...

The hotel lobby is a bit cramped but we were there for Nobu. The service is pretty good at Nobu considering it was the second week they were open. We are not impressed by the quality of the raw fish. But the classic dishes were excellent: the lobster, the popcorn shrimp, the okra, the shishito peppe...

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M Starr
Reviews 1
2020-07-06 18:08

The hotel is taking good Covid precautions. When ...

The hotel is taking good Covid precautions. When I called to book the room the man that helped me was very courteous and helpful. He answered all my questions and knows the area very well. When you are visiting a place for the first time that is important. The decor is beautiful. It will make y...

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Ben Chang
Reviews 1
2020-06-19 12:53

We had light snack at Nobu. There were only a few ...

We had light snack at Nobu. There were only a few items on the menu but they were good. The spicy tuna, especially, was savory and balanced, and Japanese inspired. The seaweed used was high quality. Cocktails were well made, not too sweet. Wasn't cheap but worth the price

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Lisa Valdivia
Reviews 1
2020-06-19 11:56

Bottom line. Was extremely happy with our stay and...

Bottom line. Was extremely happy with our stay and will recommend Epiphany to friends and family. Staff were super all around and obviously had good training and understanding of providing quality customer service. We received an upgrade to a suite (upon my asking since we were celebrating our anniv...

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rachel lin
Reviews 1
2020-06-10 11:26

We picked this hotel for a staycation. It is one o...

We picked this hotel for a staycation. It is one of only a few in the heart of downtown Palo Alto. It sits at the end of downtown and very easy to walk to where we had reservations for dinner. The staff was AMAZING!!! I cannot tell you enough. Working in customer service, I notice and appreciate ...

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Doug Baer
Reviews 1
2020-06-09 13:14

When I travel, the most important things to me are...

When I travel, the most important things to me are a safe hotel with comfortable, quiet rooms. This place delivers with excellent service and a convenient location: the Palo Alto Caltrain stop and transit depot are walking distance, as are a many restaurants and shops.

It is pricey, but only a bi...

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