We have entrusted Dempsey and Baxter with a couple...

We have entrusted Dempsey and Baxter with a couple pieces of family heirloom jewelry over the last three years. The first of which was a diamond ring that we wanted to remove the diamond and put it into another vintage setting. Out of their vault Jack produced a vintage art deco setting that was absolutely amazing! We had been looking for sometime locally and via the internet and had found NOTHING like this piece. They then professionally handled moving the diamond over to the new setting and making the needed alterations. This ring became my wife's wedding ring and it is truly a beautiful piece.

Most recently we again came into the store looking to repair a bracelet that has been in the family since around 1900. It required not just repair but the replacement of a couple of gems. These gems in the needed cut and size were not readily available. Jack, along with Jessica sat down with me and discussed the repairs and options to source the gems. They searched in house and then searched other vendors of vintage stones in order to track down what we needed. Jack completed the needed repairs beautifully and the turnaround time was fast considering all that needed to be found and done. My wife can now for the first time in her life wear her grandmother's bracelet and it looks stunning!

During all of this Jessica called and kept me up to date on the search and progress, while Jack was great at taking the time to explain all that needed done and ultimately completing the repairs. In a world where so many businesses no longer take pride in their work, Dempsey and Baxter stand out from the crowd. They have EARNED our family's trust and we will continue to take our business there and recommend them to others.