Dempsey & Baxter

4.8 · 68 reviews
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Susan Stachera
Reviews 1
2020-09-22 11:54

We recently worked with Ashley A. on an anniversar...

We recently worked with Ashley A. on an anniversary band for our tenth anniversary. Not only did the ring come out exactly- if not better than we hoped- but the entire process was amazing. Ashley was patient and helpful as we changed the design at least once. She offered great suggestions so we wou...

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T Dietrich
Reviews 1
2020-09-12 19:52

We bought my engagement ring here, which I had my ...

We bought my engagement ring here, which I had my grandmothers solitaire diamond set into...beautiful setting and they had such a wide selection to choose from at a GREAT price. Cost me less than half of what it would have cost me at another big name jeweler down the road. We also just picked out ou...

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Bill Barr
Reviews 1
2020-09-09 00:56

Five stars fall short for the Dempsey Family and t...

Five stars fall short for the Dempsey Family and their Associates. Each person entering their store is treated with respect. You may have just a silver dime to sell or purchasing the most expensive item in the the beautiful showroom, your going to receive personal attention. Each time I've left the ...

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brian seelinger
Reviews 1
2020-08-28 20:15

I have bought and sold silver and gold from a numb...

I have bought and sold silver and gold from a number of shops in Erie County, Dempsey and Baxter is the ONLY place in the county that is honest and transparent. I've been to other shops selling pre-1965 silver coins and was quoted a price per $1 of face value. When I asked how much that was per ou...

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Stan Nap
Reviews 1
2020-08-13 22:11

Honestly can't say enough about Dempsey & Baxter! ...

Honestly can't say enough about Dempsey & Baxter! I have been a regular customer for years, and, though I don't spend much, I have always been treated very fairly, and with the utmost respect. I feel a friendship with both Chris and Jaime, much more than just a customer relationship. Always fair, co...

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Nathaniel Mailliard
Reviews 1
2020-07-28 20:26

Hands down the best place to buy/sell coins in the...

Hands down the best place to buy/sell coins in the area. Jack and his sons have always been very polite, respectful, and helpful in all regards. They and their staff are also very patient - there are times I sit there and look at coins for upwards of 2 hours, and instead of pushing me out or getti...

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tim switzer
Reviews 1
2020-07-16 02:19

Beautiful setup!!! I love jewelry, coins, rare set...

Beautiful setup!!! I love jewelry, coins, rare sets of rings. Unique necklaces. Pays the highest on gold and silver. I like the staff. Very friendly, informative, and COVID SAFE. From greeting at the door, someone assists you with sanitizer every time. This place takes the most caution in health, ou...

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Renee Coon
Reviews 1
2020-07-10 20:54

Just have to say what a wonderful experience we ha...

Just have to say what a wonderful experience we had at Dempsey & Baxter!! For our 30 Anniversary My hubby had my engagement ring resigned, I am thrilled as to how it turned out!! Thank you again for taking such care of my ring and making it even more beautiful!!

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Joe
Reviews 1
2020-06-18 11:07

We have entrusted Dempsey and Baxter with a couple...

We have entrusted Dempsey and Baxter with a couple pieces of family heirloom jewelry over the last three years. The first of which was a diamond ring that we wanted to remove the diamond and put it into another vintage setting. Out of their vault Jack produced a vintage art deco setting that was a...

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Alexander Digirolamo
Reviews 1
2020-06-18 09:09

This place is the best. I just found this business...

This place is the best. I just found this business recently and I've been going there 2-3 times a week ever since. Chris gives you the most fair offer you will get, and that's including at least 10 other spots I've sold gold and silver coins and bullion to, locally - - they offer the most. I've neve...

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Amanda D.
Reviews 1
2020-06-15 18:48

Absolute excellent service!! Jack was completely p...

Absolute excellent service!! Jack was completely professional and thorough when going over my wedding ring. He told me exactly what he was going to fix it, the main diamond was loose and prongs were wearing. He said about 2 weeks for service but he called us today and it's only been two days since w...

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d felds
Reviews 1
2020-06-14 17:59

Def would not recommend buying or selling any gold...

Def would not recommend buying or selling any gold or silver!!! There prices are ridiculous to buy either buy from monex or any big company to get a actual fair price I just paid 15.80 per oz. n they wanted about 18$ seriously!!! And also selling your gold or silver you will get ripped

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Jeff Olinger
Reviews 1
2020-05-28 07:24

This place is awful. Chris Dempsey is a joke. That...

This place is awful. Chris Dempsey is a joke. That fake smile that he has on in the commercial is more of a joke. Was treated like a piece of garbage when I came in to have something appraised! They will never get any of my business!

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Clint Asbell
Reviews 1
2020-05-24 04:10

I have done many dealer to dealer transactions wit...

I have done many dealer to dealer transactions with these guys and I can't speak highly enough of them. From the unmatched customer service to their super fair prices they keep giving me a reason to come back. Highly recommend checking them out!!!

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karla webb
Reviews 1
2020-05-24 03:21

I went in with an idea and had them custom design ...

I went in with an idea and had them custom design my wedding ring using the diamonds I had in my current ring. I could not be more pleased. Jess was great to work with and designed exactly what I wanted. My family has been going there for many years. They are the best in the business!!!

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Joe Palmieri
Reviews 1
2020-05-16 07:43

Some of the greatest expertise in the country rega...

Some of the greatest expertise in the country regarding coins and other numismatics. Extraordinary integrity, fairness and honesty. I highly recommend this as your preferred coin shop if you are anywhere nearby. 6 stars if I could!

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Matt Loy
Reviews 1
2020-04-27 21:59

I started looking for a Jeweler to custom make an ...

I started looking for a Jeweler to custom make an engagement ring back in early July. I submitted my email through the website and was contacted that evening saying that they could absolutely make what I wanted. I started emailing and talking with Stephanie Motsch. After several good conversations b...

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LCR Coin, Inc.
Reviews 1
2020-04-26 10:28

I have known and done business with the people of ...

I have known and done business with the people of Dempsey and Baxter for many years. They are solid and good people. Have always done what they say and say what they do. I recommend them without reservation for any business you are looking to do.

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Kim Huggler
Reviews 1
2020-04-22 09:52

I dropped my rings off to have cleaned and tighten...

I dropped my rings off to have cleaned and tighten the diamonds and they were ready the day they were forced to close, Jack went out of his way to get them to me!! So extremely great full. Thank you! Amazing people, amazing service, and always amazing quality.

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Jessica Sandle
Reviews 1
2020-04-16 00:24

This was my first visit to Dempsey & Baxter. All o...

This was my first visit to Dempsey & Baxter. All of the staff were very welcoming and helpful. I worked mostly with Leslie to get a coin collection appraised and sold. She was very knowledgeable. She took the time to explain what the coins were and how their value was determined. I appreciated her p...

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Joe Lang
Reviews 1
2020-04-12 15:36

Jack and his staff are just wonderful. I've purch...

Jack and his staff are just wonderful. I've purchased several pieces of jewelry over the years (going back to East 38th!). It has always been a great deal and great jewelry.

Recently my sons have taken up coin collecting and Jack has been a great teacher with both of them. He spends time with ...

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Jeremy A
Reviews 1
2020-04-08 10:30

Great customer service, friendly staff that went a...

Great customer service, friendly staff that went above and beyond with us. Went in to buy a couple coins for our kids and got so much more. The experience our kids had is worth a life time of memories. They will remember this forever. Also dad got an awesome present too!! Thank you so much!!!!!

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Stacy Draghi
Reviews 1
2020-03-23 19:54

I want to share my experience with these wonderful...

I want to share my experience with these wonderful people of Dempsey & Baxter. Jack is absolutely a wonderful person to work with. He listened to everything I said and worked to make me happy and satisfied. Jack did a restoration on my wedding ring. When I saw the finished product it brought tea...

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Ben B
Reviews 1
2020-03-21 16:15

Bought an engagement ring here. Took hours to figu...

Bought an engagement ring here. Took hours to figure out what I wanted. With the help of Jessica, I was able to custom make a ring. The band, setting, and diamond were all selected individually. Great selection of bands, settings, and a TON of diamonds. Got to really see the difference of the diamon...

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Beth Butala
Reviews 1
2020-03-01 20:24

I can t tell you enough how grateful I am to Demps...

I can t tell you enough how grateful I am to Dempsey and Baxter for helping me with an antique pearl necklace I have of my mother s!! They went beyond my expectations making an extension for my necklace!! I was so happy I asked them about a bracelet to match it and they created one for me the same...

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UK8864
Reviews 1
2020-02-17 14:13

I was in the market to buy some gold coins and was...

I was in the market to buy some gold coins and was just starting to collect and invest. Dempsey & Baxter had a large selection of gold coins and due to the pricing of gold there was no stick with the asking price so I asked one of the associates who was helping me. I asked the associate for prices o...

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Bob Peterson
Reviews 1
2020-01-28 19:56

We took in coins and some jewelry from my father s...

We took in coins and some jewelry from my father s estate. The staff at the store went over everything and explained the process of preparing an appraisal and our option to sell. The appraisal/offer was prepared quickly, but no pressure of any kind was applied for us to make a decision. When we d...

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Bill Everett
Reviews 1
2020-01-26 23:28

Thank You Dempsey and Baxter being so nice and pr...

Thank You Dempsey and Baxter being so nice and professional. I have been doing business with them for over 30 years. I Highly recommend them for all your Coin and Jewelry needs ,they are the best coin and Jewelry Store that I'm aware of. Thank You Dempsey and Baxter

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Emily Freimuth
Reviews 1
2020-01-16 03:50

I cannot thank you all enough! Jess, Kayle and Jam...

I cannot thank you all enough! Jess, Kayle and Jami really helped me with a special wedding gift and being on a huge time crunch they all came through. The engraving is perfect on the vintage cake serving knife. Thank you all so much!

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Tm Bochman
Reviews 1
2020-01-15 07:22

I recently sold my silver coin collection to Demps...

I recently sold my silver coin collection to Dempsey and Baxter. This is a first class business. We were met at the door by a lady who provided us with masks and hand sanitizer. We were then directed to an associate who reviewed my collection, counted it and provided us with an estimate and then a c...

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Russell Williams
Reviews 1
2020-01-06 14:38

we came into the store to talk about a piece for m...

we came into the store to talk about a piece for my Wife which has special meaning. The attention from everyone was incredible. The feeling from all involved was so personal with ideas and attention to detail. Thank You very much for making us feel like family not just another customer.

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