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Kazuki Kun

3 years ago

An absolutely disgusting service, I highly recomme...

An absolutely disgusting service, I highly recommend no matter how desparate you are to own a house avoid this service like the plague.

They will take as much money from you as possible without doing any of the work themselves. The initial sale of my house was delayed by three months due to a snagging list, yet upon moving into the property none of the points outlined were addressed and instead have been circled in pencil or left for me to sort. Now that I am looking to sell my house, I face numerous non-refundable fees that crop up out of nowhere. I have damages to my property that have been there since day one that they've been aware of and have never actioned, despite my repeated calls.

If you try and complain they will pull a smug "Well, we are providing a charitable service to you..." as if I'm something they've stepped in. All in all I deeply regret ever having the misfortune of purchasing through them. They have no consideration for you, only your wallet.

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