My Primary Care Partner for years was no help whatsoever in matters regarding my health- the extent of his usefulness as a medical professional peaked with a zithromax perscription for a sinus infection. Often he could offer no explanation or solution at all for my health problems, so I naturally st...
Was turned down because I did not have an appointment you should not be called docs on call i did not want to set in an ER for something that Whould not take very long I spent money to get to you guys because I did not want to waste time at an ER or what tell morning I have been very sick for two we...
I just tried to set up a visit and the receptionist was incredibly condescending and just not helpful. She claimed to be repeating information to me that I did not receive at my last visit. The information could have been relayed in a more professional manner.
This shouldn't be called "Docs on Call". It's "Primary Care Partners - Weekend Hours". You have to be an existing patient, and still have to make an appointment, AND the appointments fill up super fast. I was lucky someone cancelled their appointment, so we snuck in on Statuary at 1pm, with my sic...
Well I called because I was having issues with medication and it said to call the doctor. So I called and the first woman I got transfer to told me to call the pharmacy... Then I called back to talk to a supervisor and there wasn't one there so she said she put me on speaker phone so everyone could ...
Typically I have decent experiences with Docs on call. However, this evening when I called to see if my results for something very important were back yet the receptionist was extremely rude, unprofessional, and not helpful whatsoever. She said her name was Diana, and I sincerely hope she learns how...
Unbelievably rude and flagrant liars. The policy advertised is totally and actively being subverted by the receptionist and the supervisor who do anything in there power, it would seem, to seditiously deny an applicable service based on what they provide as just reason is in reality the most femoral...
This was my first visit I have gone to DOCS On Call and received great care. I had an appointment and was in & out quickly. Prescriptions were call into the pharmacy. The doctor was great and all the staff!
Horrible to go to, male Dr didn t give me any pain medicine for my swollen fingers, hand and wrist. I told him my pain is at least 15, on a scale of 1-10. I told him 800 mg of ibuprofen wasn t even touching the pain and I took four of them today
I've always loved docs on call. All the receptions at docs and pediatrics are very nice and caring. Ive been going here since I was an infant, and now I take my 1 year old there as well. They are so great and have the nicest doctors. They always get you in fast and provide you with all helpful healt...
We arrived the receptionist was not logged into her computer yet. After waiting over 5 minutes to get checked in while this lady logged into her computer, she said we where ten minutes late and she marked us as a no show! I was standing in front of her the whole time! My sick child was denied her do...
Really should change the name. Docs on call suggests that they are on call. Not that they require an appointment to see a doctor. How is this any different from a normal doctors office? Should also remove that you are urgent care facility. People normally don't have time to make an appointment if it...
Very generous and cared for me. Was solid on diagnosis and also treated my wife great too when she needes to be there. Keep up the good work docs
I had occasion to use Docs on call yesterday. It was a Sunday. I had serious back pain that was making it impossible to even stand up. We called Docs on Call as my primary physician is part of that larger team and I didn t think I could tolerate 24 more hours of that pain as I waited for his offi...
We have been waiting for a week and one day now for our sons Covid-19 test results. We called to follow up and the nurse informed us that they and or the lab at Saint Mary's lost his sample.
Donald and Shanea W.
We have had to take our daughter a few times & they are always so nice & professional.
I come here often and I get great care for the most part. I have a skin condition I keep coming in for and they won't take the steps to figure out what's going on with me, I have scabs on my face that haven't healed and that's a sign of cancer, which may be unlikely but they don't take it very serio...
The staff is amazing, empathetic, and just great people. Dr. Sullivan is very kind, he made me feel comfortable, showed much empathy for the situation I was in. He is a great professional i plan to make him my PCP
I have never had a bad experience at doc's on call! They are very thorough and extremely helpful! Staff there is very professional and experienced!
If you wish to receive an antibiotic or prescription drug go here. If you wish to receive a proper diagnosis with appropriate treatment then I highly recommend seeing Dr. Adam Baker at Grand Valley ENT or anyone else at Community Hospital instead. Dr. Baker is a rarity and even better his staff's co...
I took my son in for a step test around 8pm they did the test but said we would have to wait until morning for results. I waited until 10 am then called them because I had not heard back from them yet. I called the office and the receptionist said I would have to wait until 3 pm because that s when ...
This facility is ridiculous. The receptionist (DEB MALLORY) is rude and inconsiderate. I called twice and they turned me down to make an appt and transferred me three times. Even though we had an appt booked and unfortunately missed it, when I called to reschedule they made up all these new requirem...
I am shocked to read what others have posted. My family has been coming here for at least thirteen years and have never had a bad experience. Each time they have been polite, professional, and factual. I will always feel safe to bring my family here.
Took 7 year old in to be tested for whooping cough he displayed all symptoms related to whooping cough request was ignored child was tested for strep instead. With warnings of whooping cough from mesa county health department on the local news and the child suffering from the 8 listed symptoms of wh...
Dr. Klemmetsen was wonderful and took great care of us. Docs on call is a great alternative to the ER.
Horrible. Waited almost an hour on hold and were very rude
Love having the option of an after hours clinic! I've been coming here for years and the staff is always as accommodating as possible. Sometimes the wait is long but that's infrequent and way better than the alternative of going to an urgent care or ER.
Thank you Dr. John Bratteli for your empathy and dedication. I am sure you have had to do address the same questions a million times- but your kindness was evident.
I have taken my family here many time. They are always kind, gentle and respectful. They understand that kids get restless in the rooms and they don't get mad or irritated with them. I've always had a good experience here.
Just dont understand how an after hours medical facility could be booked for the rest of the night. Whats the point of a facility like this if they have no room? Not like they have residents to tend to or so many patients that they just cant do it. Would give zero if I could.