Cross Keys Homes

2.3 · 40 reviews
crosskeyshomes.co.uk Write a review
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Tomas Butvilas
Reviews 1
2020-09-01 07:58

I was in need of an emergency repair service had t...

I was in need of an emergency repair service had to wait on the phone for 35min when suddenly a they said that this number is temporarily unavailable and hung up, tried again waited another 30min still nothing and there was a major leak in the property, unsatisfied and deeply disappointed...

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Sarah Welling
Reviews 1
2020-08-21 22:55

I have had an awful experience with cross keys due...

I have had an awful experience with cross keys due to a flood. I had been reporting the problem with the toilets blocking for 2-3 yrs but the problem was never rectified. I have now lost 15, 000 pounds worth of property due to the flood

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Kazuki Kun
Reviews 1
2020-08-17 22:50

An absolutely disgusting service, I highly recomme...

An absolutely disgusting service, I highly recommend no matter how desparate you are to own a house avoid this service like the plague.

They will take as much money from you as possible without doing any of the work themselves. The initial sale of my house was delayed by three months due to a sna...

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Nova Eclipse Roblox
Reviews 1
2020-08-08 04:12

Don't understand how you phoned my brother up for ...

Don't understand how you phoned my brother up for a property he bidded on was told on the phone to be there at 10am to turn up 10minutes early to say the viewing started at 9.30 and the house has already gone, How is that a fair system.

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Maria Davies
Reviews 1
2020-07-25 15:04

Not even 1 star. It is very sad to realize that Cr...

Not even 1 star. It is very sad to realize that Cross Keys, which was supposed to deliver a brilliant future for Peterborough, is merely a mafia plagued with aggressive malicious individuals seeking their own benefit instead of protecting their tenants and the homes they love. Communities for Cross ...

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Julie Stretch
Reviews 1
2020-07-25 14:45

Have just had a very informative and very friendly...

Have just had a very informative and very friendly conversation with a receptionist at Cross Keys. As usual I forgot to ask her name but I hope she will recognise herself from this review. We started talking about my application to keep chickens and then went on to talk about my autistic son, who ...

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Ricardo Martins
Reviews 1
2020-06-27 14:21

Extremely unhappy with the quality of the house.

Extremely unhappy with the quality of the house.

Adverted as "High standard" but that's not true at all.

I've purchase a new house with multiple defects and no one comes to fix them. I'm living here already for 6 months.

Major infiltration in the bathroom and no one comes to see.

No drai...

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Shanise Fowler
Reviews 1
2020-06-14 21:09

Sadly, I would not recommend Cross Keys Homes as a...

Sadly, I would not recommend Cross Keys Homes as an employer under the current structure. The culture is very negative and staff turnover is high.

I left the company almost 18 months ago yet I am unfortunately still having problems with them due to multiple mistakes being made in the payroll team...

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Robert wheeler
Reviews 1
2020-05-27 11:27

Terrible housing association! Don't seem to invest...

Terrible housing association! Don't seem to investigate anti social complaints. Don't care about what's going on in my flat they ignore emails and they make things worser for people by not investigating complaints. Customer services are not helpful either. Would advise you to look elsewhere.

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Robert Wheeler
Reviews 1
2020-05-21 11:48

Would be 0 stars if I can give it.

Would be 0 stars if I can give it.
I've moved into a flat and suffering from anti social behaviour from my neighbours. I'm suffering from panic attacks and my mental health has got worse because of this. It would be nice if they investigate anti social complaints and respond to emails that isn't ju...

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Karen Mills
Reviews 1
2020-05-11 23:47

rip you off. damage to my property from their inco...

rip you off. damage to my property from their incompetent ignorance.poor repairs. uncooperative. lie. some staff are abusive and rude. needs to sent staff for training in mannerism and stop passing the buck. go back to calling yourself pcc

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Agnieszka Krysztul
Reviews 1
2020-05-08 13:06

Extremely bad and unreliable service, they promise...

Extremely bad and unreliable service, they promise a lot but they don't deliver, I have moved to the new house 2 months ago and they still didn't complete the job to provide me with the garden, they quick to ask for money but when you ask them for anything they blame others for it. Whole buying proc...

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Star Kocher
Reviews 1
2020-04-15 17:08

I can say 80% are most are Disrespectable are just...

I can say 80% are most are Disrespectable are just ignoring you . Terrible housing association! Don't investigate anti social complaints. Don't care about what's going on in my flat they ignore emails and they make things worser for people by not investigating complaints. Customer services are not ...

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Mick Clarkson
Reviews 1
2020-04-14 20:50

At the moment only 2 stars have been given and it ...

At the moment only 2 stars have been given and it would have one been if it wasn't for the two young ladies that helped us get our home in the end.
Other wise its been very lapsy-daisy and careless mistakes have been made during the sale of our home to us signing the contract twice, direct debits f...

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nina b
Reviews 1
2020-04-01 23:55

Terrible housing association do not listen to tena...

Terrible housing association do not listen to tenants complaints and take far to deal with issues. I live in a block where there is constantly people doing drags . If I could I would give them no starS We have small children and we can t going outside everywhere is dangerous.. it won't be long befo...

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Migg Z
Reviews 1
2020-03-15 17:54

Stacey and James my favourite ones! Had some bad e...

Stacey and James my favourite ones! Had some bad experience on the phone with one of the receptionist, some time ago, but It doesn t matter anymore. After James and Stacey Always was so kind to deal with my issue against antisocial behaviour from my neighbours. They are the credit for this company.

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Kevin King
Reviews 1
2020-01-10 04:33

Absolutely shocking service from Cross Keys who my...

Absolutely shocking service from Cross Keys who my sister rents a garage off in Benland. Since may it s been flooding from the maisonette s balcony above,4 visits and still not resolved. Waited in all day again & yet another no show, even had the maisonette owner at home all day so they can have acc...

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Emma Cousins
Reviews 1
2020-01-07 10:01

I was with cross keys a few years back and they wa...

I was with cross keys a few years back and they was great, I ve recently come back into cross keys and they fixed my heating quickly also Adam northover (neighbourhood manager) is fab he s always on the ball and quick with dealing with everything.

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Afro Samurai
Reviews 1
2020-01-05 22:24

Terrible housing association do not listen to tena...

Terrible housing association do not listen to tenants complaints and take far to deal with issues. I live in a block where there is constantly people doing drugs and leaving drug paraphernalia on the stairs and they don't live in the block, also the stairs is constantly used as a toilet also have co...

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