Discount Labels Inc

3.6 · 14 reviews
T
Travis Myers
Reviews 1
2020-09-25 10:16

Absolutely awful customer service by Lisa Probst x...

Absolutely awful customer service by Lisa Probst x4083. We had a conversation about what I was looking for. I send her the specs by email. Next I get an email saying "We will have to no bid this request. We don t carry this product. ". All we wanted was a simple blank label cut to our specs. When I ...

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C
Courtney Evans
Reviews 1
2020-09-17 09:17

I don't get direct answers on when I can expect my...

I don't get direct answers on when I can expect my orders. I submitted an order yesterday and specifically answer for a date I can tell my client to expect their labels and I received no response back. I feel like I have to badger people just to get a specific response.

On the order before our mo...

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M
Mary Miller
Reviews 1
2020-07-23 19:59

Terrible customer service EVERY TIME by Cheryll Sm...

Terrible customer service EVERY TIME by Cheryll Smith. She is rude in emails and over the phone. She is argumentative, short, and all around just not friendly. We all wish we had a different rep but looking at the other reviews, i'm not sure that would even be a resolution. She desperately needs to ...

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R
Regular Guy
Reviews 1
2020-07-17 02:34

1st time out of the gate with this vendor

1st time out of the gate with this vendor

awful experience. Don't send them anything complicated or with a large number of lots/versions. They can't handle it and they fall down until you beg them for your order. Ask them to keep the lots separate and you will send them into a tailspin

1 st...

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Mike Gholson
Reviews 1
2020-05-20 16:31

I 'm surprised of all the negative reviews on here...

I 'm surprised of all the negative reviews on here. I use Discount Labels a lot and yes I have had a problem or two but I called and they sent extra decals to replace the ones that were messed up. Never really had a issue and always shipped on time.

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J
Jeannie Mills
Reviews 1
2020-02-13 11:29

Have used them for decades. They continuously m...

Have used them for decades. They continuously misapply my payments to the wrong invoice. When they call to collect, I always provide the proper documentation to prove it was paid, they say that the payment was applied to another invoice. And the invoice they indicate was also paid from another ...

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