Typically I have decent experiences with Docs on c...

Typically I have decent experiences with Docs on call. However, this evening when I called to see if my results for something very important were back yet the receptionist was extremely rude, unprofessional, and not helpful whatsoever. She said her name was Diana, and I sincerely hope she learns how to talk to patients, and develops some empathy. I have to get my results from docs on call frequently due to test results not being done until after 5pm. Usually when I call they send a note back to a RN or MOA, and get me the results within an hour.