CSAA (AAA)

2.5 · 22 reviews
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Monterey-Madera Appraiser- Broker Scott Runtzel
Reviews 1
2020-08-26 08:43

This is directed at ALL CSAA Insurance, not a part...

This is directed at ALL CSAA Insurance, not a particular office. I have been a faithful customer for my home and cars for OVER 30 years. I pay in full and in advance every year. CSAA sent me a non-renewal notice for my home at Bass Lake due to what they consider high risk. House built in 1954, locat...

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Levi Thurston
Reviews 1
2020-08-20 04:50

Treats their employees like a number. No time for ...

Treats their employees like a number. No time for work and family balance. Came from a IA Firm and first time working for a carrier directly and will never go back. Micromanagement, poor customer relations. Most of the decisions are made from a business perspective and not a consideration to how it ...

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Sameer M
Reviews 1
2020-08-19 16:37

Un professionalisms!

Un professionalisms!

Angel was non responsive and he is so rude in his way of dealing with my telephone call asking him a question and disconnect the line.

I highly do not recommend them, I ask him about an accident report Issued by him which is totally unclear to Copart and Copart give fake i...

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Misty Kingma
Reviews 1
2020-08-16 00:07

I was covered by CSAA Insurance Group with AAA Aut...

I was covered by CSAA Insurance Group with AAA Auto Insurance for 2 years. After having a minor at-fault accident, they raised my insurance premium for my 3rd year over 60%. Yes, over 60%! That seemed like an excessive penalty for one minor accident. I was able to switch to State Farm for less than ...

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Bless with you Emmanuel
Reviews 1
2020-08-13 03:28

Very disappointed how they treated the accident fo...

Very disappointed how they treated the accident for their client.. I had a car accident which was hit and run and I had to go through EVERYTHING BY MYSELF. I called to the CSAA at first but they took over 2 weeks to contact to the other insurance even I had the police report with the video from my ...

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Stuart Weissman
Reviews 1
2020-07-11 04:56

i cannot say that they are the most organized and ...

i cannot say that they are the most organized and i at the moment i can only recall the one adjuster i worked with last year, but at the end of the day i thought they handled my claim professionally and i was satisfied with the outcome. I had to submit some documentation to support my position that...

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Ben Rosenfeld
Reviews 1
2020-06-22 06:01

Be careful. They will charge you automatically wee...

Be careful. They will charge you automatically weeks before your policy expires. Then, after you ve switched carriers, they have no sense of urgency to return your money back to you for the amount they should not have automatically deducted in the first place. This is a horrific company to deal with...

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Elena Strauman
Reviews 1
2020-02-08 05:47

I wish they would allow for 0 stars. Beware. If ...

I wish they would allow for 0 stars. Beware. If you have the misfortune of being victimized by one of their clients, you will be doubly victimized by this company. If you have the option to do things through your own insurance, I would highly advise you to do so, if you want to be treated fairly....

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Andrew Ibarra
Reviews 1
2020-02-01 06:23

Good place to work! Claims work is BUSY and you d...

Good place to work! Claims work is BUSY and you do have to learn to get FAST and proficient quickly. With that said claims will not be for everyone. Though busy and fast paced, I believe this is greatly counter-balanced by a good supervisory team working with each individual employee and the diff...

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Nixel
Reviews 1
2020-01-13 15:54

I worked here for a little over two years. The pay...

I worked here for a little over two years. The pay is great, but you are treated like a beast of burden. Office politics rule the organization, and most adjusters are treated like the are disposable. If you are looking for an insurance career, I recommend sticking it out for year to get the experie...

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