Doctor Clic

3.4 · 81 reviews
doctorclic.es Write a review
J
Josep Maria Urgell
Reviews 1
2020-12-27 13:09

ARE A DANGER !!! -> I bring a iphone6 from my bloc...

ARE A DANGER !!! -> I bring a iphone6 from my blocked daughter who has not just started. I have a receptionist who does not listen very much to what I explain. Finally it gives me two solutions. Update OS or restore the iPhone. I make it clear that you do not restore anything that I do not have a ba...

Read full review

J
Javier Moreno
Reviews 1
2020-12-01 02:32

Take the iphone for a problem already diagnosed by...

Take the iphone for a problem already diagnosed by apple as "manufacturing error in a limited series". After they checked it, they told me that Apple was wrong and they only replaced the battery. After taking it to another more professional service they solved it in just two days. I will never come ...

Read full review

S
Sandra Zoroa
Reviews 1
2020-09-20 21:14

Correct and fast service. Attention of the boy ver...

Correct and fast service. Attention of the boy very kind and attentive. Informed at all times of the repair of my laptop. Effective As against ... the girl who is face to the client very reluctantly and with little empathy towards the client. I did not feel like attending to me or showed any interes...

Read full review

A
Albert Punyet
Reviews 1
2020-09-15 10:21

Excellent for its professionalism, speed and effic...

Excellent for its professionalism, speed and efficiency. My case: I arrived without an appointment, they checked my Mac Pro (it did not start) in 5 minutes, after quick tests they informed me that it was not serious and that it was already working normally. They asked me if they could have him under...

Read full review

J
jessica ramos
Reviews 1
2020-09-07 23:45

Very bad attention, the girl who attended us did n...

Very bad attention, the girl who attended us did not have any desire to help us, we explained the problem that the iPhone had, she opened it and said that it had rusted screws because water entered it and that it was not under warranty and that the repair was worth 600 .
When the iPhone makes it ...

Read full review

A
Argeniz UMDP
Reviews 1
2020-08-07 09:22

Terrible site! I have been told that they would re...

Terrible site! I have been told that they would repair my computer in less than 10 days have passed 15 and have not repaired the computer at all because it did not cover the warranty of my keyboard, I have gone to another site and I have done so quickly and easily.
Avoid this place !!!

Read full review

K
Kevin Kleinmann
Reviews 1
2020-08-04 08:34

The reception and welcome is not very friendly and...

The reception and welcome is not very friendly and you get the feeling that they aren't really interested in you nor in your problem. The girl at the reception was not friendly or polite and told me that to fix my very small problem it would be at least five days. When I told her that I would be lea...

Read full review

F
Franco Lanzinetti
Reviews 1
2020-07-04 20:41

Terrible experience.

Terrible experience.
I took my mac for a diagnosis they took 17 days, which I had to call 3 times to remind them that they had told me 10 days. When they gave me the budget they told me that for a screen change it was 690, my partner had taken it months ago and they had told him 590, that they ...

Read full review

J
jeanpierreg
Reviews 1
2020-07-04 07:27

Very professional,

Very professional,
I have been several times to resolve a minor issue, they have resolved and they have not charged me anything

Read full review

E
Eduard F. Vinyamata
Reviews 1
2020-07-01 20:51

Excellent service. They took in my computer for a ...

Excellent service. They took in my computer for a free diagnosis, and when they found out that the problem was that the internal screen cable had unplugged itself, plugged it back in and charged me nothing. I appreciate the honesty and will come back here for any of my future repairs.

Read full review

R
Roger Capdevila Cano
Reviews 1
2020-05-19 13:54

They did not solve my problem with the Airpods. In...

They did not solve my problem with the Airpods. In addition, the repair that theoretically provided as an Apple technical service, did not appear in any Apple database. When they went to the Paseo de Gracia store, they replaced them without any inconvenience, a solution that was never offered to me ...

Read full review

D
David Margendorff
Reviews 1
2020-05-13 12:36

Be careful with personal data: I gave my Macbook f...

Be careful with personal data: I gave my Macbook for a diagnostic since I constantly gave me an error. I left the Mac in their store and was told it would take 2-3 days. Yesterday I received a call that they needed my password. Is was hesitant at first but then provided the password. Today I followe...

Read full review

A
Andrea La Valleur-Purvis
Reviews 1
2020-05-13 00:31

Went to this shop via Apple support appointment, r...

Went to this shop via Apple support appointment, received quote for MBP screen replacement, which as expected, was very expensive. As a profesional creative, I need fast turn around time and am willing to pay extra. They insisted they would need to keep my laptop the entire time, even while the part...

Read full review

C
Chris Barklem
Reviews 1
2020-05-11 16:22

I booked an apointment at 10:40 through the offici...

I booked an apointment at 10:40 through the official apple website. Then waited outside for over an hour in the rain (then had to leave). I contacted them via email and they stated that a keyboard repair would take 7-10 days.

This statement "On average the repair itself is around 2 hours before a...

Read full review

P
Pablo de pastors
Reviews 1
2020-05-08 08:27

I have taken to fix a 2012 imac, they have not bee...

I have taken to fix a 2012 imac, they have not been able to do it because it is out of print, so far so good. I ask that the data be recovered and they offer to do so and provide a hard drive. What is my surprise to see that they have charged me for the hard disk (Toshiba canvio basic 1tb - it is fo...

Read full review

M
Marc Alessandro Alati Rodriguez
Reviews 1
2020-04-26 13:10

Site scam, they try to get you to the last cent th...

Site scam, they try to get you to the last cent they can for any arrangement. The last time I took it to do a screen transfer from one mac to another and they said they could not when they were exactly the same, one was from the end of 2013 and the other 2014, and they wanted me to pay 570 . Now I ...

Read full review

J
Jaime Pascual
Reviews 1
2020-04-13 11:28

Bad attention from the boy who has attended us. Th...

Bad attention from the boy who has attended us. The worst thing is that it tells us that the headphones are not authentic but a copy. We have contacted Apple and they have evidently confirmed that they were original and had a fix.

Read full review

L
Luis Bosch
Reviews 1
2020-03-21 03:03

I request an appointment for a technical visit 28 ...

I request an appointment for a technical visit 28 Oct 2020. I have an Apple Pencil to repair because the battery had died. They have me waiting for 45 minutes because they were checking it to see if it charged even though I had told them that it did not charge, and finally they tell me that they do ...

Read full review

N
Nuria Aguade
Reviews 1
2020-03-08 22:48

The express repair service is only if they have pa...

The express repair service is only if they have parts, but they do not have stock in the store so it was not worth anything to me. The saleswoman believes that it is not necessary to comment on the stock on the web because "nobody would read it". It would have been helpful to me. Incomplete informat...

Read full review

J
Javier Triginer
Reviews 1
2020-02-10 23:13

Bad experience. I booked an hour through the Apple...

Bad experience. I booked an hour through the Apple website to change the battery of my iphone and it turns out that when I arrive they tell me that they have no batteries left in my model. I suppose it is not their fault since Apple could take it into account before giving you time in one place or a...

Read full review

A
Alexander Pushkin
Reviews 1
2020-02-08 05:32

I came because after deleting the content and sett...

I came because after deleting the content and settings of the iPhone it would not stop me activating it again. The girl at the reception told me that maybe my plate had been damaged and it would never work anymore. Well, somewhere else they fixed it for me for 20 bucks without any problem. Go to an ...

Read full review

J
J.MARCOS BERMEJO CASAS
Reviews 1
2020-02-07 22:28

Terrible service. My son owns a Macbook pro from O...

Terrible service. My son owns a Macbook pro from October-2019 with an official apple warranty. In February-2020 the official service is taken to repair for liquid spillage and the motherboard is changed at my expense, indicating that the laptop continues with the official Apple warranty. In December...

Read full review

J
Judit Aranda
Reviews 1
2020-01-21 04:02

Attentive Apple users who come to this authorized ...

Attentive Apple users who come to this authorized center to repair their computers!
Apart from an extremely unfriendly treatment I was budgeted to fix the keyboard of my computer in more than 400 euros. I took it directly to Apple and ... surprise! It is one of the models with keyboard affected by ...

Read full review

D
Debai 9
Reviews 1
2020-01-03 12:35

Very good technical service, I have worked with th...

Very good technical service, I have worked with them indirectly and no problem.
In personal opinion I think they are very professional and they always explain things as they are, their times and the failure that the device may have (that the devices have failures is normal)

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn